The Back Bay Hotel

have stayed in several hotels in this area and in terms of price, location and service this is a great deal. the staff from front desk to room service and valet were excellent - helpful, attentive and prompt. room was quiet, clean and large enough for two. the restaurant has good, fresh, healthy fare. restaurants arent posh but nice and comfy for a good meal. Valet is $42/day with in/out privileges. there are a number of self park garages in the one block radius as well. cab stand adjacent to hotel and the T station is around the corner on Columbus. The hotel is a short walk to the commons, Newbury st and sights. all in all a hotel to come back to for sure.

Very comfortable and private rooms. Spacious and clean. The staff is nice too. The chair in my room was broken when I came in. I called the reception, and it was taken care of within minutes. Centrally located, I just walked to most of the places in downtown. Definitely will stay there if I go to Boston again.

Back Bay Hotel was a great experience.....staff was accomodating and friendly. The room was a great size and very clean. Wpould have been nive to have a place to put toiletries in the bathroom but not a huge deal. Ate at the restaurant and bar and food was very good.....would stay again for sure

My 2 friends and I went for a six night stay over thanksgiving as we visit a different US city every year to do our Christmas shopping. We booked flight and hotel together through an online travel agency and got a great deal. When we arrived at the hotel it was to find that there records showed our arrival date as the week before. I was horrified but the reception staff sorted it all out and told us not to worry and checked us in to a room. The room was lovely and spacious with 2 double beds. There was plenty of storage for our cases and a large bathroom. Very clean. Free wifi. The location of the hotel was brilliant. Central to everything you could want to do in Boston, shops, restaurants and transport links. The reception and concierge staff were lovely and helped with booking trips and giving tips on where to go and what to do and always with a smile. I would definitely stay again and recommend this hotel to others. If I had to be picky and choose one negative point it would be that all rooms should have tea and coffee making facilities not just the upgraded ones, although this was a minor point as you can get morning coffee in the lobby from 6am. Loved the hotel and its friendly staff :-))

love the free wi-fi and refrigerator. great location to take trains or walk for shopping, sight seeing. very friendly staff... no snobs here. willing to help and not put off in the least. plush bed, very comfortable. quiet to sleep. wish the room was larger... desk crammed in. no place to sit exept the bed. small dressing area but large bathroom. Had a lot of itinerary with family so not in room much.

This is a perfect hotel and I spend four days there. That's was nice for my trip and its close to the subway station.

Rooms were clean and well-appointed in this historic building that formerly housed the Boston Police Headquarters. Easy walk to Copley Square and Boston Common. Staff was friendly and responsive. Would stay again!

This hotel is only a couple of blocks from Copley square, and near the convention center and good restaurants. Far cheaper than the Fairmont and Westin, and the rooms are perfectly adequate.

My boyfriend and I stayed the weekend to celebrate my birthday. The location was excellent. We were walking distance to great restaurants, Boston Common, Copley Square, etc. We were able to check in early with no hassle. The room was clean and the hotel gave two complimentary bottled waters a day. Bed was comfortable with great, soft sheets. Room had central AC with heater for the cold nights. Heated towel bar in the bathroom was a plus. Bar downstairs was very nice as well. Overall we had an excellent experience and we would definitely go back.