Sheraton Columbia Town Center Hotel

I went to the 18TH Annual Capital Jazz Festival which was held at the Merriweather Post Pavillion in Columbia MD. I wanted to stay in a hotel that was close to the place the Jazz Festival was being held. Well you couldn't do any better than the Sheraton in Columbia. It is within walking distance of the Merriweather Post Pavillion so I did not have to worry about driving or renting a car. It is located on a tree lined lake so I had a serene and peaceful environment. The rooms were exceptionally clean and beautifully furnished. The service was impeccable. There was a problem with the ice machine being broken on my floor and the floor above me and there was a problem with the toilet in my room continually running. I called the front desk to report my concerns and before I could hang up the phone there was a knock at my door. There was a voice on the other side of the door announcing "Maintenance Man". I opened the door to see a smiling face. He came in tried to fix the toilet but he had to leave for a couple of minutes only to return with a part he needed in order to fix the toilet. Before he left, which he was only there for no more than 15 minutes, there was another knock at my door with a lady announcing herself as "Guerst Services". I again opened the door to a smiling face and a bucket of ice being handed to me. The service was "off the hook" as they say. I have nothing negative to say because I would be lying. There is nothing but positive things to say about my experience. I invite you to try this hotel. You will not be disappointed.

booked a two bed room for the local wine tasting festival. the hotel is right down the street from where the festival was being held so it was a perfect location. upon check in i discovered that my room only had one bed, but when i went back to let the front desk clerk know, he recognized me and took me in front of a short line of other customers and quickly reprogrammed the keycards to a room with two beds. the room was very nice and very clean. the only complaint i would have is if someone was walking by the rooms in the hallway outside talking it would almost sound like they were in the room... that and charging $12.95 to use their wireless internet service. other than that i enjoyed my stay. very close to where i was going for the weekend and walking distance to many restaurants and the local mall.