$73 Avg/night
Rate and special offer based on Check-in: Aug 5, 2015 Check-out: Aug 8, 2015

Country Inn & Suites By Carlson, Hagerstown, MD

3 stars
View map of 17612 Valley Mall Road, Hagerstown, MD 21740

Hotel Overview

Reviewer score
4.1
out of 5
46 reviews
Great Hotel

This hotel was a fantastic stay for the price. Very clean. Very comfortable. Very nice staff. Very... See full review

  • mormontravelguy
  • Dec 29, 2014
Senior Couple

Wonderful front desk staff and clean hotel. God breakfast and nice rooms. See full review

  • Returning Military
  • May 30, 2014
-Located next to Valley Mall, within 15 minutes of Prime Outlets, 40 minutes to Charlestown Race Track/Casino. -Opened in 2005 -We can accommodate small romantic and intimate weddings, family reunions, small meetings, events and gatherings.

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.4 out of 5

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Ice machine
FEMA approved
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Golf
Dining
Free breakfast
Coffee maker in room
Vending machines
Services
24 hour front desk
Business center
Maid service
Guest laundromat
Express checkout
Security
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Conference facilities
Copy service
Internet
High-speed internet
Parking
Free parking
Outdoor parking
RV or truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Accessible parking
Ramp access to buildings
Brailled elevators
Grab bars in bathroom
Room
Safe
Kitchen
Free newspaper
Hairdryer in room
Microwave
Fire alarm with light
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Dining

Burger King
Located next door to the hotel.
Olive Garden
Within Mall Perimeter
Garfield's
Located at the Valley Mall.
Tilted Kilt
Open 2013
Red Lobster
1681 Wesel Blvd
Cinco De Mayo
Located 3 minutes from the hotel on Massey Blvd
Outback Steak House
240 Railway Lane
Sakura
Minutes from Hotel
Chuck E Cheese
Located right across the street. 301-582-9432
Breakfast Room
Located near the lobby

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Country Inn & Suites By Carlson, Hagerstown, MD

Overall score

4.1 / 5
5.01.0
46 out of 46
Amenities:
4.1
Cleanliness:
4.2
Hotel staff:
4.6
Comfort:
4.4
Location:
4.4
Value:
4.2

89% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

5
5.01.0
mormontravelguy
Business
Cranberry Township
Dec 29, 2014

Great Hotel

This hotel was a fantastic stay for the price. Very clean. Very comfortable. Very nice staff. Very satisfied. If I could give any constructive feedback to this hotel, it would be that they raise the quality of the breakfast. It was a typical hotel breakfast though, not bad.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

5
5.01.0
mormontravelguy
Business
Cranberry Township
Dec 16, 2014

Great Hotel

This hotel was a fantastic stay for the price. Very clean. Very comfortable. Very nice staff. Very satisfied. If I could give any constructive feedback to this hotel, it would be that they raise the quality of the breakfast. It was a typical hotel breakfast though, not bad.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

3
5.01.0
George Lee MA
Business
Lee, MA
Oct 18, 2014

room was run down

I have stayed here a couple of times before and was happy with my room but the one I just stayed in was old and kind of worn. Two queens beds instead of a king. I was told no king beds on 4th floor. Bed sheets didn't even go to the end of the bed. Breakfast was poor quality.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

4
5.01.0
Heading South July 2014
Business
Buffalo, NY
Jul 8, 2014

Road Trip

Great Staff, very accommodating, and a great location. Plenty of restaurants close by and the mall is nice. Easy access off I-81.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

4
5.01.0
Flattrack momma
Business
Hagerstown, MD
Jul 6, 2014

Best beds of any chain

The comfort of the beds are second to none. Carpets could use to be cleaned, and they ran out of towels. Odd. There was an error in the room charge, but they were right on getting it handled, even though it was a pain it was taken care of professionally. Overall a great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

5
5.01.0
Returning Military
Business
Raleigh, North Carolina
May 30, 2014

Senior Couple

Wonderful front desk staff and clean hotel. God breakfast and nice rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

3
5.01.0
Travleng sales
Business
Phila
Jan 30, 2014

Nice place for the Money good location issue with TV

Great location next to mall and lots of restaurants . Staff was very nice only complaint was TV signal was very strange none of the channels matched the guide it was a little annoying. Other then that great place would go back again...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

To Mall and restaurants

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

4
5.01.0
LorraineMarie427
Business
Pennsylvania
Oct 10, 2013

Excellent overnight stay

Nicely decorated, clean and comfortable rooms. It was quiet and the front desk personnel were really pleasant and cordial.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

There are many restaurants in the area to choose from.

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

2
5.01.0
smith77
Business
state college
Aug 26, 2013

room

There was hair in the shower the room does not look like it does in pitchers the staff is nice but for the price it was not clean and the bed was way to hard

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Country Inn & Suites By Carlson, Hagerstown, MD

Reviewer score

4
5.01.0
vrpe
Business
West Virginia
Jul 30, 2012

Great get away.

Ideal location - close to malls, outlets and shops. Hotel sooo clean. Staff outgoing, put customer first. Breakfast a great meal.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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