$84 Avg/night
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Rate and special offer based on Check-in: May 27, 2013 Check-out: May 29, 2013

BEST WESTERN Hospitality Hotel & Suites

3 stars
5500 28th Street SE, Grand Rapids, MI 49512-2052

Value View all available promotions

Hotel Overview
Reviewer score
3.6
out of 5 78 reviews
Excellent!

I went here over the weekend, and couldn't be happier. The room was a little small, but it was... See full review

  • Sweddle
  • Feb 19, 2013
Enjoyed the hotel.

I stayed for two nights with my son at a two queen bed room. The room was clean and the bed was... See full review

  • A Mother of a Band Player
  • Jan 20, 2013
Grand Rapids hotel with pool, free breakfast and airport shuttle

For a relaxing travel experience with great value, choose the Best Western Hospitality Hotel & Suites. This AAA Two Diamond rated hotel is located minutes from the Grand Rapids airport, and a complimentary airport shuttle is available from 4:15 a.m. until midnight. Wi-Fi Internet access is complimentary, and a free hot continental breakfast buffet is served each morning.

Highlights
  • Complimentary airport shuttle
  • Complimentary hot breakfast buffet
  • Free high-speed wireless Internet access
  • Indoor swimming pool, Jacuzzi and fitness center
  • Outside basketball half-court, volleyball court
Rooms

Guest rooms at the Best Western Hospitality Hotel & Suites come with free Wi-Fi Internet access, free local calls under 30 minutes, and cable TV, including HBO. All rooms feature microwaves, refrigerators and a coffee/tea maker. Private bathrooms include Pantene shampoo and Intensive Care body lotion amenities. Adjoining rooms, cribs and physically challenged rooms are available.

Features

Conveniently located off I-96, Best Western Hospitality Hotel & Suites offers travelers a convenient Grand Rapids location near the John Ball Zoo and Frederik Meijer Gardens. A hot breakfast buffet is complimentary each morning, and an evening reception is hosted from Monday to Thursday. The hotel is pet-friendly (fees apply). A local shuttle within a 3-mile radius is available by request, based on availability.

Recreation

Guests swim in the indoor heated pool and relax in the steam room and Jacuzzi tub. The Best Western Hospitality Hotel & Suites fitness center (open from 8 a.m. to 11 p.m.) is equipped with stationary bikes and treadmills. Travel up and down the outdoor basketball half-court, or punch the ball on the volleyball court.

Transportation
  • Gerald R. Ford International Airport (1.4 mi/2.3 km)
  • Grand Rapids Amtrak (9.2 mi/14.8 km)
  • Free airport shuttle
Attractions
  • Grand Rapids Brewing Co (2.3 mi/3.6 km)
  • Frederik Meijer Gardens (7.1 mi/11.4 km)
  • Van Andel Arena (9 mi/14.4 km)
  • DeVos Place (9.2 mi/14.9 km)
  • John Ball Zoo (10.7 mi/17.3 km)
  • Holland Dutch Village (30.1 mi/48.5 km)
Business
  • Free high-speed wireless Internet access available throughout the hotel
  • Meeting space for up to 75 guests
  • Business center with printer, fax machine and copier
  • Catering available

BEST WESTERN Hospitality Hotel & Suites Rooms

2 QUEEN BEDS
2 QUEEN BEDS,NSMK,HI SPEED NET,MICFRG,CFMKR,IRN,HAIR,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,MICFRG,CFMKR,IRN,HAIR,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,2BATHRMS,SOFABED,MICROFRIDGE,HI SPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,WHIRLPOOL,HI SPEED NET,MICROFRIDGE,FULL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACC,COMMASSIST,ROLL SHWR,NSMK,FULL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,FULL BREAKFAST

Amenities

  • FREE breakfast
  • High-speed internet
  • FREE parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Fitness center or spa
Exercise gym
Steam bath
Dining
FREE breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
Security
Wake-up service
Safe deposit box
Meeting/Banquet facilities
FAX
Conference facilities
Copy service
Internet
High-speed internet
Parking
FREE parking
Outdoor parking
Truck parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
Phone with speaker
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Cribs available
Sofa bed
Electronic door locks
Ironing board

Recommendations for you

Customers who viewed BEST WESTERN Hospitality Hotel & Suites also booked these hotels.

