$419 Avg/night
Rate and special offer based on Check-in: Oct 3, 2014 Check-out: Oct 4, 2014

Marriott's Custom House

3 stars
3 McKinley Square, THREE MCKINLEY PLACE, Boston, MA 02109
Hotel Overview
Reviewer score
4.4
out of 5
18 reviews
A beautiful place to stay in Boston!

What a gorgeous hotel to stay at in Boston and near the waterfront and the government center. The... See full review

  • Former Alaskan Mom
  • Oct 10, 2013
Interesting Historic Building

The hotel is in a perfect location. Once you arrive, just give your keys to the valet and walk... See full review

  • Pete Skap
  • Mar 3, 2014
Luxury accommodation with spectacular views over Boston Harbor
For a unique holiday experience Marriott's Custom House is second to none. The hotel is housed in the tower of the 25-story Custom House, an iconic building in American history. As well as breathtaking views of Boston Harbor and surrounding streets, guests have access to the comfort and elegance of suite accommodation. Breakfast and cocktails are served in the Counting Room Lounge, and adventurous visitors head for the 26th floor observation deck. There is also a fully-equipped fitness center and choice amenities of a first-class hotel.
3 Reasons To Stay:
  • One-bedroom suites with kitchenette offer a home-like experience
  • Ideal location for near downtown Boston's attractions, shops and restaurants
  • 26th floor open-air observation deck
Marriott's Custom House Rooms
Accommodation at Marriott's Custom House include fully air-conditioned one-bedroom suites with a kitchenette and dining table. Having a separate living and dining area gives the suites a home-like atmosphere. A queen-size sofa bed in the living area is ideal for families. The bedroom features a king-size bed. Entertainment is provided by two 27-inch flat-screen televisions, DVD player, cable channels, CD player, free high-speed Internet access, movies and video games for rent. The kitchenette provides a microwave, refrigerator, cutlery and crockery. Other amenities include safe, coffee-maker, iron and ironing board and hair-dryer. Marriott's Custom House is smoke-free and well serviced with a cash machine and free Wi-Fi in public areas. 
Things To Do:
  • Faneuil Hall Marketplace (0.2 mi/0.3 km)
  • New England Aquarium (0.5 mi/0.8 km)
  • Boston Common (0.8 mi/1.2 km)
  • North End (0.8 mi/1.3 km)
  • TD Banknorth Garden (1.1 mi/1.7 km)
  • Beacon Hill (1.2 mi/6 km)
  • Museum of Science (1.7 mi/2.7 km)

Hotel Map

42.359 -71.0532
Nearby airports
Boston Logan International Airport, (BOS), 4.00, MI, NW;
Area description
City Center, Location Type: City

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Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Fitness center or spa
Fitness Center
Exercise gym
Children's activities
Game room
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Car rental desk
Barber shop
Barber/Beauty shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
DVD player
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Iron
Ironing board
Wet bar

Nearby points of interest

  • Boston National Historical Park: 0.2 mi
  • Faneuil Hall: 0.2 mi
  • Site of the Boston Massacre: 0.2 mi
  • New England Holocaust Memorial: 0.3 mi
  • The Paul Revere House: 0.3 mi
  • Old North Church: 0.5 mi
  • Boston Children's Museum: 0.5 mi
  • African Meeting House: 0.6 mi
  • TD Garden: 0.6 mi
  • Beacon Hill: 0.7 mi
  • Boston Chinatown: 0.7 mi
  • TD Banknorth Garden: 0.7 mi
  • Boston Common: 0.7 mi
  • Louisburg Square: 0.8 mi
  • Convention and Exhibition Center: 1 mi
  • Boston National Historical Park: 0.2 mi
  • Faneuil Hall: 0.2 mi
  • Site of the Boston Massacre: 0.2 mi
  • New England Holocaust Memorial: 0.3 mi
  • The Paul Revere House: 0.3 mi
  • Old North Church: 0.5 mi
  • Boston Children's Museum: 0.5 mi
  • African Meeting House: 0.6 mi
  • TD Garden: 0.6 mi
  • Beacon Hill: 0.7 mi
  • Boston Chinatown: 0.7 mi
  • TD Banknorth Garden: 0.7 mi
  • Boston Common: 0.7 mi
  • Louisburg Square: 0.8 mi
  • Convention and Exhibition Center: 1 mi
  • USS Constitution Museum: 1 mi
  • Charlestown Navy Yard: 1.2 mi
  • Copley Square: 1.2 mi
  • Bunker Hill Monument: 1.3 mi
  • Trinity Church: 1.3 mi
  • Cruiseport Boston: 1.4 mi
  • Boston Public Library: 1.4 mi
  • Skywalk Observatory: 1.7 mi
  • Berklee College of Music: 2 mi
  • Symphony Hall: 2 mi
  • Matthews Arena: 2 mi
  • Fenway Park: 2.4 mi
  • Museum of Fine Arts: 2.5 mi
  • Castle Island: 2.6 mi
  • John F. Kennedy Presidential Library and Museum: 3.1 mi
  • Agganis Arena: 3.4 mi
  • Arnold Arboretum: 5.5 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (18)

Ratings and reviews for Marriott's Custom House

Overall score

4.4 / 5
5.01.0
18 out of 18
Amenities:
4.1
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.4
Location:
4.9
Value:
4.1

100% would recommend to a friend.

