Americas Best Inns-Grand Rapids

there is blood in various spots in the room and nothing was clean. when we confronted the manager with the quality of the room he refused to give a refund

There was blood on the blankets, Bodily fluids on the bathroom walls. The site says there is a pool there is none. They are supposed to be a family hotel there are condoms being sold in the vending machines that have business cards attached to them. Unless you want your skin to crawl i would suggest stay at any other hotel anywhere. You may even want to stay in your car. If you have kids do not stay here.

when we rented this room it was last minute based on the description that they did not update. The pool was closed but we were able to look past that. What we could not look past is that there was blood on my blanket and pillow. When we confronted the management they refused to refund our money so we could go to a different hotel.

I mistakenly made this reservation before reading the reviews, which were all bad but I made it on price alone which was the lowest, as it should be, and I was by myself so I thought can it be that bad? Well Iv'e been in worse places I hate to admit but if I'd had a guest with me I would've canceled the reservation after reading the reviews. It's too bad if they would just do some remoldeling and a few updates it woul'nt be half bad, but that takes money and they would have to raise rates. They must have a few weekly tennants because they had a low weekly rate and it seemed like everyone knew already that it was'nt quite up to standard. There are so many hotels in this area the competition has to be stiff. Needless to say I won't be back especially with a guest but hey we live and learn.

Worst Hotel stay ever!...it was a run-down hotel with old broken beds, light bulb was missing, slider was broke, no screen on slider, it was stinky & dirty. We got woke up in the middle of the night with some one banging on our door, then trying to open it, it was security trying to kick some one out-but he was at the wrong room! The pool was dirty & cloudy. We didn't ask for much from the maid the next day except for clean, dry towels and we NEVER received them! The beds were hard & noisy, the rooms don't look like the picture! No in-room coffee pot, not a-lot of breakfast variety. Only got about 10 channels on TV. This was also in a bad area-had alot of "drunks" being loud in the halls at all times of the night! Could hear everything and every one every time some one walked in the hall! I did not enjoy this stay and WOULD NEVER recommend this hotel to a family with small children! or to any one!! :(

The American Best Inn and Suites was an horrible experience!! I did not dare take a shower in the bathroom and the sink looked like it was going to fall off the wall.We were told the pool(indoor) was open.We checked it out...the water was ice cold and the roof was leaking in the pool area and the walkway to the pool.It was god awful.Hotel staff was very rude.

No TV remote in room, back to the desk. Oops forgot to tell you $5 deposit. Remote does not work for sound or power, back to the desk, another remote, still no luck. Bed still had plastic on matress and box spring, even though I have not wet the bed in years. Free breakfast was still not out at 7:30: desk people watching TV. Burn holes in all of bedding. Stains on sheets. Great shower. Room is just plain tired. Definitely not a 3 star and I 've stayed in better one star hotels that this.

this place was not a hotel for travlers. in the window of the hotel they had weekley and monhtly rates. The place was run down [*]. The picture on the website make this place look great, more like a tralior park i would not stay here, nicer place down the street.

Worst ever. [...]

Our worst hotel experience. Public areas dirty with broken equipment lying around. We requested a non-smoking room and were told that our room was non-smoking, but there were ashtrays in the room and it obviously had been used by smokers. We had allergic reactions to the third hand smoke atmosphere. Everything in our suitcase needed to be re-washed. We had to wear smoky smelling clothing to our conference. The room and public areas were not clean. Tissue box was falling out of the wall. No plastic laundry bag. In-room refrigerator was dirty and smelled bad so couldn't be used. The pillows were extremely uncomfortable and the bedding smelled like smoke. Everything including the neighborhood was dingy.