$259 Avg/night
Rate based on Check-in: May 25, 2015 Check-out: May 26, 2015

The Charles Hotel

4 stars
View map of One Bennett Street, Cambridge, MA 02138

Hotel Overview

Ratings and reviews for The Charles Hotel

Overall score

4.2 / 5
5.01.0
85 out of 85
Amenities:
4.3
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.4
Location:
4.7
Value:
3.8

98% would recommend to a friend.

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Review of The Charles Hotel

Reviewer score

5
5.01.0
Denise Orlando
Business
Orlando, FL
Mar 20, 2014

Great hotel in the Cambridge area!

Big hotel with lots of amenities. The location was great! Close to lots of shops and restaurants in the Harvard area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Charles Hotel

Reviewer score

4
5.01.0
Tired LaxMom
Business
Annapolis, MD
Mar 17, 2014

first time trip to Boston

Everything was great. Only complaint is you have to call in room dining to get ice. We called around 9 pm and it was never delivered.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

The subway is very easy to use.

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Review of The Charles Hotel

Reviewer score

4
5.01.0
Maria102
Business
NY, NY
Feb 9, 2014

Night at the Charles

Great location - very convenient for college visit to Harvard with daughter. Nice, clean room with view of skating rink below. Easy check-in and check-out. Very pleasant experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Quick walk to many restaurants particularly, Toscano.

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Review of The Charles Hotel

Reviewer score

4
5.01.0
Anastasia K.
Business
Connecticut
Dec 6, 2013

Understated Elegance in Harvard Square

The Charles is an interesting mix of a contemporary building with an interior Shaker vibe -- quilts on the walls and beds, simple wood occasional tables, book-lined recesses. But it is anything but stuffy; a sophisticated and well-run oasis in busy Harvard Square. Very convenient to the university and its museums and hospitals. Not inexpensive, but miles above other hotels in Cambridge. Ice rink and two good restaurants, too. Cambridge has a dozen or so very nice boutiques. Nearby Toscana restaurant is excellent. One minor complaint - rang for ice and it never came.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

If you want to snack in the room, Cardullo's at 6 Brattle is a great spot for gourmet cheeses and chocolates and good wines.

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Review of The Charles Hotel

Reviewer score

5
5.01.0
Selie
Business
Vancouver, British Columbia
Dec 2, 2013

A Pleasent Stay

Our deluxe king room was spacious and bright. The room was clean and the bed was comfortable. The hotel's restaurant, Henrietta's Table, is excellent, especially its Sunday brunch buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Charles Hotel

Reviewer score

4
5.01.0
Thenameischris
Business
Miami
Dec 1, 2013

Very clean but hot tub not working

Great location. Great bars and restaurants right on site! Friendly staff. 1 block from T station. VERY clean. Only complaints are that the hot tub was not working in the thurs, fri, sat that we stayed there and they offered no explanation when we asked about it. Also, the beds seemed small like maybe they were full size instead of like queen. Just seemed a little smaller than most hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Local shops near by and just a few stops on the train from downtown boston.

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Review of The Charles Hotel

Reviewer score

4
5.01.0
Harps
Business
Elio,t Maine
Nov 20, 2013

Business trip to Cambridge MA

This is a great hotel for any business you may be conducting in Cambridge. Nice amenities and easy access to everything in Cambridge. T is 3 blocks away and the is a plethora of restaurants nearby. Had a limited view of the river from my room and if you want to jog along the Charles it is out back door past the spa.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Charlies Kitchen is literally across the street and Legal seafood in 100 ft on patio level out back door. Would recommend hotel restaurant Henrietta's for breakfast which was sumptuous.

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Review of The Charles Hotel

Reviewer score

3
5.01.0
TC416
Business
Toronto, Ontario
Sep 18, 2013

excellent staff and location

Pros: Excellent location with easy access to everything. Front desk staff was very friendly and helpful. Room was clean and tidy. Cons: Dated interior. Uncomfortable bed and terrible pillows! Priced too expensive for the comfort level provided.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

The Border Cafe a block away offers great food and excellent price! (warning: line ups!)

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Review of The Charles Hotel

Reviewer score

4
5.01.0
JustTravelin'
Business
Seattle, WA
Aug 18, 2013

Perfect in every way, just give us a coffee maker

We were in town for an extended layover on our way for international travel and wanted to visit Cambridge and Harvard Yard. The Charles allowed us to do all that and then some. The hotel lived up to previous reviews, with staff and location second-to-none. Our room was nicely decorated with college themed artwork any professor or professor-in-the-making would find inspiring, and the room's tech amenities were impressive. Onsite parking was great for our rental car, although exactly where best to park in the cavernous underground lot was a little unclear. The only serious complaint: NO COFFEE MAKER in the room. Come on, Charles, how about a little Joe?

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Charles Hotel

Reviewer score

4
5.01.0
pcturner33
Business
Brooklyn, NY
Jun 17, 2013

Great location, Comfortable Hotel

The Charles is perfectly located to do anything you want or need to do in Cambridge. It is within easy walking distance of Harvard and most of the neighborhoods surrounding the University. The Hotel rooms are spacious, with good working space and we had a comfortable king-sized bed. Definitely worth staying, but weekend prices can be a little high!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Tannery for stylish men's clothes and shoes.

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