The Westin Book Cadillac Detroit

While visiting our relatives in town we decided to stay downtown for a night. We've stayed at a major hotel downtown for quite a few years but decided this time to mix it up and stay at this beautiful Detroit gem. Starting from the valet we had nothing but great interactions with all of the staff, they were very polite and responsive. The room was very nice, nothing fancy but small things like complimentary bottled water and the option of a booze refrigerator if we wanted it were there for us. We utilized the unlimited in-and-out valet capabilities all while paying a single rate (as opposed to paying to leave the garage each time if you self-park.) We would (and will) stay here again in the future, it is a little more expensive than staying outside of the downtown area but it is worth it especially if you are having an evening downtown.

The rooms are great, the service is outstanding, and the historic building is a great space with solid restaurant and bar options. I highly recommend this hotel.

Everything about the hotel was stellar, with the exception of my arrival/check in. HORRIBLE!!!! I had the unfortunate experience of dealing with Eric ( front desk staff member). It was so awful that i'd rather not relive the experience by describing it. The Front Desk & Beverage Managers were teriffic and resolute.

Always professional and well located for business travel. Great restaurants and good live music near.

We were in town for the Tigers' opening weekend. This hotel does not offer a contential breakfast, the do have complimentary coffee in the room but only 2 packs with caffiene so if you are staying with 4 in the room, two will have to pay for additional coffee in the morning. We wanted to check in early if possible since the game started at 4. I called a few days before to request rooms that were adjoining or near or across the hall, they do not have two double bed rooms that adjoin so we got rooms right next to each other. I arrived 2 hours before check in and asked if my room was available, they said no and to come back in an hour and a half. I went back and again said my room might not be available but after persisting she said that, "we won't know if your room is available until we run your credit card!" So they ran my credit card and the room was available. She should have ran it the first time I was there. It was just a hassle to have to keep checking back, in person, because you can't reserve a room early on the phone, you have to be present. The rooms were good size and that bathrooms were nice and clean. We had some issues with the TVs, but if you turned it off and then back on it would work. I'll stay there again, only because the location is in walking of Comerica Park.

A wonderful hotel in a very depressing downtown

The amenities that come with the hotel make ALL the difference!

We enjoyed our stay very much!~

Stayed here with a group of friends following a tigers game. The hotel is first class all the way and was very cheap. Only a 5-10 min walk to Comerica Park.