This a cheap hotel and that is what you get. Everything was clean and working, but could have used... See full review
Feb 24, 2015
Friendly staff, large room.
Close to the highway and Ann Arbor. See full review
Aug 27, 2014
The Comfort Inn and Suites is only a few miles from the Chrysler Arena and Michigan Stadium, home of the Wolverines. Ypsilanti's Rynearson Stadium and Washtenaw Community College are both less than three miles away. Walk from here to Aborland Shopping Centre. Showcase Cinemas is just a mile and the Ann Arbor Ice Cubes premier skating facility is only four miles from the hotel. We are one mile from Veterans and St. Joseph Mercy Hospitals, and four miles from McLeodUSA and the Pfizer Companies. Pet charge: 15.00 USD per night per pet. Pet limit: 3 pets per room.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The Inn is in really bad need of an up-grade. The room we had smelled moldy from the minute you opened the door. The vending machines on the 2nd floor did not work (gave you anything but what you pushed the button for) and NO refunds by the Inn.
The shower curtain did not even reach the edge of the tub, water everywhere, almost fell coming out of the shower. Management did fix this after the 1st day.
Front desk staff was not readily available, they overbooked so we didn't get the room we reserved, inside windows in room were extremely dirty, non-smoking room smelled of smoke, breakfast food options very limited, eggs served for breakfast were
nasty, were was trash in elevator both days we were there, parking was inconvenient, outside of building was not well kept. Very disappointed from previous stays at other locations from same vendor.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Fortunately there was a Bob Evans directly across the street for breakfast the second morning.
I have warned you, so please listen/read/learn. My girlfriend and I recently stayed there for a one-nighter before heading off to the airport the next morning. The staff was extremely rude and uncooperative; the front desk check-in clerk was
incoherent and also distracted by watching the TV in the lobby. We seemed as though we didn't exist. Finally, we received our room, a handicapped room which we did not request or need. As we walked into the room and got settled in, we both noticed that room was very dirty with dust, marks on the mirrors, room smelled of smoke, tables were greasy/grimy, and the A/C barely worked. We did not complain to the staff as we thought they would have ignored us anyways. During the night, it was loud: People running up/down the hallways, yelling, and smoke was drifting in the room...we don't smoke and this was a non-smoking room!? Our overall experience was extremely below what we expected from a Comfort Inn & Suites. I highly suggest that you pass on this hotel, because this is not a hotel, an inn, or a suite!! Its a place of squalor!