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Review of Marriott's Custom House

Reviewer score

4
5.01.0
Pete Skap
Portland, Maine
Mar 3, 2014

Interesting Historic Building

The hotel is in a perfect location. Once you arrive, just give your keys to the valet and walk everywhere. We had an interesting room with ceilings that were at least 25 feet tall. The room was very quiet and the bed was comfortable. the view from the observation deck was spectacular.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Dinner in the North End is a must.

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Review of Marriott's Custom House

Reviewer score

4
5.01.0
Wales
Business
Upstate New York
Jan 13, 2014

Great Location

Historic building near everything. Great room that was really a suite. As close to the Harbor as you can get.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Marriott's Custom House

Reviewer score

4
5.01.0
Irenelovekitty
Boston
Jan 3, 2014

Romantic and perfect

I spent the first night of new year in this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
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Review of Marriott's Custom House

Reviewer score

5
5.01.0
Former Alaskan Mom
Madison, WI
Oct 10, 2013

A beautiful place to stay in Boston!

What a gorgeous hotel to stay at in Boston and near the waterfront and the government center. The location was perfect for our family to walk to the activities and restaurants. The suite is lovely. Very comfortable and elegant. We watched a movie by ourselves in the movie theatre in the hotel. You just request the room for when you want it and you have your own private movie experience. There are a number of activities available at the hotel throughout the day that are free to the guests. Check out their daily schedule! How wonderful to stay in a historic building such as this!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Legal Seafoods is just at the long wharf dock area and a quick walk. Great food!

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Review of Marriott's Custom House

Reviewer score

3
5.01.0
KMP05
Boston, MA
Jul 1, 2013

Perfect Location

The hotel was in a perfect spot, and the staff were incredible. However our room itself needed some work. It was an odd layout and the room was very hot and was in desperate need of a ceiling fan or two. My husband and I ended up sleeping on the couch bed so that we could stay cooler. (The real bed was upstairs where the temperature was about 20 degrees hotter).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Dining tip: Short walk from hotel

Try Jicamos in the North End for an amazing Italian meal. Follow it up with Mike's Pastry which is down the street for a cannoli!

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Review of Marriott's Custom House

Reviewer score

4
5.01.0
JMCR
Norwood MA
Feb 4, 2013

We love Boston

The staff is warm, friendly and very helpful. It's a great location to walk around and see the sites of Boston. Even in winter there's lots to do. The staff at the Custom House made us feel like they could not do enough for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The Union Oyster House is delightfully charming and the food is quality New England fare.

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Review of Marriott's Custom House

Reviewer score

5
5.01.0
2moro
Washburn, ME, USA
Apr 22, 2012

Great stay

So glad we decided to stay here! Wonderful and comfortable suite. Location doesn't get any better. Would stay here again in a heartbeat!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

So many great restaurants to choose from in the North End which is a short walk away.

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Review of Marriott's Custom House

Reviewer score

4
5.01.0
Sunny2day
Connecticut
Jan 16, 2012

Our room was freezing.....

We had a room on the 2nd floor facing the Black Rose Bar in Quincy Market. The location was great but there was a cold breeze coming in from the massive windows in the room. Our entire family woke up at 3am looking for additional blankets and sweatshirts to put on. The heat was cranked up as high as it went but it was just too cold. I let the front desk know and they refunded the valet parking charge since we had such a miserable night. I was okay with that and I would stay at the hotel again since it is beautiful, but I would ask for a higher room and/or one where the heat was working.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
5
Value:
2
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Review of Marriott's Custom House

Reviewer score

4
5.01.0
Anonymous
Albany,NY
Oct 31, 2010

Heart of Boston

Very nice historical building in the center of boston, with just a short walk to many fine dining restraunts, and the best irish pubs Boston has to offer. Because it's in the center of town and surrounded by bars and pubs, it gets very loud at night. I would recommend a higher level suit, we were on the 2nd floor with our room over looking the black rose pub, which was pretty loud til about 2 - 3 in the am.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

around the corner from Quincy market, and New England Aquarium

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Review of Marriott's Custom House

Reviewer score

5
5.01.0
Anonymous
San Antonio,Texas
Oct 25, 2010

One of a Kind!

You've got to see it to believe it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

American history

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