The Charles Hotel

4 stars
One Bennett Street, Cambridge, MA 02138
Hotel Overview
Reviewer score
4.3
out of 5
74 reviews
excellent

great 1st visit to cambridge . great location service staff and ambiance!!!!! See full review

  • rustico
  • Aug 25, 2014
Perfect location for a Cambride/Boston vacation

We enjoyed our stay at The Charles Hotel. It was quiet and the staff was always helpful. The hotel... See full review

  • msjulia
  • Jul 30, 2014
AAA four diamond renovated property in Harvard Square

Sitting along the banks of the Charles River and steps from Harvard Square, the Charles Hotel acts as an extension of the storied scholastic institution. Known as Cambridge's most intellectual property, each of the hotel's guest rooms contains a hanging oversized chalkboard and a professor's chair. The AAA four diamond-rated property is a member of Preferred Hotels and Resorts. All rooms feature free Wi-Fi, free local and long distance calls, Bose Wave radio and LCD TV. The Charles offers 18,000 square feet of meeting space and a winter ice rink.

Highlights
  • Prime setting overlooking Harvard Square and the Charles River
  • Free Wi-Fi and local and domestic long distance calls
  • 18,000 square feet of meeting space
  • 2,900 square-foot winter ice rink
  • Dining at acclaimed Henrietta's Table (American) and Rialto (Italian)
Rooms
Each of the hotel's 300 guest rooms or suites comes appointed with originally commissioned artwork and custom-designed down quilts atop plush beds. Bathrooms feature EO bath products, shower mirrors and Italian waffle bathrobes. Entertainment amenities include Bose Wave radio, flat-panel LCD TV, Suera in-mirror TV in the bathroom, DVD player, complimentary Wi-Fi and free calls, both local and domestic long distance. The presidential suite features all of the above plus a king-sized four-poster bed, five flat-screen TVs, iPod dock and an oversized shower with two heads and six side spouts.
Features

With access to the next-door Wellbridge Athletic Club, guests can stay fit with a pool, three floors of exercise equipment and training sessions (fees apply). Relax at neighboring Le Pli day spa. Skate at the hotel's 2,900 square-foot ice rink during winter months or borrow the hotel's bikes for a whirl. Dine on acclaimed local and often organic fare at Henrietta's Table or rustic Italian cuisine at Rialto. Enjoy world-class jazz at Regattabar or sip cocktails at Noir. The hotel offers cribs outfitted with bumpers upon request. Guests enjoy same-day laundry services and hybrid cars receive a free charge at the Juice Bar. Free Internet access is available at each floor's web cubes.

 

Transportation
  • Hynes Convention Center (2.5 mi/4.1 km)
  • Logan International Airport (6 mi/9.5 km)
Attractions
  • Harvard Square (1 block)
  • MIT (1.7 mi/2.8 km)
  • Beacon Hill (2.9 mi/4.7 km)
  • Chinatown (3.3 mi/5.4 km)
Business

More than 18,000 square feet of versatile indoor and outdoor space

15 private meeting rooms

State-of-the-art audiovisual equipment

Hotel Map

42.3723 -71.1218
Area served
Cambridge, MA
Nearby airports
BOS - Logan International
Area description
The charm, history and culture in Harvard Square Cambridge are unrivaled, Blending tradition education, and International diversity. Harvard Square's dynamic offering are just outside our front door. World-class performances at The American Repertory Theatre, Harvard's prestigious collection of museums, the best in ethnic dining and erudite cafes and unique shops all contribute to the area's legendary appeal. Minutes across the river, Boston proper offers its own unique environment that complements your experience at The Charles Hotel.

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The Charles Hotel Rooms

Deluxe Room
Deluxe room with king bed or 2 double beds. Our renovated guest rooms include custom designed pieces, such as spacious cherry-wood desks, oversized clocks, Hi-Def LCD Plasma Televisions and hand-crafted quilts. Additionally, the rooms are furnished with a custom created professor's chair, and a hanging peg board that is reminiscent of a New England boarding school. Decor combines shaker-inspired aesthetic with modern touches. All rooms have Bose Wave radios, DVD players, down comforters & pillows and aromatherapy bath products by Origins, size 273 sq ft. All rooms are non-smoking. A distinguishing guestroom attribute -- currently unique to The Charles -- is the hotel's installation of Seura televisions in every room. These innovative "in-mirror" LCD screens can be hooked up to cable, DVD, satellite, sound, or other systems, and are completely hidden when turned off.
Cambridge Suite
Spacious one bedroom suite with King bed and separate living room and dining area. Hi-Def LCD Plasma, Seura "in mirror" bathroom TV", Bose Wave radio, DVD player, down comforters & pillows, pull out sofa bed and EO products. Oversized Shower only. 475 square feet.

Amenities

  • WiFi
  • Pool
General
Concierge
Pet friendly
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Lavietes Pavilion: 0.3 mi
  • Bright Hockey Center: 0.4 mi
  • Harvard University: 0.6 mi
  • Massachusetts Institute of Technology: 1.8 mi

