$119 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

DoubleTree by Hilton Hotel Portland, ME

4 stars
View map of 363 Maine Mall Road, Portland, ME 04106

Hotel Overview

Reviewer score
3.4
out of 5
9 reviews
Family getaway

We just wanted a couple days off as a family together. Hotel was great, enjoyed the pool and... See full review

  • Vacationer7
  • Jul 6, 2014
Good overnight getaway

9/19/14 - The hotel experience was fun and pleasant. The only complaint I would have was the pool... See full review

  • Aunt Belinda
  • Sep 21, 2014
Receive a warm welcome at the DoubleTree by Hilton Hotel Portland, ME with a freshly baked chocolate chip cookie on arrival. Enjoy a convenient location just two miles from Portland International Jetport and five miles from downtown Portland, ME. Visit New England’s largest mall, The Maine Mall right across from the hotel and dine in your choice of restaurants within walking distance of the hotel.Enjoy the modern comforting amenities for work and relaxation in a contemporary guestroom. Gold & Diamond Hilton HHonors members, can relax in the hotel's recently opened Executive Lounge. Take advantage of the spacious desk with complimentary high-speed internet access and ergonomic chair or simply relax on the comfy bed watching the 37-inch TV. Ideal for families and groups, suites feature a separate living room with a sofa bed, 37-inch and 42-inch TVs, and a kitchenette.Hold events and meetings in this Portland, ME hotel’s versatile events space. The spacious ballroom is ideal for large banquets and conferences of up to 550 guests and the array of smaller meeting rooms serve as the ideal venue for intimate boardroom meetings. Rely on the expert aid from the professional events team and the business facilities to ensure events are a success. Keep in touch at the 24hr business center with complimentary printing.Wind down with a dip in the indoor pool or de-stress with an invigorating workout at the fully equipped fitness center. The Blue Wave Grille offers delicious meals for breakfast, lunch, and din

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Reviewer score 3.7 out of 5
Reviewer score 4.2 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Cumberland County Civic Center: 4.1 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for DoubleTree by Hilton Hotel Portland, ME

Overall score

3.4 / 5
5.01.0
9 out of 9
Amenities:
3.3
Cleanliness:
3.8
Hotel staff:
3.8
Comfort:
3.6
Location:
4.1
Value:
2.9

67% would recommend to a friend.

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

4
5.01.0
Aunt Belinda
Business
Durham, NH
Sep 21, 2014

Good overnight getaway

9/19/14 - The hotel experience was fun and pleasant. The only complaint I would have was the pool room. I admit the night was cold ouside...38..., but I expected when I entered the pool area the air would be warm. The ceiling vent was blowing cool air. We had to stay in the water the whole time, because the air in the pool area was so chilly. Pool was very clean and the area was clean...just chilly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Lots of good places to eat...short drive or short walk...from the hotel.

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

3
5.01.0
dcn44
Business
Portland, Maine
Aug 12, 2014

the long weekend

It was a nice hotel. It was clean. It needed a little updating. The bathroom was small. It wasn't top shelf as you would expect a Doubletree property to be.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

4
5.01.0
Goodie 1234
Business
Portland,ME
Jul 28, 2014

Front desk staff needs some more training

The staff at the front desk was not helpful. Didn't know what was available in the restaurant at a late hour, nor did they know about off site restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

1
5.01.0
LDWG
Business
Keene, NH
Jul 8, 2014

Doubletree DoublePrice

Before even arriving, I received a torrent of abuse from SWMBO because of the price for the two rooms -- twice what any of the other hotels on the same strip were charging. We were told that to get adjoining rooms we would be in the West tower. Found after the lengthy walk that the rooms were nearby but not adjoining. Rooms feature a motion-detector in the thermostat, not sure how it is triggered but it took quite a while to get the kids' room down to habitable level. Our room featured torn wallpaper, with some crayon illustrations; hairs of at least three different people in the bathtub, mildew in the corner of the shower tiles. Greatest irony: having a $50 charge for incidentals for each room put on my credit card, only to find that the only possible "incidental" charge would be the $3.50 for the solitary Poland Spring bottle of water. There is a bar between the towers but it was never open. No food service apparently available (but there was a fellow in an office with signage indicating that he was director of food services; maybe his salary explains the rack rate?). Bottom line: don't let brand affinity steer you into this place unless you are desperate for a room near the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

5
5.01.0
Vacationer7
Business
Boston
Jul 6, 2014

Family getaway

We just wanted a couple days off as a family together. Hotel was great, enjoyed the pool and fitness center. Breakfast cafe was great as well. Location is just by the mail and many restaurants. Beaches withing half hour too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Morning breakfast at hotel was great

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

4
5.01.0
rump hound
Business
Chicago
Jun 29, 2013

Good Stay!

Convient location, good staff, and quiet sleeping!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Maine Makk plenty of restaurant and shopping choices!

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

4
5.01.0
Williet3
Business
Knoxville, Tennessee
Jun 17, 2013

Fun trip

My wife and I wanted to visit Portland ME as she'd never been, and I was always working on my past visits. We knew it would have excellent seafood as well as wonderful views of the ocean. We had attended our grandson's HS graduation in Baltimore, MD and thought it the perfect time too continue on to Maine. And we wanted to visit before the tourists showed up. It worked. We had the place to ourselves. Excellent. And my wife's lobster dinner in the hotel restaurant was perfect. I should mention that we ended up having too much fun on the beach and pier, and never got around to eating, hense the hotel for dinner :-)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

It's about a 10 mile drive to Saco area and the shopping is nice as well as the microbrewery we found for lunch. The beach is also close by and we had fun at the pier.

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

2
5.01.0
bcblue
Business
North Andover, MA
May 28, 2013

A Disappointment

Location is this Double Tree's best asset--easy highway access, directly across from the Maine Mall. Central to all of Portland's attractions. Otherwise, it was a 2.5 star-quality hotel with the pretentions of a 4-star hotel. The grout in the shower was flaking off. The towels (in room and pool) smelled as if they'd been left in the washer overnight. No refrigerator in the room, which had been promised online. The pool was an immense disappointment--far smaller than the photos online, in poor repair, and large dirt piles around the room's edges. The entire hotel just seemed past its prime. If I'm going to pay 4-star prices, I expect better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of DoubleTree by Hilton Hotel Portland, ME

Reviewer score

4
5.01.0
JJ from Michigan
Business
Kalamazoo, MI
May 9, 2013

First trip to Portland

I stayed three nights while on a business trip and will return again if I have the chance. Every staff person I encountered (front desk, wait staff, shuttle driver) were very professional. Room was spacious, comfortable and clean. Excellent location from the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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