Hotel Overview
Nice, average hotel
Nice hotel for the price, close to the highway and grocery.
See full review
-
BigTen
- Dec 28, 2011
Very nice and clean, very friendly staff
It is located right by 96, east to get to although it is set back and not easlily spotted.
The...
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-
grandma
- Dec 6, 2010
Hotel Map
5399 28th Street, Grand Rapids, MI 49512
- Area served
- City Center
- Nearby airports
- GERALD R FORD/KENT COUNTY INTERNATIONAL AIRPORT, (GRR), 4.00, SE, Mile
- Area description
- City - This hotel is located near the city.
Amenities
- 24 Hour Front Desk
- Air Conditioned
- Brailled Elevators
- Bus Parking
- Business center
- Coffee Maker in Room
- Conference Facilities
- Copy Service
- Elevators
- Exercise Gym
- Express Checkout
- FEMA Approved
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Airport Shuttle
- Free Newspaper
- Free parking
- Grab Bars in Bathroom
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Health Club
- Heated Pool
- Ice Machine
- Indoor Pool
- Iron
- Ironing Board
- Jacuzzi
- Maid Service
- Meeting/Banquet Facilities
- Microwave
- Modem in Room
- No Smoking Rooms/Facilities
- Outdoor Parking
- Pets allowed
- Phone Service
- Pool
- Refrigerator
- RV or Truck Parking
- Safe
- Security
- Shopping Mall
- Shops/Commercial Services
- Smoke Detectors
- Sofa Bed
- Sprinklers In Rooms
- Television with Cable
- VCR
- Vending Machines
- Wake-up Service
- Wheel Chair Access
Dining
- Brann's Steakhouse
- 1/2 mile 3 minutes S
- Breakfast Room
- In our designated breakfast room off the main lobby.
- Outback
- 5 miles 10 minutes W
- Macaroni Bar & Grill
- .2 miles away, within walking distance from the hotel.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for Country Inn & Suites By Carlson Grand Rapids
- All travelers (18) 3.7 / 5
- Business (4) 3.8 / 5
- Couples (8) 3.5 / 5
- Families (5) 3.8 / 5
- Friends (1) 4 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 3.9
- Hotel staff:
- 3.9
- Room comfort:
- 3.9
- Location:
- 3.9
- Value:
- 4.1
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
BigTen
Nice, average hotel
Nice hotel for the price, close to the highway and grocery.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would not recommend
Big brother
Never stay at but got billed
Supposed to stay at but because of the airline, was delay and never got to grand rapids to stay at. Asked to refund the money but never. Please don't stay at this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
heather
Great Price, Great Stay!!!
The staff were very friendly. It was very clean and comfortable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
grandma
Very nice and clean, very friendly staff
It is located right by 96, east to get to although it is set back and not easlily spotted. The only thing I would change is there chairs in the room. They were like kitchen chairs and not comfortable to relax in. As a senior and with leg problems it is not easy to set on a bed to read or watch TV. Everything else including there breakfast and their hospitalty was great. We were there for a funeral so we did not do much around town
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Lisa
Cute, comfortable hotel
Loved the fireplace and holiday decorations. The warm eggs, sausage, and other items were a nice surprice on a cold rainy morning. The King beds were very comfortable. The staff had a smile for us as we walked in the door, after a long flight. We would stay again.. It is next to the Meijers and hard to locate from the road...But, worth it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short drive from hotel
There are many nice place to eat
Reviewer score
Would recommend
Family Traveler
A Good Quick Stay
The two things I look for is a good hotel accommodation are cleanliness and bed comfort. This hotel was a five star in each of these categories. The only reason for a less than total five star rating is that the hotel is beginning to get a little rough around the edges as it heads toward it's next, probably first, redecoration.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Heather502
wonderful
I selected this hotel based on the advertisement of a full breakfast and dinner reception in the evenings included in the hotel rate. Breakfast and dinner where both wonderful. Hotel staff was kind and efficient. The pool was clean and warm enough to be enjoyable. The wireless internet was fast and worked the entire stay. I would definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
jimdandy
Excellent Place to stay
Good location for airport access. Can easily walk to shopping center and good restraunts. Excellent front desk, very good breakfast. clean room, very good pool and excercise facilities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Cheryl
Wonderful Experience
We enjoyed the stay so much we booked the same hotel for the end of our trip--Oct 8th and 9th
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
none
The hotel was great ! Great price too
Clean and cozy hotel the fire place in the lobby is a homey touch. It was very nice to have a book to choose also. Loved the homebaked cookies,nice bonus. Would stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
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