$103 Avg/night
Rate based on Check-in: Dec 19, 2014 Check-out: Dec 20, 2014

Crowne Plaza PITTSFIELD-BERKSHIRES

3 stars
One West Street, Pittsfield, MA 01201
Hotel Overview
Reviewer score
3.6
out of 5
20 reviews
Glad I used it

I had this room booked for a project that I cancelled. So I went to just use the room & relax. What... See full review

  • Miz Lynda
  • Jul 11, 2014
Crown Plaza Pittsfield

I gave this hotel stay as a gift to my parents who just celebrated their 60th wedding anniversary.... See full review

  • Laura A.
  • Aug 21, 2013
Top Among Hotels in the Berkshires of Massachusetts Discerning travelers seeking full-service hotels in the Berkshires of Western Massachusetts opt for the Crowne Plaza® Hotel Pittsfield - Berkshires. The hotel is located within minutes of area businesses, including Berkshire Health Systems, SABIC, General Dynamics and major attractions, ensuring a convenient location for all travelers. With 12,000 sq ft of diverse event space, accommodations for up to 1,000 guests and helpful services, including a Crowne Meetings Director and a Daily Meeting Debrief, we are "the Place to Meet" in the Berkshires of Western Massachusetts. A well-equipped Business Center and free Wi-Fi access keeps you productive. From perusing the halls of the renowned Norman Rockwell Museum to touring Hancock Shaker Village, you'll find plenty of great attractions near our property. The world-famous Williamstown Theatre Festival and Tanglewood Music Festival call the Berkshires of Western Massachusetts home. Our hotel's guests won't want to miss Colonial Theatre performances, just across the street from our hotel's Pittsfield, MA location. Savvy travelers looking for a comfortable stay appreciate our amenities which include hotel-wide free Wi-Fi access, an indoor, heated pool and Fitness Center, on-site dining and the Elle Day Spa. The Crowne Plaza Sleep Advantage® Program and rewards for Priority Club Members make your stay better. We look forward to your visit!

Hotel Map

42.4478 -73.2553
Nearby airports
Bradley Int'l, (BDL), 75.00, MI, NW; Albany International Airport, (ALB), 55.00, MI, E;
Area description
Downtown, downtown

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Reviewer score 1.5 out of 5
Reviewer score 4.5 out of 5

Amenities

  • High-speed internet
  • Indoor pool
General
Pet friendly
Free local telephone calls
Executive level
Ice machine
Activities
Indoor pool
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Desk with lamp
Free newspaper
Hairdryer in room
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

Dining

One West Restaurant
Full service restaurant serving breakfast lunch and dinner seven days a week.
Underground Pub
With 100 varieties of bottled beer, 10 options on tap and several TVs, the Underground Pub in our hotel's lobby level is the perfect place for beer snobs, sports fans and those seeking a respite after a day of meetings or sightseeing. HOurs of operation a

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (20)

Ratings and reviews for Crowne Plaza PITTSFIELD-BERKSHIRES

Overall score

3.6 / 5
5.01.0
20 out of 20
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4
Location:
4.2
Value:
3.6

85% would recommend to a friend.

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

1
5.01.0
whitness97
Business
South Carolina
Oct 13, 2014

Not Worth It!!

My wife and I were driving through New England for the Fall colors, so we stopped and stayed the night in Pittsfield MA on our way to New Haven CT. The room very large, but very out dated. It was clean but not a comfortable feeling staying there at all. We just wanted to leave as soon as we could the next morning. We paid almost $200, not worth it at all, not what we were expecting.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Miz Lynda
Business
Boston, MA
Jul 11, 2014

Glad I used it

I had this room booked for a project that I cancelled. So I went to just use the room & relax. What a nice thing to do! Every staff member I encountered was sincerely friendly. The location is perfect to relax & enjoy down Pittsfield. I live in Boston and now have a secret escape, when I need to get out of the city, affordably.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Room service is fast tasty & has generous portions.

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Laura A.
Business
Long island, NY
Aug 21, 2013

Crown Plaza Pittsfield

I gave this hotel stay as a gift to my parents who just celebrated their 60th wedding anniversary. They said the hotel was very nice. The room was much more spacious than expected with a queen size bed as well as a sofa. The complementary buffet breakfast had plenty of choices. They would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Weekend Skier 432124
Business
NYC, NY
Feb 4, 2013

Perfect location in Pittsfield

Stayed here for 1 night while skiing at Jiminy Peak nearby. The hotel has an excellent location in downtown, is near good restaurants, and had a great pool. Staff was very friendly. Hotel itself a little dated, but very clean. Only real downsize was that they charged extra for parking. Who does that in a small town?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Flavors of Malaysia - 5 min walk away and great food!

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

5
5.01.0
Geo joe
Business
Walworth, NY
Jan 7, 2013

Excellant

Every thing was great. The pool was a special treat on a cold winter day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
JaniceR
Business
Southampton, MA
Oct 31, 2012

1 night stay

Everything was good except I requested a room with a queen size bed, was given 2 single beds. Wasn't happy about that & was told there wasn't anything else available. I feel they should of told me when I called to confirm, also was not happy that I had to pay an add'l $6.00 just to park in their parking garage.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

3
5.01.0
Bachamaniac
Business
Rhode Island
Jun 25, 2012

Comfortable

The stay was comfortable. The location and parking were good. The service was good. It's too bad the only breakfast option was a buffet as I preferred a lighter breakfast, and so I ate elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Skycop
Business
San Antonio, TX
Aug 15, 2011

Business Trip

We stayed at this hotel for a single night on a business trip. The hotel is a bid dated but very nice. The bar area looks to have been refurbished recently and the indoor pool was a nice touch. The staff was excellent and suggested local places to eat etc that were within walking distance. Only bad thing is there is a $6 fee that is NOT included in room rates for the parking garage.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Brulee's down the street was a great place to eat and the bar was also nice.

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

4
5.01.0
Anonymous
Business
Milford, CT
Jul 5, 2011

Very enjoyable

We were in town for a concert at Tanglewood and the front desk was very helpful and personable when we arrived. We were placed in a smoking room and they quickly accommodated us to a non-smoking room when we asked. Location is ideal, our only regret was that this was a quick trip and we didn't get to stay longer. We will definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Short Drive to Tanglewood Music Theater

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Review of Crowne Plaza PITTSFIELD-BERKSHIRES

Reviewer score

2
5.01.0
Anonymous
Business
New Jersery
Mar 6, 2011

Clean but loud

The hotel was clean and the staff courteous. Our room was quite loud due to the position of the room. We were next to a roof exhaust chimney that kept us up at nights. The temperature of the pool was very cold, and the tiny hot tub was always full, probably because the pool was so cold. The exercise room needs another treadmill.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Astec Pizza

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