$149 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

The Boston Park Plaza Hotel

4 stars
View map of 50 Park Plaza at Arlington Street, Boston, MA 02116

Hotel Overview

Ratings and reviews for The Boston Park Plaza Hotel

Overall score

3.7 / 5
5.01.0
835 out of 835
Amenities:
3.5
Cleanliness:
4
Hotel staff:
3.9
Comfort:
3.7
Location:
4.6
Value:
3.7

80% would recommend to a friend.

Sort by:
Review of The Boston Park Plaza Hotel

Reviewer score

4
5.01.0
nm123
Business
Raleigh NC
Dec 23, 2013

Good Option for Downtown Boston

The price was amazing for downtown Boston. It is right in prime location close to both green and red train lines. The staff was friendly. I was impressed by the size of gym. The rooms were smaller, but I expected it given it was under $100 in downtown. Also it can be noisy, as walls seem thinner than hotels in general.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

3
5.01.0
Unhappy reviewer
Business
Wellesley
Dec 23, 2013

Convenient location

Chose hotel primarily for location; room clean; bed and pillows comfortable, but heat too high and not adjustable; very thin walls and noisy neighbors but staff handled problem very quickly when called after midnight. A standard "convention" hotel acceptable for the one night we stayed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

2
5.01.0
Bluub22
Business
Texas
Dec 22, 2013

Stay for a night

Didn't appreciate the fact that a night there costs $150 and the breakfast wasn't even included.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

3
5.01.0
Trrrravvveeelll
Business
Boston
Dec 22, 2013

You get what you paid for

I would say the best thing about this hotel is the location. Arlington T station is a block away, and you don't even need public transportation to go shopping on Newbury ST/ Copley Place Mall. However, you get what you paid for the room. Bed was so-so, but the TINY bathroom has the smallest shower. Overall, I would say it's okay to stay for like a day or two.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Close to Newbury ST

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

2
5.01.0
lzee
Business
San Diego, CA, USA
Dec 21, 2013

Lost our bags

Unfortunately, we only had one night in Boston and that night was ruined when the bellhop forgot to pull one bag out of three from the trunk of the taxi. The staff poorly helped find the bag and it took 4 hours to locate the bag and have it returned to us. The staff gave us a 50% discount which was appropriate but our trip to Boston was still ruined. Would never stay at the hotel again. : /

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

3
5.01.0
Travelling Tina
Business
Oxford, UK
Dec 21, 2013

Great downtown hotel

Flew in/flew out 12 hours later, so didn't have a chance to really take advantage of all the hotel had to offer....but it was good value for a short stay! Room was very small (TV was almost bigger Han the bed!) so not ideal for a longer stay or two people.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Fig's on Charles Street for designer pizzas and pastas.

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

2
5.01.0
Chris Mc.
Business
Osterville, MA
Dec 20, 2013

Perfect Location with Mediocre Everything Else

I have stayed here many times, and have had no complaints. However, this time was horrible. About 3:00 AM, two "ladies" came through the hall after drinking. They where loud, cursing, screaming etc. This went on for at least 15 minutes and started again around 5 AM. This was not the fault of the hotel, but when I explained the situation and asked for a late check-out, I was graciously given 30 minutes. Also, the wi-fi policy is behind the times. While it is free in the lobby, it is not in the rooms. This leads to people lounging in the lobby on laptops and tablets, sometimes in pajamas. This hotel is beautiful and a masterpiece, but walking in to a lobby full of people lounging around as if at home brings the class level down considerably. Why not offer free internet in the rooms and then people could stay there? The policies and staff need some refinement if The Park Plaza is to remain a grand hotel, otherwise the golden days are over.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

2
5.01.0
BU parent from PA
Business
Reading. PA
Dec 19, 2013

Disappointing

The bathroom was not clean. Had to pay extra for wifi, also no complimentary breakfast or even coffee. Parking was an additional 48 dollars per day!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Long walk from hotel

The Friendly Toast! Quaint atmosphere. Delicious breakfast!

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

4
5.01.0
RLS8
Business
Boston
Dec 17, 2013

great location

The location of this hotel is fantastic. Near the public garden, Boston Common, Newberry St galleries and Boylston St. It has some charm to it. The room was a bit cramped. (the tv was to the side of the bed rather than at the foot) Wifi is free in the lobby but they charge for it to be in the room. I don't like fees like that. Overall this hotel can be a tremendous value, but one has to keep an eye on the price which is quite the moving target.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Close to lots of great restaurants - even some fancier hotel restaurants.

Was this review helpful to you?
Thank you for your feedback!
Review of The Boston Park Plaza Hotel

Reviewer score

5
5.01.0
North traveler
Business
New hampshire
Dec 16, 2013

Perfect location

Perfect location right in the heart of it all and close enough to walk to other areas of interest.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top