$71 Avg/night
Rate and special offer based on Check-in: Jan 2, 2015 Check-out: Jan 4, 2015

Courtyard by Marriott Grand Rapids Airport

3 stars
4741 28th Street SE, 4741 28th Street, Grand Rapids, MI 49512
Hotel Overview
Reviewer score
3.4
out of 5
18 reviews
Unexpected Oasis

The staff was extremely helpful. I had never travelled to Grand Rapids so knowing were shopping and... See full review

  • Wise traveller
  • Aug 29, 2014
Good value

This is more of a business hotel. We were able to get a good price - $80. But the amenities were... See full review

  • NicknameFieldNeedsKilled
  • Jul 24, 2014
The Courtyard Grand Rapids Airport offers ideal amenities in the perfect location. Our Grand Rapids airport hotel is located along I-96, just two miles from Gerald R. Ford International Airport and seven miles east of Downtown Grand Rapids. With free shuttle service to and from the airport, complimentary Wi-Fi access and 24-hour business center, our hotel makes it easy to attend meetings at companies like Steelcase, Herman Miller, Haworth, Knoll and American Seating. When the work day ends, enjoy the Frederik Meijer Gardens and Sculpture Park, Woodland Mall or Van Andel Arena. Host a productive business meeting or intimate social event in our 550-sq.-ft. function room, offering an outdoor patio area and space for up to 28 guests. Each of the 84 rooms at our airport hotel includes recently refreshed beds, free Wi-Fi and a large work space with an ergonomic chair. Our larger King Suite features a separate living area and sofa bed. Discover truly relaxing travel at the Courtyard Grand Rapids Airport.

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Amenities

  • High-speed internet
  • Free airport shuttle
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Tennis
Dining
Coffee maker in room
Coffee shop
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Drugstore
Florist
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Bathroom telephone
Cribs available
Sofa bed
Temperature control
Iron
Ironing board

Nearby points of interest

  • Van Andel Arena: 7 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (18)

Ratings and reviews for Courtyard by Marriott Grand Rapids Airport

Overall score

3.4 / 5
5.01.0
18 out of 18
Amenities:
3.6
Room cleanliness:
3.9
Hotel staff:
3.9
Room comfort:
3.6
Location:
3.9
Value:
3.3

61% would recommend to a friend.

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

5
5.01.0
Wise traveller
Business
Tampa, Florida
Aug 29, 2014

Unexpected Oasis

The staff was extremely helpful. I had never travelled to Grand Rapids so knowing were shopping and dining were located very important. The hotel does not offer a restaurant but they do offer a paid all you care to eat breakfast buffett. Restaurants are close but next time I will rent a car for more selection also the parking was free. Caution use your cellphone you are charged for local calls. The suite I stayed in was very comfortable and clean. It appeared as though the hotel had recently been renovated. All I can offer the suite I occupied was well worth the price. The suite amenities offered: King bed, separate dressing area, spacious living room and full cable television service. Plasmas were on full display in both the living room and bedroom. There was also a work area available in suite if needed or you could use the much larger one in the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Downtown is were all the excitement is located museum, concert venues, shopping, upscale eatery, etc. It was smart to stay at this location close by the airport in comfort. The rates downtown for the same amenities was as much as 30% more.

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

3
5.01.0
Alexa Marie
Business
Boston, MA
Aug 28, 2014

Fine for business

I recently stayed here overnight for business, because most of the local hotels were booked up. It was fine for a quick stay. My room was slightly humid and my breakfast bagel was very stale, but the staff was incredibly friendly and accommodating.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

4
5.01.0
NicknameFieldNeedsKilled
Business
Columbus Ohio
Jul 24, 2014

Good value

This is more of a business hotel. We were able to get a good price - $80. But the amenities were very nice. The mattress was excellent. The staff were a little snippy, but we had little interaction with them.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

3
5.01.0
Petoskey Abby
Business
Petoskey Michigan
Mar 10, 2014

Okay hotel in a great area

The hotel is close to a lot of shopping (which is why we were in the area). They provide a continental breakfast but failed to tell us we would have to pay for it until after we ate. Had we known we would have never eaten there as the food was cold, there were only small plates left. The beds are really loud and not very comfortable. The hotel was okay but we have stayed at much better in the area for the same price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

1
5.01.0
Molly Business Traveler
Business
Virginia
Aug 22, 2013

Overpriced and Very Outdated

Not very nice, but not horrific either. Breakfast is not included, which I find cheap and not in keeping with the competition. The facilities are out of date. Did the job, but I would not stay here again by choice.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

2
5.01.0
Kelley Jones Smith
Business
Tucson
May 20, 2013

What were they thinking

I was asked on checking in if it mattered what floor I was on and when I indicated it didn't matter I was placed on the 3rd floor between rooms that had a large number of young children running up and down the halls. If there were plenty of rooms then why here? Maybe because I was from out of town she felt it was OK to dump on me, not certain but I now have another question to remember when registering for a room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

1
5.01.0
art4retha
Business
Chicago, IL
Feb 3, 2013

So bad so sad

12am and kids were running up and down the hallway screaming!! no staff intervention. And woke up to cold water!!!! and no apology just excuse why. It snowed during the night, we left 9am the next morning but no showeling was done. What a discrace this place was.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

4
5.01.0
CooperLG
Business
Los Gatos, CA
Feb 3, 2013

Good, clean, friendly

I was traveling on business, so wasn't looking for luxury accommodations. Just a good, clean, friendly place to bed down after work. We checked in late and the desk clerk could not have been nicer/more efficient/welcoming. Same for the morning crew--they were all great. The room was as expected for a 3-star hotel--not bad, not spectacular so no complaints. Same comment about the complimentary breakfast, free wi-fi, and the lobby computers with printers for early check-in with our airline.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

3
5.01.0
Victoria and Family
Business
Scotts, MI
Jul 31, 2012

Rooms need more attention, but staff was great!

We stayed in room 108 and that bed was awful! It was lumpy and squeeky, we and our 2 young kids awoke anytime we would roll or move in our sleep. Terrible bed, needs replacing. The bathroom door does not shut, the material is separating on the door. Luckily we didn't worry about needing privacy as a family. The room echo'd which was annoying, lack of decor and very high ceilings attribute to that. The pool was nice, the ice machine was nice and was needed for our cooler, being that the rooms do not offer a fridge or microwave which I truly think a hotel in this price range should offer. We had to use the hideabed, and their was no bedding for that, even though the room indicates it's in the closet. The breakfast bar was not very tasty and way overpriced for the lack of selection. The best part was the friendly and responsive staff.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Courtyard by Marriott Grand Rapids Airport

Reviewer score

5
5.01.0
BarryPSS
Business
Grand rapids MI
Jul 30, 2012

excellent hotel

Great staff and room was very comfortable. Thanks for the free wifi

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Great wings about 1 mile away

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