Hyatt Regency Bethesda, near Washington, DC

This hotel is conveniently located, right at the metro. Good service, nice hotel overall but kinda noisy since there are lots of events going on at the hotel and the hotel is designed in a very open area style as you can see in the pictures.

I got much more than I bargained for or wanted -- a couple going at "it" in the next room with everything audible.

Enjoyable very comfortable and a great friendly staff

I stayed at the Hyatt in Bethesda for two nights and while it is in a perfect location (downtown Bethesda, super convenient to the red line Metro) the noise level in the hotel left much to be desired. In addition, Housekeeping doesn't replinish the towels automatically, you have to request them, which is something I've never encountered before. The staff was friendly and knowledgable about the area but tended to leave out key information about additional charges. Overall it was fine, nothing spectacular....

Clean hotel with very convenient location

Good hotel, good service, but be careful about extras. Also, they went a little overboard with the pleasant fragrance thing...

I booked this hotel for my friend. He loved it! It's 1min walking distance from metro so very convenient. Also it has good bar and restaurant.

For such a physically nice hotel the service was very disappointing. the desk clerk's english was hard to understand. The phrasing of some of his questions bordered on rudeness, but I realized that it was only his lack of english skill. The price for parking my rental car was outrageous. The elevator service to the parking garage left a lot to be desired. You are required to go outsde the hotel to take the elevator and then it didn't work and they told me to walk down the winding car ramp to get to the garage, but, be careful. And the continental breakfast was a waste of time. I'll stop here because I doubt that you will accept and print this review. I definitely will not return to this Hotel.

This is the hotel of your nightmares. I am a 64 year old disabled veteran. I use an assistive device to walk. It resembles a walker with small wheels. When I arrived at the hotel I was informed I would not be getting the smoking room I had requested. I pointed out that I had pre-paid 6 weeks in advance and that seemed like enough time to arrange for a room in which I could smoke. Too bad. I was given a key card for a room 2 flights up and pointed to the elevator. I was not offered an assist with my bag or any other courtesy. When I got to the room I found I had a view of an alley, the dumpsters, and the back door of a tattoo parlor. [...]Most of the available options on the TV were pay for use, and the internet connection was $10 per day. The walls were thin and the neighbors loud. The next morning I arose at 6 AM and went down to the lobby for a cup of coffee (there was none in the room as you would find in a more "downscale" hotel). There I found out that coffee was not available until after 7 AM. I was incredulous! I went to the desk and asked to be moved to a smoking room after one checked out that morning and I was just flatly refused. Not that one would not be available, they just would not let me move. Period. I'm still hobbling around on my walker, up and down and out for every cigarette. That evening I went to one of the restaurants in the hotel, the Daily Grill. I was seated by the maître d' and I ordered a drink and dinner. My food was delivered without comment and I began to eat. The chicken marsala was dry and chewy, filled with veins and gristle, but no one came back to ask how it was, or if I needed anything else. Later, at the small bar off the lobby I sat down to order a drink. The bartender was busy cleaning and stocking and doing all the things a bartender does when he is not serving someone. The someone he was not serving was me. After walking past me several times I finally had to call out to him, "Hey, am I invisible here?" When I checked out the next morning I asked for a receipt. I was refused a receipt [...] Forty some years ago, while I was in school, I worked part-time at the local Holiday Inn. Had any of these things happened there the staff would have been terminated on the spot and the customer reimbursed. I was happy just to get away from there. Spare yourself the agony, go someplace else.

The location was excellent, right on the Metro, lots of restaurants with in walking distance. A plesant experience.