$69 Avg/night
Rate based on Check-in: Dec 31, 2014 Check-out: Jan 1, 2015

Econo Lodge West Springfield

2 stars
1533 Elm St., West Springfield, MA 01089-1801
Hotel Overview
Reviewer score
1.5
out of 5
6 reviews
Perfect overnight accommodations

The room was very nice. The bed was very comfortable. The bathroom was exceptionally clean. This... See full review

  • Gran's Taxi
  • Apr 28, 2014
Room cancelled before we arrived!!!

WE arrived 10pm on the night of our reservation to find out that they had cancelled our rooms!!... See full review

  • Mitzie228
  • Sep 29, 2014
Located at the crossroads of New England, the Econo Lodge is conveniently located Route 5 South at exit 13B off I-91. We are within minutes of Springfield, the Basketball Hall of Fame, Six Flags New England, and the Eastern States Exposition. The hotel provides a Free Continental Breakfast every morning to start your day off right and free wireless internet. We also have Whirlpool rooms with 27 inch television. Pet accommodation: 25.00 night, Smoking standard rooms only.

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Amenities

  • Free breakfast
  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Ice machine
Dining
Free breakfast
Meal plan - continental
Internet
High-speed internet
Parking
Parking
Outdoor parking
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
In room movies
Iron

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (6)

Ratings and reviews for Econo Lodge West Springfield

Overall score

1.5 / 5
5.01.0
6 out of 6
Amenities:
1.8
Room cleanliness:
2
Hotel staff:
1.8
Room comfort:
1.8
Location:
1.8
Value:
2

17% would recommend to a friend.

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Review of Econo Lodge West Springfield

Reviewer score

1
5.01.0
Mitzie228
Business
Eastham, MA
Sep 29, 2014

Room cancelled before we arrived!!!

WE arrived 10pm on the night of our reservation to find out that they had cancelled our rooms!! They were not willing to help in any way other than send us to another hotel down the dangerous end of the road. We went and had a horrible experience!! Holes punched into walls, doors. Mold in bathrooms, illegal electrical codes!!! I could go on and on but our main gripe was that the manager on duty at Econo Lodge did NOTHING to help with our mistaken cancellation. 2 thumbs down big time and would NEVER go there!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Econo Lodge West Springfield

Reviewer score

4
5.01.0
Gran's Taxi
Business
Mastic, New York
Apr 28, 2014

Perfect overnight accommodations

The room was very nice. The bed was very comfortable. The bathroom was exceptionally clean. This was the 2nd visit to this hotel and I found it very economical. I plan on using it again on my next visit to Ma.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Arby's fast food and I Hop within walking distance.

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Review of Econo Lodge West Springfield

Reviewer score

1
5.01.0
Anonymous
Business
NEW YORK, NY
Jun 19, 2011

A REAL NIGHTMARE AND A HORRIBLE MANAGER!

I BOOKED FOR 2 NIGHTS BECAUSE I TRAVEL AT NIGHT. I GOT TO THE HOTEL 3 AM AND WAS AWOKEN BY SOMETHING THAT SOUNDED LIKE A SAND-BLASTER. I CALLED THE MGR. HE SEEMED APOLOGETIC. I HAD TO LEAVE WITHOUT ENOUGH SLEEP AND ALMOST GOT INTO AN ACCIDENT. WHEN I CHECKED OUT, HE SAID "IT'S YOUR FAULT!". I WAS SO TIRED AND HAD TO GO TO ANOTHER HOTEL WHERE I PAID A FORTUNE.I WILL NEVER GO TO THAT HOTEL AGAIN. I'LL NEVER FORGET THE EXPERIENCE HAVING JUST LOST MY HUSBAND AND HAVING TO DEAL WITH THAT!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of Econo Lodge West Springfield

Reviewer score

1
5.01.0
lisjlan
Business
Tampa, Florida
May 16, 2011

DIRTY

Well it honestly sucked. We requested a non-smoking room. There were still ashes and ash tray in the room. I called the front desk and at 10pm Victoria asked if I wanted to check out. They were someone's zPJ's hanging on the bathroom door. The lobby smelled. The man at the desk for check out was sleeping on the couch and barefoot. It is a very dirty place and I am very dissatisfied with the hotel and [...]for even considering such a nasty place It was AWFUL!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Econo Lodge West Springfield

Reviewer score

1
5.01.0
MAURICE BURKE
Business
98 Brookhave LN Glenmont NY 12077
Jun 1, 2009

bad not Very Clean

NOT CLEAN A BAD TRIP.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Econo Lodge West Springfield

Reviewer score

1
5.01.0
Anonymous
Business
Cincinnati
May 22, 2008

My review of Econo Lodge West Springfield

Room key worked for security door, but not my room. Had to go to the lobby for a new key at 9:30 PM -- no one at the front desk, door locked and one of two door bells didn't work. Felt very unsafe in neighborhood trying to get Innkeepers attention.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
1
Value:
3
Trip purpose:

Business

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