$169 Avg/night
Rate based on Check-in: Oct 24, 2014 Check-out: Oct 25, 2014

Amway Grand Plaza Hotel Preferred Hotels and Resorts

5 stars
187 Monroe Avenue North West, Grand Rapids, MI 49503
Hotel Overview
Reviewer score
4.3
out of 5
71 reviews
Girls Weekend

The staff was very friendly and helpful while checking in. The location is perfect for a night on... See full review

  • Honored Maid of Honor
  • Aug 4, 2014
Great Night Away!

Very comfortable, all staff was amazing, overall a great place to stay!! See full review

  • Chicky05
  • Jul 28, 2014
Amway Grand Plaza offers elegant old world charm set amid the sophistication of today. It is luxuriously appointed with 682 guest rooms/8 resturants and lounges. The Amway Grand Plaza is located in the heart of downtown Grand Rapids. It has been recently recognized as a World Class Hotel and Meeting Facility by Conde Nast Traveler/rating us in the Top 12 of N. America*s finest hotels.

Hotel Map

42.9668 -85.6722
Nearby airports
Detroit Metropolitan Wayne County, (DTW), 180.00, MI, W; Kent County International Airport, (GRR), 18.00, MI, NW; Northside Airport, (MKG), 45.00, MI, E;
Area description
City Center

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Reviewer score 4.5 out of 5
Reviewer score 3.6 out of 5

Amway Grand Plaza Hotel Preferred Hotels and Resorts Rooms

Classic Room with 1 King Bed
1 king bed - 275-450sq ft - Complimentary high speed Internet access
Classic Room with 2 Queen Beds
2 Queen beds- 275-450 sq feet- complimentary high speed Internet access
Superior Room 1 King Bed
Pillow top mattresses - separate sitting area - microwave - mini-fridge - 510 sq feet
Junior Suite
1 king bed- 533 sq ft- marble showers high speed Internet access
Concierge Level Room
1 King bed - Tower Club access with continental breakfast and cocktail hour
Tower Luxury Suite-1King
Two Room Suite 1 King Bed - 1 1-2 bathrooms - separate sitting area - mini-fridge - 614 sq ft
Concierge Tower Luxury Suite
access to the Tower Club Lounge- Continental breakfast and complimentary cocktails
Plaza Luxury Suite
King bed with separate sitting area 1 and a half baths- 1007 sq feet

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
24 hour security
Activities
Indoor pool
Fitness Center
Jacuzzi
Sauna
Children's activities
Golf
Tennis
Racquetball courts
Boating
Fishing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Coffee shop
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Airline desk
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Porters
Conference facilities
Doctor on call
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Sprinklers in rooms

Nearby points of interest

  • Van Andel Arena: 0.3 mi

Dining

Benthams Riverfront Restaurant
Grand Rapids best kept secret/this fabulous restaurant is perched over the Grand River and offers innovative entrees and award winning desserts.
GP Sports
A new casual/high-energy sports bar/featuring and array of a la carte dishes from appetizers/soups and salads to main entrees.
Cornucopia
A food emporium combines the variety of a delicatessen with the style of a gourmet shop.
Cygnus
High atop the Amway Grand Plaza Tower/ Cygnus boasts the city*s most elegant setting with casual fine dining.
Starbucks
Starbucks-Specialty coffee chop.
LumberBaron Bar
Enjoy light appetizers/ desserts and evening cocktails. Smoke-free bar.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (71)

Ratings and reviews for Amway Grand Plaza Hotel Preferred Hotels and Resorts

Overall score

4.3 / 5
5.01.0
71 out of 71
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.5
Room comfort:
4.3
Location:
4.6
Value:
4

87% would recommend to a friend.

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Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
me2x2
Business
michigan
Oct 2, 2014

very conveniently located, right downtown

Customer service was outstanding, everyone was very friendly and helpful. Room was clean, but just an average room. We ordered room service and they were very friendly and helpful as well. Nice pool/workout facility. Would definitely recommend this place if a downtown location is a priority.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

3
5.01.0
Vito311s
Business
Chicago
Sep 24, 2014

Pretty average considering price

Wished we had stayed at the JW Marriott across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
Grand Rapids Novice
Business
Ann Arbor, MI
Sep 22, 2014

Vantage point

The Amway Grand Plaza Hotel provides fine accommodations in the heart of downtown Grand Rapids. Fine shops and restaurants are within walking distance. We were lucky enough to arrive for Art Prize Preview weekend, which provided many happy visual surprises.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

The decor of the old lobby, especially the chandeliers and lamps, is worth lingering to admire.

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Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

2
5.01.0
CameronD
Business
Washington, DC.
Aug 8, 2014

Older section needs updates

The bed wasn't comfy. The hallways sounded like there were no walls. Staff was friendly. Bathroom small and awkward.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
Allison V
Business
Michigan
Aug 6, 2014

Short overnight

Great hotel as always, but this time got booked next to the maid's room and the morning started in the very early morning. Despite having the do not disturb sign on the door, every maid's knock on adjacent doors sounded like it was ours. Beautiful stay except for the chance location in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
Honored Maid of Honor
Business
Michigan
Aug 4, 2014

Girls Weekend

The staff was very friendly and helpful while checking in. The location is perfect for a night on the town. I'd definitely recommend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
Kat08
Business
Saginaw, MI
Aug 3, 2014

Very lovely.

This hotel is very nice. The staff was friendly. The room was much smaller than I expected. I could also hear the tv in the room next to mine VERY clearly. Thankfully they didn't keep it on all night. The address listed also isn't that of the check-in. There are a few entrances and the easiest to the check-in was on another side, which is where the valet (not included in room price) is and is more like a main entrance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Valet costs extra (and is not on the side with the address listed), so my suggestion is to just go to a parking garage. There is a public one on Lyon, by the water. It's a short walk (up the road and around the corner), but it is cheaper than paying valet.

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Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
Chicky05
Business
Saginaw, MI
Jul 28, 2014

Great Night Away!

Very comfortable, all staff was amazing, overall a great place to stay!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
alunimumbat
Business
Portland, OR
Jul 22, 2014

great stay

The staff was fantastic and the hotel was gorgeous. We asked for a cot and they gave wheeled a bed with an actual mattress into our room. The location was downtown Grand Rapids, near a variety of bars and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
jessmae49442
Business
muskegon mi
Jul 15, 2014

good romantic evening away

The hotel was a great experience. I will most certainly be going back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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