2 stars Baymont Inn and Suites Grand Rapids Airport
Reviewer score 3.6 out of 5
3 stars Ramada Plaza Grand Rapids
Reviewer score 3.5 out of 5
3 stars Baymont Inn and Suites Grand Rapids SW/Byron Center
Reviewer score 4.0 out of 5

Hotel Map

42.9129 -85.5341
Area served
Holland/Tulip Time,, Comstock Park, Ada, East Grand Rapids, Grand Haven,, Wyoming, Kentwood, Rockford, South Haven,, Lowell
Nearby airports
(GRR), 2.00, MI, S;
Area description
Airport

Dining

Bennigan's
1 mile(s) from Bennigan's, Full Service, American, Open for: lunch,
Olive Garden
2 mile(s) from Olive Garden, Full Service, Italian, Open for: lunch, dinner,
Brann's Steakhouse
Adjacent to Brann's Steakhouse, Full Service, Steak House, Open for: breakfast, lunch, dinner,
San Chez Tapas Bistro
10 mile(s) from San Chez Tapas Bistro, Full Service, International, Open for: lunch, dinner,
Yen Ching
1 mile(s) from Yen Ching, Bar/Lounge, Chinese, Open for: lunch, dinner,
Charley's Crab
12 mile(s) from Charley's Crab, Full Service, Seafood, Open for: lunch, dinner,
Macaroni Grill
Across the street from Macaroni Grill, Full Service, Italian, Open for: lunch, dinner,

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (78)

Ratings and reviews for BEST WESTERN Hospitality Hotel & Suites

Overall score

3.7 / 5
About the scores
25 out of 78
Amenities:
3.9
Room cleanliness:
3.9
Hotel staff:
3.9
Room comfort:
4
Location:
4.3
Value:
3.9

84% would recommend to a friend.

Sort by:
Review this hotel
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

5

Would recommend

Sweddle
Ypsilanti, MI
Feb 19, 2013

Excellent!

I went here over the weekend, and couldn't be happier. The room was a little small, but it was super comfortable. The TV was HUGE, was totally not expecting that, and I was able to plug in a PS3 and enjoy playing games over the free Wi-Fi. Will definitely be coming back the next time I am in town.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Osaka hibachi, just down the road, was seriously the best meal and entertainment ever.

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4

Would recommend

Needagetaway
Southwest Michigan
Jan 21, 2013

A Nice Getaway

We had a pleasant stay-good location, clean and comfortable room, great staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Shopping tip: Short drive from hotel

There are many places to shop and things to do close by.

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4

Would recommend

patriciary
Michigan
Dec 27, 2012

a nice hotel

The hotel was right off the ex-way, easy to find. It had a nice pool and hot tub indoors. The room included all the needed imenities, ref micro and a good coffee maker . Clean and tidy lobby and room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Short drive from hotel

Meijer Gardens is very close and Downtown is a quick trip on the close ex way. There is a lot of shopping and resaurants on this road also.

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4

Would recommend

Honeymooner2012
Grand Rapids, MI
Aug 20, 2012

Honeymoon Stop Over

The hotel was very nice, as was the room. My only complaint is that the hotel's "full breakfast" was not replenished. It was supposed to last until 10 am on Saturday, but nothing was refilled after about 9am. We ate at 9:30 and were lucky to get there before all the food ran out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

5

Would recommend

jsonger
Mt Pleasant, MI, USA
May 8, 2012

Great Getaway

We went there for a weekend getaway trip to go to the melting pot. It was a nice clean hotel, even let us check in early. Would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4

Would recommend

jsonger
Mt Pleasant, MI, USA
Mar 16, 2012

Nice staff, clean place

The staff was super nice. Let us check in early, which was great. Room was super clean. Breakfast was not stocked well. We went half hour before ended and they were out of everything, I don't think they were going to restock that close. Hotel was pretty busy with big parties. We heard kids running up and down hallway all day/night. All in all good place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Went to melting pot

Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

3

Would recommend

mamak
sturgis michigan
Feb 5, 2012

mid winter getaway

it was a nice hotel. hot tubs were not to hot and very relaxing.peaceful surroundings.easy access to stores free meals were nice didn't need to leave motel to eat unless wanted to. could have been a little cleaner.but all in all it was what we needed

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4

Would recommend

xlviand2
Detroit, MI, USA
Dec 18, 2011

Good experience

Hotel was clean and VERY friendly. Would recommend to anyone traveling to the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

4

Would recommend

SC Trojan
San Jose, CA
Aug 15, 2011

Family wedding

Love The Best Western accommodations. We were not impressed with the housekeeping performance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of BEST WESTERN Hospitality Hotel & Suites

Reviewer score

3

Would not recommend

Anonymous
upper MI
Jun 14, 2011

good and bad

some good points: comfortable bed, close to everything we needed, friendly staff. some bad points: hot tub was luke warm, no towels in pool area, no coffee cups in lobby.-overall, just an average stay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
1 2 3
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