Dining

Henrietta's Table
Henrietta's Table is comfort food, redefined. This means full, robust flavors using the freshest of ingredients obtained from local farmers and fishermen. In addition to serving the best breakfast in Boston (as chosen by Boston Magazine in 2000), a meal that attracts more Nobel Prize dinner following. For reservations call 617.661.5005.
Rialto
Recently awarded one of the Top 50 Hotel Restaurants in America by Food and Wine Magazine in addition to four stars by The Boston Globe. Since it opened in 1994, Rialto is consistently chosen for fine dining by food critics and patrons, on both a local and national level. Chef Jody Adams, winner of the 1997 James Beard Award for Best Chef in the Northeast, invites you to delight in her unique cuisine inspired by the flavors of France. Italy and Spain, and enhanced with seasonal New England ingredients. For reservations call 617.661.5050.
Regattabar
Regatta bar included in "Best of Boston" Hall of Fame. The Charles Hotel's Regatta bar brings to the hotel the most dynamic live jazz both national and international. Branford Marsalis, Joshua Redman, McCoy Tyner, Ruth Brown, Michael Brecker, and Elvin Jones and other luminaries are all Regatta bar regulars. For reservations and schedule of upcoming performances, call Concertix 617.876.7777.
Noir
Noir is located in a discreet corner of The Charles Hotel's Lobby with street-level views of Harvard Square. A warm sophisticated bar serving classic cocktails, sweet and sultry signature drinks and a menu suited for a late afternoon or late night snack. Designed to reflect the intense decadent atmosphere of 1940's nightlife, Noir is the right place to meet friends after work, a date Noir is open seven days a week 4:00PM- 2:00AM. Food served until 1:00AM.

Meeting facilities

Meeting Info
The Charles Hotel offers more than 13,000 square feet of meeting and special event space, including a 4,700 square foot ballroom, 8 private rooms and 3 executive boardrooms.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (74)

Ratings and reviews for The Charles Hotel

Overall score

4.3 / 5
5.01.0
74 out of 74
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.8
Value:
3.9

99% would recommend to a friend.

Sort by:
Review of The Charles Hotel

Reviewer score

5
5.01.0
rustico
Washington, DC, USA
Aug 25, 2014

excellent

great 1st visit to cambridge . great location service staff and ambiance!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Charles Hotel

Reviewer score

4
5.01.0
Simon1
Business
Switzerland
Aug 17, 2014

nice stay

Overall a very nice and recommendable place to stay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Review of The Charles Hotel

Reviewer score

5
5.01.0
msjulia
Mississippi
Jul 30, 2014

Perfect location for a Cambride/Boston vacation

We enjoyed our stay at The Charles Hotel. It was quiet and the staff was always helpful. The hotel is extremely convenient to the subway which quickly takes you anywhere you want to go in the city. There are also many surrounding businesses and restaurants if you don't want to leave Cambridge. The internet service did not stay on and each time you stopped using your device you had to log back in. I have not had this experience at other hotels that WiFi.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Charles Hotel

Reviewer score

4
5.01.0
navigating nomad
nyc
Jul 29, 2014

visiting schools and sightseeing in boston

great hotel, expensive but you get your moneys worth in every sense of the word... can't beat the location. a few minutes on the subway to downtown boston. you are in the heart of harvard square and the beautiful charles river.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Money-saving tip: Short walk from hotel

take the T (subway) to get around... 2 bucks per ride. gets you to downtown boston in about 12 minutes vs a 30 dollar cab ride in traffic

Review of The Charles Hotel

Reviewer score

5
5.01.0
Traveler Max
Business
Palo Alto CA
Jul 27, 2014

Great service

Excellent service at the Charles. I forgot my shaving kit and the hotel sent one up immediately when I called. Legal Seafoods is right next door.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Legal Seafoods is next door.

Review of The Charles Hotel

Reviewer score

4
5.01.0
Libriarian
North Carolina
Jul 6, 2014

Fourth of July

The Charles Hotel is a beautiful get-away in the heart of a busy college town. I was impressed from the moment we arrived. Thinking we would need to store our luggage because of a very early arrival, we were surprised the hotel would accommodate us at 8:30 a.m. Breakfast at Henrietta's Table should not be missed. It was a bit expensive, but we were glad we decided to try it. (I don't think I have ever eaten better French toast.) We had quite a walk to see the fireworks on the Charles River but easy walking distance to parks, stores, and restaurants made one inconvenience seem minor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

There is a great park for preschoolers nearby!

Review of The Charles Hotel

Reviewer score

4
5.01.0
Haime
new york, new york
Jun 17, 2014

Family School Tour

Traveled with large family. Receptionist could not locate our reservation. It took her 30 minutes to locate our reservation and check us in. Attitude could have been warmer to say the least. Other than that, very happy with the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
3
Review of The Charles Hotel

Reviewer score

3
5.01.0
Zoro217
Business
Chicago
May 28, 2014

Check in disaster at the Charles

There were some issues when I checked in, but the staff finally did the right thing. Arriving at midnight, the hotel apparently lost my reservation from this online company. At least they said they didn't have a record of it. After 40 min of checking, they discovered that the online company had in fact contacted them, but they weren't listening. Or something like that. Then, the desk staff gave me the key to room 408. We went up there, and the room reeked of smoke. At the Charles! Is this hotel turning into a SRO? So we marched back down to the desk (the phone in the room didn't work) and then they gave me a new room, a suite. After that, the hotel met my expectations. I didn't need the suite, but I did need a ready and clean room. I've been reserving with this online company for over a decade at hotels on three continents and have *never* had a hotel lose the reservation and never been placed into a smoke-filled room. The whole point to using this company is that I can prepay, have an ironclad reservation, and a decent room. Charles can do better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of The Charles Hotel

Reviewer score

5
5.01.0
ATHL
Business
Beverly, MA
May 15, 2014

Great hotel!

Perfect experience from the moment of checkin to checkout.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Super!

Review of The Charles Hotel

Reviewer score

3
5.01.0
BUBCmom
Asheville, NC
Apr 22, 2014

Perfect for a Harvard students family

The Charles is located just across the street from Harvard and next to the nicest shopping street in Cambridge so for the family & friends of students at Harvard this is the perfect hotel. The staff is very helpful and accommodating. The rooms are nice but just a bit tired. The beds were comfortable. Room service was very good. I would only go back if I needed to be in the Cambridge area otherwise it is a long, traffic ridden drive to downtown Boston.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Toscano italian restaurant

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