$219 Avg/night
Rate and special offer based on Check-in: May 25, 2015 Check-out: May 26, 2015

The Westin Boston Waterfront

4 stars
View map of 425 Summer Street, 425 Summer Street, Boston, MA 02210

Hotel Overview

Ratings and reviews for The Westin Boston Waterfront

Overall score

4.1 / 5
5.01.0
104 out of 104
Amenities:
4.1
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.6
Location:
3.9
Value:
3.8

80% would recommend to a friend.

Sort by:
Review of The Westin Boston Waterfront

Reviewer score

4
5.01.0
Anonymous
Business
tewksbury, ma
Oct 4, 2010

night away with girlfriend

it was a good trip wanted an affordable hotel in boston and found the westin to be so.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

4
5.01.0
Anonymous
Business
mexico city
Aug 17, 2010

business visit

a very good business hotel, it has all the infrastructure and right next door to convention center. a short walk from downtown. bathrooms could be renovated and have a few more amenities, but overall good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Long walk from hotel

about a 15 minute walk from boston common park and the heart of the city.

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

1
5.01.0
Anonymous
Business
Surprise, AZ
Jul 23, 2010

Westin Boston Waterfront

Overall, I thought the hotel was too over priced given the small rooms, lacks of personal (what hotel doesn't offer a hairdryer in the room!!!) and travel conveniences, such as no shuttle to airport, costing us an additional $20. And, no shuttle before 5:00 pm. Not a child friendly hotel, this is basically a place for business, nothing else. I ws very disappointed and should have stayed closer to the city, this is a good 2-3 mile walk to Fanueil Hall.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

5
5.01.0
Anonymous
Business
King City, CA
Jul 12, 2010

Business meeting in Boston

It was excellent, with friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

4
5.01.0
Anonymous
Business
Honolulu, HI
Jul 1, 2010

Great business location

Convenient to World Trade Center and Convention Center

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

4
5.01.0
Anonymous
Business
Northport, AL
Jun 15, 2010

Westin Boston Waterfront

Overall good experience. Would have like to have had complementary wireless internet service and conceriege wasn't very helpful. But very close to subway and room was clean and spacious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

3
5.01.0
rslackde
Business
wilmington, delaware
Jun 14, 2010

The Westin Boston Waterfront is isolated

Nice motel - wasn't worth the price since it is in the middle of no where. Would be great if there was something at the convention center

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The local tour services serviced the hotel which was a really good thing.

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

4
5.01.0
the ever hopeful traveller
Business
U.K.
Jun 13, 2010

Not for everyone

Make no mistake, this is a great hotel with friendly and helpful staff. Style, cleanliness and decor are as good as it gets for a hotel in it's price range, and although across the river from the downtown area it's only a 20 minute stroll. But there was one drawback as far as I was concerned: being next door to an exhibition and conference centre and having its own meeting rooms it's aimed at corporate guests with a company to pick up the bill, and their lies the problem. In-hotel dining is expensive and prohibitive for families, and on the Saturday evening when I decided to use the dining room before an early departure the next morning, it was closed, as was the Starbucks located in the lobby, and so was the hotel shop that has a few overpriced nibbles. So when the working week is done, if you're there on a family holiday you don't seem to matter to the hotel. True, there is a pub-style venue adjoining, but you will have to block out the high volume music if you want to attempt a conversation. There was also a limited room service delivering food to your room, but with added service charge, a compulsory graturity and the usual taxes, a basic ten inch pizza for one with no frills cost nearly $25 dollars by the time it reached my door! So regrettably, it's not really a family-friendly place to stay, which is such a shame. With a little thought and care it could be so much better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Not Applicable

Always try to eat out and not rely on the hotel, and have some essentials in your room that will keep the family happy. A useful tip anywhere, but an essential survival tip here!

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

5
5.01.0
Anonymous
Business
Alabama
Jun 7, 2010

Great Stay in Boston

It is always great to stay at Westin. If I had it to do over again I might have stayed at the Westin at Copley Place for convienence. It is right in the heart of downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Boston Waterfront

Reviewer score

5
5.01.0
Anonymous
Business
Groton, CT
Jun 6, 2010

Best of the best in the area

The most wonderful and cheerful staff I have ever experienced. I have never felt as well rested after a nights sleep. The best hotel experience that I have ever stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

The staff will call a cab outside for you and the oldest bars in America, where our founding fathers planned the revolution, is a ~$10 cab ride away.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top