$199 Avg/night
Rate based on Check-in: Jun 6, 2015 Check-out: Jun 7, 2015

Amway Grand Plaza Hotel

5 stars
View map of 187 Monroe Avenue North West, Grand Rapids, MI 49503

Hotel Overview

Reviewer score
4.4
out of 5
96 reviews
Great location

Stayed here to go to a concert at van andel and found out at the front desk that there is a sky... See full review

  • Would go back to Chicago
  • Apr 6, 2015
Great Hotel

Both my wife and I enjoyed our stay at the Amway Grand Plaza. The staff was very friendly and the... See full review

  • jghscoach
  • Apr 6, 2015

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Amway Grand Plaza Hotel Rooms

Classic Room with 1 King Bed
1 king bed - 275-450sq ft - Complimentary high speed Internet access
Plaza Luxury Suite
King bed with separate sitting area 1 and a half baths- 1007 sq feet
Classic Room with 2 Queen Beds
2 Queen beds- 275-450 sq feet- complimentary high speed Internet access
River View Room with 1 King Bed
Grand River view, complimentary high speed Internet access, 450 sq feet
River View Room with 2 Queen Bed
Grand River view, complimentary high speed Internet access, 450 square feet
Superior Room
Pillow top mattresses - separate sitting area - microwave - mini-fridge - 510 sq feet
Junior Suite
1 king bed- 533 sq ft- marble showers high speed Internet access
Concierge Level Room
1 King bed - concierge lounge access with continental breakfast and cocktail hour
Tower Luxury Suite
Two Room Suite 1 King Bed - separate sitting area - mini-fridge - 614 sq ft
Tower Executive Suite
access to the Concierge Lounge- Continental breakfast and complimentary cocktails

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Executive level
24 hour security
Activities
Indoor pool
Fitness Center
Jacuzzi
Sauna
Children's activities
Golf
Tennis
Racquetball courts
Boating
Fishing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Coffee shop
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Airline desk
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Barber shop
Porters
Conference facilities
Doctor on call
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Outlet adapters
Turndown service
Cribs available
Temperature control
Iron
Ironing board
Sprinklers in rooms

Nearby points of interest

  • Van Andel Arena: 0.3 mi

Dining

Benthams Riverfront Restaurant
Grand Rapids best kept secret/this fabulous restaurant is perched over the Grand River and offers innovative entrees and award winning desserts.
GP Sports
A new casual/high-energy sports bar/featuring and array of a la carte dishes from appetizers/soups and salads to main entrees.
Cornucopia
A food emporium combines the variety of a delicatessen with the style of a gourmet shop.
Cygnus
High atop the Amway Grand Plaza Tower/ Cygnus boasts the city*s most elegant setting with casual fine dining.
Starbucks
Starbucks-Specialty coffee chop.
LumberBaron Bar
Enjoy light appetizers/ desserts and evening cocktails. Smoke-free bar.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Amway Grand Plaza Hotel

Overall score

4.6 / 5
5.01.0
17 out of 96
Amenities:
4.6
Cleanliness:
4.4
Hotel staff:
4.6
Comfort:
4.4
Location:
4.8
Value:
4

94% would recommend to a friend.

Sort by:
Review of Amway Grand Plaza Hotel

Reviewer score

5
5.01.0
Chicky05
Business
N/A
Jan 23, 2015

In town for the weekend :)

This hotel was exceptional! We had a great stay and it was in the heart of the city! Lots to do and see nearby!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Amway Grand Plaza Hotel

Reviewer score

4
5.01.0
Shut the front door
Business
TC MI.
Dec 8, 2014

Great place to hang out

Love this place. The pool, workout room, sauna are great! Usually love our room, but this last time the bathroom felt like it was in our living space. Just a sliding door separating the spaces. No privacy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Do alittle research and you'll find what you are looking for.

Review of Amway Grand Plaza Hotel

Reviewer score

4
5.01.0
me2x2
Business
michigan
Oct 2, 2014

very conveniently located, right downtown

Customer service was outstanding, everyone was very friendly and helpful. Room was clean, but just an average room. We ordered room service and they were very friendly and helpful as well. Nice pool/workout facility. Would definitely recommend this place if a downtown location is a priority.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
1
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Amway Grand Plaza Hotel

Reviewer score

5
5.01.0
CPALADY
Business
MICHIGAN
Aug 4, 2014

Family getaway

Great location. Comfortable room. A place I come back to every year before The Color Run. My family always has a great time

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Amway Grand Plaza Hotel

Reviewer score

5
5.01.0
Chicky05
Business
Saginaw, MI
Jul 28, 2014

Great Night Away!

Very comfortable, all staff was amazing, overall a great place to stay!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Amway Grand Plaza Hotel

Reviewer score

3
5.01.0
College Student's Father
Business
Macomb, Michigan
Apr 19, 2014

Tower Stay on 14th floor

Pros Had a great view from our room and bed was pretty comfortable. Front lobby was breautiful and a great location. Cons Rooms bathroom floor was outdated and the grout was noticeably black ! No fan or Kleenex in bathroom ?? Room decor felt extremely out dated. I will be looking at staying in City Flats hotel that is more modern and 20-30% cheaper.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Plenty of dining options within walking distance.

Review of Amway Grand Plaza Hotel

Reviewer score

5
5.01.0
vee123
Business
chicago illinois
Mar 31, 2014

getaway weekend

Great service when we first arrived from the valet parking to the room. The hotel has everything in it. Great restaurants inside.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Amway Grand Plaza Hotel

Reviewer score

5
5.01.0
Mary Beth super dad
Business
Michigan
Dec 31, 2013

Beautiful hotel

Excellent as always. Top notch staff with great amenities. Only place I stay while visiting in Grand Rapids.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Amway Grand Plaza Hotel

Reviewer score

4
5.01.0
recko
Business
GRAND RAPIDS
Dec 10, 2013

great loacation good staff

Excellent stay very very nice 19th floor great view very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

HOTEL IS DOWN TOWN CLOSE TO EVERYTHING.

Review of Amway Grand Plaza Hotel

Reviewer score

5
5.01.0
mrsmac51
Business
Ann Arbor, MI
Sep 30, 2013

Amway Grand Plaza Hotel is grand.

From the valet parking attendant, to the bellhops, to the receptionists, maids, back to the bellhop, and valet parking attendant, it was all professional and friendly. The hotel was beautiful and clean. The beds were very comfy. It was a lovely weekend. Lots of fun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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