$169 Avg/night
Rate based on Check-in: Jul 25, 2014 Check-out: Jul 27, 2014

Amway Grand Plaza Hotel Preferred Hotels and Resorts

5 stars
187 Monroe Avenue North West, Grand Rapids, MI 49503
Hotel Overview
Reviewer score
4.4
out of 5
82 reviews
Grand Rapids

Everything was great here. Parking was really easy and there were plenty of restaurants and bars... See full review

  • wheel750
  • Jul 14, 2014
Perfect "Home Away from Home"

We were able to stay at the Amway Grand Plaza Hotel for 5 days and 4 nights and we could not be... See full review

  • Happy Camper Martha
  • Jun 9, 2014
Amway Grand Plaza offers elegant old world charm set amid the sophistication of today. It is luxuriously appointed with 682 guest rooms/8 resturants and lounges. The Amway Grand Plaza is located in the heart of downtown Grand Rapids. It has been recently recognized as a World Class Hotel and Meeting Facility by Conde Nast Traveler/rating us in the Top 12 of N. America*s finest hotels.

Hotel Map

42.9668 -85.6722
Nearby airports
Detroit Metropolitan Wayne County, (DTW), 180.00, MI, W; Kent County International Airport, (GRR), 18.00, MI, NW; Northside Airport, (MKG), 45.00, MI, E;
Area description
City Center

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Amway Grand Plaza Hotel Preferred Hotels and Resorts Rooms

Classic Room with 1 King Bed
1 king bed - 275-450sq ft - Complimentary high speed Internet access
Classic Room with 2 Queen Beds
2 Queen beds- 275-450 sq feet- complimentary high speed Internet access
Superior Room 1 King Bed
Pillow top mattresses - separate sitting area - microwave - mini-fridge - 510 sq feet
Junior Suite
1 king bed- 533 sq ft- marble showers high speed Internet access
Concierge Level Room
1 King bed - Tower Club access with continental breakfast and cocktail hour
Tower Luxury Suite-1King
Two Room Suite 1 King Bed - 1 1-2 bathrooms - separate sitting area - mini-fridge - 614 sq ft
Concierge Tower Luxury Suite
access to the Tower Club Lounge- Continental breakfast and complimentary cocktails
Plaza Luxury Suite
King bed with separate sitting area 1 and a half baths- 1007 sq feet

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
24 hour security
Activities
Indoor pool
Fitness Center
Jacuzzi
Sauna
Children's activities
Golf
Tennis
Racquetball courts
Boating
Fishing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Coffee shop
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Airline desk
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Porters
Conference facilities
Doctor on call
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Sprinklers in rooms

Nearby points of interest

  • Van Andel Arena: 0.3 mi

Dining

Benthams Riverfront Restaurant
Grand Rapids best kept secret/this fabulous restaurant is perched over the Grand River and offers innovative entrees and award winning desserts.
GP Sports
A new casual/high-energy sports bar/featuring and array of a la carte dishes from appetizers/soups and salads to main entrees.
Cornucopia
A food emporium combines the variety of a delicatessen with the style of a gourmet shop.
Cygnus
High atop the Amway Grand Plaza Tower/ Cygnus boasts the city*s most elegant setting with casual fine dining.
Starbucks
Starbucks-Specialty coffee chop.
LumberBaron Bar
Enjoy light appetizers/ desserts and evening cocktails. Smoke-free bar.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (82)

Ratings and reviews for Amway Grand Plaza Hotel Preferred Hotels and Resorts

Overall score

4.4 / 5
5.01.0
82 out of 82
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.6
Value:
4

90% would recommend to a friend.

Sort by:
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
jessmae49442
muskegon mi
Jul 15, 2014

good romantic evening away

The hotel was a great experience. I will most certainly be going back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

3
5.01.0
Stork Family
Michigan
Jul 14, 2014

Last minute overnight

We booked this room as a last minute getaway. The value was good for the downtown location. Our room was in the historic part of the hotel. It was spacious, but the sound proofing is terrible. You can hear every conversation walking past your doorway. We were also awakened at 1:30 am by the party going on in the room next door (though they might as well have been in the same room with us). If it had been more than an overnight getaway, I would have been disappointed in the overall quality of the accommodations.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

There are many great places to eat outside the hotel. The hotel dining options charge hotel prices for (in my opinion) average quality. It is worth the short walk to try some of the independently owned restaurants in the immediate area.

Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
wheel750
Ann Arbor
Jul 14, 2014

Grand Rapids

Everything was great here. Parking was really easy and there were plenty of restaurants and bars inside and nearby the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
mikejonesgr
grand rapids, mi
Jun 19, 2014

Nice Place

It's not as nice as the JW but it's got great character and tradition.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
mikejonesgr
grand rapids, mi
Jun 10, 2014

Great room

Stayed at the Amway and it's always been great. I wish they had 12:00 check out like the Marriot, but I know 11:00 is the average. I liked that my room included free internet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
Happy Camper Martha
Peoria, IL
Jun 9, 2014

Perfect "Home Away from Home"

We were able to stay at the Amway Grand Plaza Hotel for 5 days and 4 nights and we could not be happier with this hotel. Every single staff member was cheerful, kind and helpful. We were always treated as part of the family. We cannot praise the staff enough! The facilities were beautiful, clean and comfortable. We will definitely come back to the Amway Grand Plaza Hotel whenever possible. This is a great place for people of all ages. It is a perfect jumping-off point for a visit to Grand Rapids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

There are all sorts and types of restaurants, lounges, and bistros all within walking distance of the Amway Grand Hotel. (Also different price ranges.) You could eat out every meal and never have to eat at a national chain. Most are local-owned! (Of course, the Amway Grand Plaza also has several terrific restaurants.)

Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
Soozie 11
Michigan
May 26, 2014

Anniversary Celebration

From the moment we arrived the staff was very warm and welcoming. We loved the elegance and beautiful appointments to the lobby levels. Then we went to our room---it was in the older section of the hotel so our expectations were of a cramped room like so many we have stayed in. NOT SO! This room was full of character, was spacious and was so much more than just a bed and a tv. The artwork on the walls was by the Masters and very beautiful. There was a walk in closet and a marble bath. We felt embraced in a peaceful refuge and had a very relaxing time. The location was excellent with access to the boardwalk for a leisurely stroll along the river and the restaurants were plentiful and of varying degrees of fine dining. We definitely look forward to repeating this visit with more time for enjoyment!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Across the street!

Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
GR is Second Home
NH
May 17, 2014

Great Stay

The Amway Grand is a beautiful hotel and is located conveniently in downtown Grand Rapids, MI. Personally, we like to stay in the historic section. It is comfortable, spotless and has a great pool area. We also enjoy the many restaurants right in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Try the Cornucopia for a wonderful and quick snack or meal.

Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

3
5.01.0
College Student's Father
Macomb, Michigan
Apr 19, 2014

Tower Stay on 14th floor

Pros Had a great view from our room and bed was pretty comfortable. Front lobby was breautiful and a great location. Cons Rooms bathroom floor was outdated and the grout was noticeably black ! No fan or Kleenex in bathroom ?? Room decor felt extremely out dated. I will be looking at staying in City Flats hotel that is more modern and 20-30% cheaper.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
3
Dining tip: Short walk from hotel

Plenty of dining options within walking distance.

Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

3
5.01.0
Migeulito
Michigan
Apr 1, 2014

Beautiful Hotel, Off Weekend

Stayed at the Amway Grand Plaza for a weekend with my fiance. I had to be in Grand Rapids for work Saturday morning so we decided to make a weekend trip out of it. The hotel is beautiful and the location downtown couldn't be better. There are plenty of restaurants and bars close by and it isn't a far walk to Van Andel Arena. I thought that the per night rate was very fair for how nice the hotel was, however I was surprised to get there and find out that parking was $16 a night at their garage. Both of our nights there were very noisy which was a little surprising for that nice of a place. Being woken up several times in the middle of the night made getting up for work at 3:45 a.m. pretty rough. I also was unable to get any cold water out of the sink that morning for some reason. Overall though it's a very nice hotel and I think that we probably just caught it on an off weekend. My only complaint is the amount that they charge for parking. If you're a hotel guest, I think you should get a little bit more of a discount. I understand paying for parking in a downtown area, but that much for Grand Rapids seems a little steep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
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