The hotel looked amazing from the outside, the staff was wonderful. They were very friendly and helpful answering all of our questions. I only have 2 complaints, the big one is that the hotel is currently under construction and there were no
amenities available. That put a big damper on our stay and hearing construction in the lobby was not what we expected. Perhaps they could let guests know ahead of time. The second complaint is minor but they charge for wi-fi $12.50 for 24 hours. Maybe it should have been free especially during construction. I think its going to look amazing when complete though and it did not ruin our trip :)
Enthusiastically booked hotel in downtown in Boston,but we're very disappointed .in the 9 th floor were we stay from others room after midnight young drinking people made such a lot noise,hanging over doors,we called security non one made some
effort to stop that.
This was rated as 4 star hotel. It was in a great location, close to a lot of cool places but the building itself was so old and room was pretty dirty..not what I would expect at a 4 star hotel..the bathroom was really really old. bad drainage in
the shower and the sink was difficult to use when washing my face because my head was so close to the counter had that sticks out above the sink. the heater was too loud and i had a stain in my bed sheet.