$189 Avg/night
Rate based on Check-in: Dec 30, 2014 Check-out: Jan 1, 2015

Amway Grand Plaza Hotel Preferred Hotels and Resorts

5 stars
187 Monroe Avenue North West, Grand Rapids, MI 49503
Hotel Overview
Reviewer score
4.3
out of 5
75 reviews
Nice weekend getaway

Had an enjoyable time at the Amway Grand Plaza. The staff was friendly and helpful. The room and... See full review

  • Dori H.
  • Dec 21, 2014
Very good

Awesome experience! Close to everything downtown, extremely nice room! The staff upgraded us to a... See full review

  • billy2442
  • Dec 1, 2014
Amway Grand Plaza offers elegant old world charm set amid the sophistication of today. It is luxuriously appointed with 682 guest rooms/8 resturants and lounges. The Amway Grand Plaza is located in the heart of downtown Grand Rapids. It has been recently recognized as a World Class Hotel and Meeting Facility by Conde Nast Traveler/rating us in the Top 12 of N. America*s finest hotels.

Recommendations for you

Customers who viewed Amway Grand Plaza Hotel Preferred Hotels and Resorts also booked these hotels.

Reviewer score 4.5 out of 5
Reviewer score 3.6 out of 5

Amway Grand Plaza Hotel Preferred Hotels and Resorts Rooms

River View Room with 2 Queen Bed
Grand River view, complimentary high speed Internet access, 450 square feet
Plaza Luxury Suite
King bed with separate sitting area 1 and a half baths- 1007 sq feet
Classic Room with 1 King Bed
1 king bed - 275-450sq ft - Complimentary high speed Internet access
River View Room with 1 King Bed
Grand River view, complimentary high speed Internet access, 450 sq feet
Classic Room with 2 Queen Beds
2 Queen beds- 275-450 sq feet- complimentary high speed Internet access
Superior Room
Pillow top mattresses - separate sitting area - microwave - mini-fridge - 510 sq feet
Junior Suite
1 king bed- 533 sq ft- marble showers high speed Internet access
Concierge Level Room
1 King bed - concierge lounge access with continental breakfast and cocktail hour
Tower Luxury Suite
Two Room Suite 1 King Bed - separate sitting area - mini-fridge - 614 sq ft
Tower Executive Suite
access to the Concierge Lounge- Continental breakfast and complimentary cocktails

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
24 hour security
Activities
Indoor pool
Fitness Center
Jacuzzi
Sauna
Children's activities
Golf
Tennis
Racquetball courts
Boating
Fishing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Coffee shop
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Airline desk
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Porters
Conference facilities
Doctor on call
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Sprinklers in rooms

Nearby points of interest

  • Van Andel Arena: 0.3 mi

Dining

Benthams Riverfront Restaurant
Grand Rapids best kept secret/this fabulous restaurant is perched over the Grand River and offers innovative entrees and award winning desserts.
GP Sports
A new casual/high-energy sports bar/featuring and array of a la carte dishes from appetizers/soups and salads to main entrees.
Cornucopia
A food emporium combines the variety of a delicatessen with the style of a gourmet shop.
Cygnus
High atop the Amway Grand Plaza Tower/ Cygnus boasts the city*s most elegant setting with casual fine dining.
Starbucks
Starbucks-Specialty coffee chop.
LumberBaron Bar
Enjoy light appetizers/ desserts and evening cocktails. Smoke-free bar.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (75)

Ratings and reviews for Amway Grand Plaza Hotel Preferred Hotels and Resorts

Overall score

4.3 / 5
5.01.0
75 out of 75
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.6
Value:
4

88% would recommend to a friend.

Sort by:
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
Dori H.
Business
N/A
Dec 21, 2014

Nice weekend getaway

Had an enjoyable time at the Amway Grand Plaza. The staff was friendly and helpful. The room and location was very good quality for the cost. The room service was very efficient and enjoyable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Recommend the hotel's room service and Sunday Brunch.

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
billy2442
Business
Zeeland, MI
Dec 1, 2014

Very good

Awesome experience! Close to everything downtown, extremely nice room! The staff upgraded us to a tower-view room free of charge when we had simply asked to get a room in the new area rather than the old building, so we were very happy with that! Overall it was an amazing trip. If we can get another deal to lower the price of staying there, we will definitely do it again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
tennisjaw
Business
New era Michigan
Nov 30, 2014

wife's special birthday

Loved EVERY THING about the experience. Thanks for employing Fayez as bellhop. .he was greally in getting us oriented.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Enjoy the Skywalk in inclement weather

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
no name7
Business
mpls, mn
Oct 23, 2014

a step above

Great work out facility, above average accommodations. My only recommendation is to get Keurigs in the rooms so guests can have quality coffee on demand.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
me2x2
Business
michigan
Oct 2, 2014

very conveniently located, right downtown

Customer service was outstanding, everyone was very friendly and helpful. Room was clean, but just an average room. We ordered room service and they were very friendly and helpful as well. Nice pool/workout facility. Would definitely recommend this place if a downtown location is a priority.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

3
5.01.0
Vito311s
Business
Chicago
Sep 24, 2014

Pretty average considering price

Wished we had stayed at the JW Marriott across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
Grand Rapids Novice
Business
Ann Arbor, MI
Sep 22, 2014

Vantage point

The Amway Grand Plaza Hotel provides fine accommodations in the heart of downtown Grand Rapids. Fine shops and restaurants are within walking distance. We were lucky enough to arrive for Art Prize Preview weekend, which provided many happy visual surprises.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

The decor of the old lobby, especially the chandeliers and lamps, is worth lingering to admire.

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

2
5.01.0
CameronD
Business
Washington, DC.
Aug 8, 2014

Older section needs updates

The bed wasn't comfy. The hallways sounded like there were no walls. Staff was friendly. Bathroom small and awkward.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

4
5.01.0
Allison V
Business
Michigan
Aug 6, 2014

Short overnight

Great hotel as always, but this time got booked next to the maid's room and the morning started in the very early morning. Despite having the do not disturb sign on the door, every maid's knock on adjacent doors sounded like it was ours. Beautiful stay except for the chance location in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Amway Grand Plaza Hotel Preferred Hotels and Resorts

Reviewer score

5
5.01.0
Honored Maid of Honor
Business
Michigan
Aug 4, 2014

Girls Weekend

The staff was very friendly and helpful while checking in. The location is perfect for a night on the town. I'd definitely recommend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top