$122 Avg/night
Rate based on Check-in: Sep 13, 2015 Check-out: Sep 14, 2015

Crowne Plaza PITTSFIELD-BERKSHIRES

3 stars
View map of One West Street, Pittsfield, MA 01201

Hotel Overview

Reviewer score
3.7
out of 5
23 reviews
Nice Berkshire Stay

Overall, very good. Elements of the hotel need updated (some floors need new wall paper and... See full review

  • Brett NY
  • Jul 14, 2015
One night midweek: perfectly fine

The hotel is well located in central Pittsfield, with some decent restaurants and pubs nearby. We... See full review

  • Dan
  • Jul 8, 2015
Top Among Hotels in the Berkshires of Massachusetts Discerning travelers seeking full-service hotels in the Berkshires of Western Massachusetts opt for the Crowne Plaza® Hotel Pittsfield - Berkshires. The hotel is located within minutes of area businesses, including Berkshire Health Systems, SABIC, General Dynamics and major attractions, ensuring a convenient location for all travelers. With 12,000 sq ft of diverse event space, accommodations for up to 1,000 guests and helpful services, including a Crowne Meetings Director and a Daily Meeting Debrief, we are "the Place to Meet" in the Berkshires of Western Massachusetts. A well-equipped Business Center and free Wi-Fi access keeps you productive. From perusing the halls of the renowned Norman Rockwell Museum to touring Hancock Shaker Village, you'll find plenty of great attractions near our property. The world-famous Williamstown Theatre Festival and Tanglewood Music Festival call the Berkshires of Western Massachusetts home. Our hotel's guests won't want to miss Colonial Theatre performances, just across the street from our hotel's Pittsfield, MA location. Savvy travelers looking for a comfortable stay appreciate our amenities which include hotel-wide free Wi-Fi access, an indoor, heated pool and Fitness Center, on-site dining and the Elle Day Spa. The Crowne Plaza Sleep Advantage® Program and perks for our IHG Club Members make your stay better. We look forward to your visit!

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Amenities

  • High-speed internet
  • Indoor pool
General
Pet friendly
Free local telephone calls
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

Dining

One West Restaurant
Full service restaurant serving breakfast lunch and dinner seven days a week.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Crowne Plaza PITTSFIELD-BERKSHIRES

Overall score

3.7 / 5
5.01.0
23 out of 23
Amenities:
3.6
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
4
Location:
4.3
Value:
3.7

87% would recommend to a friend.

Sort by:
Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Brett NY
Family
West Nyack
Jul 14, 2015

Nice Berkshire Stay

Overall, very good. Elements of the hotel need updated (some floors need new wall paper and carpeting--just needs some refreshing. On the plus side, we actually never needed our car--both of the big theater festivals (Berkshire Theater Festival and Barrington Stages) were easy walks, as were alot of good restaurants. Staff was nice and it was the fastest hotel internet I've ever had.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Dan
Couples
N/A
Jul 8, 2015

One night midweek: perfectly fine

The hotel is well located in central Pittsfield, with some decent restaurants and pubs nearby. We were moving around the region on a casually-planned trip and selected the town as a stopping off point. We found that Pittsfield is a bit down on its luck compared to some of the other nearby towns with their astronomical real estate prices, wealthy seasonal residents and heavier concentrations of tourist traffic. We gathered that the departure of a major local industrial employer [GE] in recent years has hit the town harder than some others in the area. There are some new start-up restaurants, bakeries and gift shops setting up nearby [walking distance] to address the new economic realities, so visitors might seek them out. Access to Stockbridge, Lennox, Tanglewood and the other Berkshires circuit destinations is easy & takes only a few minutes of pleasant driving. The hotel staff was cordial in our limited encounters. The attached parking garage ($6/night) is convenient, but seems to be suffering from some structural issues with degraded concrete and added bracing shoring it up. There's an indoor pool and jacuzzi, but we didn't come prepared to use them. I would stay there again on a return trip if seeking a suitable, basic, centrally-located travel hotel as opposed to the B&Bs that are numerous in the area. I have had rather mixed B&B experiences in the past and prefer a regular hotel as a central excursion departure point.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
K. Liam
Family
SUDBURY
Feb 4, 2015

Convenient location for activities in Lenox

I once stayed in a hotel within Lenox to attend a concert at Tanglewood and it was a dump for a very high price. This hotel beats the unreasonably expensive in Lenox in terms of reasonable price, ambience, amenities, cleanliness, etc. I will stay there again definitely. Just drive a short distance out of Lenox and this was a gem!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

1
5.01.0
whitness97
Couples
South Carolina
Oct 13, 2014

Not Worth It!!

My wife and I were driving through New England for the Fall colors, so we stopped and stayed the night in Pittsfield MA on our way to New Haven CT. The room very large, but very out dated. It was clean but not a comfortable feeling staying there at all. We just wanted to leave as soon as we could the next morning. We paid almost $200, not worth it at all, not what we were expecting.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Couples

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Miz Lynda
Single
Boston, MA
Jul 11, 2014

Glad I used it

I had this room booked for a project that I cancelled. So I went to just use the room & relax. What a nice thing to do! Every staff member I encountered was sincerely friendly. The location is perfect to relax & enjoy down Pittsfield. I live in Boston and now have a secret escape, when I need to get out of the city, affordably.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Single

Dining tip: In Hotel

Room service is fast tasty & has generous portions.

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Laura A.
Couples
Long island, NY
Aug 21, 2013

Crown Plaza Pittsfield

I gave this hotel stay as a gift to my parents who just celebrated their 60th wedding anniversary. They said the hotel was very nice. The room was much more spacious than expected with a queen size bed as well as a sofa. The complementary buffet breakfast had plenty of choices. They would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Weekend Skier 432124
Couples
NYC, NY
Feb 4, 2013

Perfect location in Pittsfield

Stayed here for 1 night while skiing at Jiminy Peak nearby. The hotel has an excellent location in downtown, is near good restaurants, and had a great pool. Staff was very friendly. Hotel itself a little dated, but very clean. Only real downsize was that they charged extra for parking. Who does that in a small town?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

Flavors of Malaysia - 5 min walk away and great food!

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

5
5.01.0
Geo joe
Family
Walworth, NY
Jan 7, 2013

Excellant

Every thing was great. The pool was a special treat on a cold winter day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
JaniceR
Couples
Southampton, MA
Oct 31, 2012

1 night stay

Everything was good except I requested a room with a queen size bed, was given 2 single beds. Wasn't happy about that & was told there wasn't anything else available. I feel they should of told me when I called to confirm, also was not happy that I had to pay an add'l $6.00 just to park in their parking garage.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

3
5.01.0
Bachamaniac
Single
Rhode Island
Jun 25, 2012

Comfortable

The stay was comfortable. The location and parking were good. The service was good. It's too bad the only breakfast option was a buffet as I preferred a lighter breakfast, and so I ate elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Single

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