Previous reviews gave this location a bad review. Upon arrival, the bad reviews did not match what I saw. The staff at the desk was very helpful, the lobby, hallways and rooms were clean. Later we learned the the reviews applied to a previous
chain under different management. We spent only an overnight, as we were passing through. We consider this an outstanding value.
We left, never stayed here, and lost our money. It was so dirty with trash by entrance and in main hall to rooms. The place needs a good scrub top to bottom. My husband went to use lobby restroom while I was trying to check in and it was
unusable, so dirty. I requested they refund our money, they would not. Per cheap tickets customer service they could have done so. After talking with customer service, afraid to go back as there were 3 men, one working, others, maybe owners,getting of work but hanging around the front desk. No one else around, no guests either. I am calling the city health department as this was beyond any dirty hotel I have ever seen. We found another hotel and checked in.
I felt the rooms especially the bathrooms were averagely cleaned. The machines were broken and you had to ask at the front desk for a soda. The desk clerks weren't real friendly. And the only thing I didn't like was it was very hard to get to and
to leave from. The other stuff is petty.