$149 Avg/night
Rate and special offer based on Check-in: Aug 29, 2014 Check-out: Aug 31, 2014

Residence Inn by Marriott West Springfield

3 stars
64 Border Way, 64 Border Way, West Springfield, MA 01089
Hotel Overview
Reviewer score
4.0
out of 5
5 reviews
First time at Residence Inn...definitely staying with them again!

We arrived early (11:30am vs 3pm check-in) and without hesitation they found us the same... See full review

  • KDefSa
  • Sep 27, 2012
Wonderful Hotel

We loved the breakfast each morning. The printer for the computer to be used by guests was out of... See full review

  • Peter & Cheryl
  • Jun 14, 2010
Residence Inn West Springfield Hotel by Marriott has perfected the extended-stay for corporate travelers, relocated employees, government personnel, consultants, healthcare workers and families awaiting new homes. We outshine other West Springfield, MA hotels with our warm, community ambiance and charming homelike surroundings. Location is great, too. Within minutes you'll find Westover Air Force Base, the Basketball Hall of Fame, Eastern Starts Expo, Six Flags and much more. While staying at our hotel in West Springfield, venture to Ingleside for shopping at Holyoke Mall or visit the Yankee Candle Outlet in Deerfield. When youre ready to relax, do so in our spacious suites featuring separate living, sleeping and dining areas, plus fully appointed kitchens. A smart value in West Springfield hotels, we offer free Internet, free parking, free deluxe breakfast daily and evening socials. The preferred choice of extended-stay hotels in West Springfield, MA is ready to welcome you.

Hotel Map

42.1379 -72.6272
Area served
Springfield
Nearby airports
Bradley International Airport, (BDL), 24.30, MI, N; T F Green Airport, (PVD), 98.00, MI, SE;
Area description
Expressway, Location Type: Expressway

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Amenities

  • High-speed internet
  • Free parking
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Ice machine
Activities
Indoor pool
Fitness Center
Exercise gym
Picnic area/tables
Dining
Continental breakfast
Coffee maker in room
Meal plan - continental
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Laundry/Valet services
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
FAX
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Outlet adapters
Bathroom telephone
Cribs available
Fire place
In room movies
Sofa bed
Temperature control
Iron
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for Residence Inn by Marriott West Springfield

Overall score

4 / 5
5.01.0
5 out of 5
Amenities:
4.2
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4.2
Location:
3.8
Value:
3.8

80% would recommend to a friend.

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Review of Residence Inn by Marriott West Springfield

Reviewer score

5
5.01.0
KDefSa
North of Boston, Massachusetts
Sep 27, 2012

First time at Residence Inn...definitely staying with them again!

We arrived early (11:30am vs 3pm check-in) and without hesitation they found us the same room...already ready for us to go to. It was our first time at a Residence Inn, and staying in a hotel with our 6 month old. Room was big; clean; kitchen perfect; staff friendly & accomodating; breakfast & mid-week dinner social hr a plus! Will stay again next year for Big E fair!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Money-saving tip: In Hotel

Mid-week social hour in Hotel common room provided perfect light dinner....free of charge. Monday-Thursday schedule posted at front desk. Great unexpected bonus!

Review of Residence Inn by Marriott West Springfield

Reviewer score

4
5.01.0
Anonymous
Vermont
Nov 9, 2010

Clean, Friendly & Content

We have been to this location numerous times, whenever traveling to visit family nearby. It's location is convient & safe. Friendly staff, nice pool area, clean rooms & decent breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Shopping tip: Short drive from hotel

Holyoke Mall just up a couple of Exits, great shopping! And "On the Border", is a walk away, great food!

Review of Residence Inn by Marriott West Springfield

Reviewer score

5
5.01.0
Peter & Cheryl
Edmond, OK
Jun 14, 2010

Wonderful Hotel

We loved the breakfast each morning. The printer for the computer to be used by guests was out of black ink. We were allowed to use another computer to print our boarding passes. The staff was very friendly and helpful. We will definitely stay with them again when we visit our family in West Springfield

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Two great restaurants close by.

Review of Residence Inn by Marriott West Springfield

Reviewer score

2
5.01.0
ezrollwes
Waterbury, CT
Feb 15, 2010

Not exactly three star...

My wife and I occasionally take the kids on little overnight trips just to give them a little out of the ordinary fun, usually a reward or gift of some sort. We look for hotels that are decent but not overly priced. The West Springfield, MA Marriott Residence fit the bill (priced around $100.00 - $150) This hotel was a little disappointing. We do expect some level of comfort and satisfaction because we spend most of our time in the hotel. The kids enjoy just hanging out and going in the pool. The main complaint is that the place is just a bit too outdated and tacky in appearance. There were minor but rather annoying problems abound: Three different light bulbs out in our room, a broken window casing, a non-existent free daily newspaper, and a constantly empty towel shelf in the pool area. The breakfast trays that seemed to be empty every time I looked over while eating made me feel that the staff was just too inattentive. I like baths but didn't take one because the tub surface was chipped and rusty. The place was pretty clean and the pool area was in good shape. Overall a bit overpriced and certainly below the standards I've come to expect from other Residence Inns, and similarly priced hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of Residence Inn by Marriott West Springfield

Reviewer score

4
5.01.0
Anonymous
orlando, fl
Jan 25, 2010

Hotel

Hotel was great except for the fire alarm waking us up. No fault of the hotel...Hertz rental car was a HORRIBLE experience. Call me for details...[@]

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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