$248 Avg/night
Rate based on Check-in: Sep 5, 2015 Check-out: Sep 8, 2015

The Charles Hotel

4 stars
View map of One Bennett Street, Cambridge, MA 02138

Hotel Overview

Ratings and reviews for The Charles Hotel

Overall score

4.2 / 5
5.01.0
82 out of 82
Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.4
Location:
4.8
Value:
3.8

96% would recommend to a friend.

Sort by:
Review of The Charles Hotel

Reviewer score

5
5.01.0
ATHL
Business
Beverly, MA
May 15, 2014

Great hotel!

Perfect experience from the moment of checkin to checkout.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Super!

Review of The Charles Hotel

Reviewer score

3
5.01.0
BUBCmom
Family
Asheville, NC
Apr 22, 2014

Perfect for a Harvard students family

The Charles is located just across the street from Harvard and next to the nicest shopping street in Cambridge so for the family & friends of students at Harvard this is the perfect hotel. The staff is very helpful and accommodating. The rooms are nice but just a bit tired. The beds were comfortable. Room service was very good. I would only go back if I needed to be in the Cambridge area otherwise it is a long, traffic ridden drive to downtown Boston.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Family

Dining tip: Short walk from hotel

Toscano italian restaurant

Review of The Charles Hotel

Reviewer score

4
5.01.0
RichardA
Couples
Schenectady
Apr 7, 2014

Nice hotel and a good deal if you get bargain rate

Clean and up to date with touches of elegance, and very convenient for business in or near Harvard University. But the normal rate is pretty steep. A discount rate made it a reasonable deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: In Hotel

Henretta's kitchen offers healthy and reasonably priced dinner items.

Review of The Charles Hotel

Reviewer score

5
5.01.0
Denise Orlando
Friends
Orlando, FL
Mar 20, 2014

Great hotel in the Cambridge area!

Big hotel with lots of amenities. The location was great! Close to lots of shops and restaurants in the Harvard area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of The Charles Hotel

Reviewer score

4
5.01.0
Tired LaxMom
Couples
Annapolis, MD
Mar 17, 2014

first time trip to Boston

Everything was great. Only complaint is you have to call in room dining to get ice. We called around 9 pm and it was never delivered.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Time-saving tip: Short drive from hotel

The subway is very easy to use.

Review of The Charles Hotel

Reviewer score

4
5.01.0
Maria102
Family
NY, NY
Feb 9, 2014

Night at the Charles

Great location - very convenient for college visit to Harvard with daughter. Nice, clean room with view of skating rink below. Easy check-in and check-out. Very pleasant experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Dining tip: Short walk from hotel

Quick walk to many restaurants particularly, Toscano.

Review of The Charles Hotel

Reviewer score

4
5.01.0
Anastasia K.
Couples
Connecticut
Dec 6, 2013

Understated Elegance in Harvard Square

The Charles is an interesting mix of a contemporary building with an interior Shaker vibe -- quilts on the walls and beds, simple wood occasional tables, book-lined recesses. But it is anything but stuffy; a sophisticated and well-run oasis in busy Harvard Square. Very convenient to the university and its museums and hospitals. Not inexpensive, but miles above other hotels in Cambridge. Ice rink and two good restaurants, too. Cambridge has a dozen or so very nice boutiques. Nearby Toscana restaurant is excellent. One minor complaint - rang for ice and it never came.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

If you want to snack in the room, Cardullo's at 6 Brattle is a great spot for gourmet cheeses and chocolates and good wines.

Review of The Charles Hotel

Reviewer score

5
5.01.0
Selie
Family
Vancouver, British Columbia
Dec 2, 2013

A Pleasent Stay

Our deluxe king room was spacious and bright. The room was clean and the bed was comfortable. The hotel's restaurant, Henrietta's Table, is excellent, especially its Sunday brunch buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of The Charles Hotel

Reviewer score

4
5.01.0
Thenameischris
Family
Miami
Dec 1, 2013

Very clean but hot tub not working

Great location. Great bars and restaurants right on site! Friendly staff. 1 block from T station. VERY clean. Only complaints are that the hot tub was not working in the thurs, fri, sat that we stayed there and they offered no explanation when we asked about it. Also, the beds seemed small like maybe they were full size instead of like queen. Just seemed a little smaller than most hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Family

Shopping tip: Short walk from hotel

Local shops near by and just a few stops on the train from downtown boston.

Review of The Charles Hotel

Reviewer score

4
5.01.0
Harps
Business
Elio,t Maine
Nov 20, 2013

Business trip to Cambridge MA

This is a great hotel for any business you may be conducting in Cambridge. Nice amenities and easy access to everything in Cambridge. T is 3 blocks away and the is a plethora of restaurants nearby. Had a limited view of the river from my room and if you want to jog along the Charles it is out back door past the spa.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Charlies Kitchen is literally across the street and Legal seafood in 100 ft on patio level out back door. Would recommend hotel restaurant Henrietta's for breakfast which was sumptuous.

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