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Hotel Overview
Very nice staff
A couple of toenails were on the floor the entire time, and they weren't mine.
See full review
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Sparky Anderson
- Apr 22, 2012
Wonderful place to stay, especially for the Boston Marathon!
This hotel really went out of their way to ensure that the runners of the Boston Marathon and their...
See full review
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happyrunner
- Apr 21, 2012
Classic top-rated, green-certified, boutique hotel in the Back Bay
The Lenox Hotel comprises old world charm in a boutique hotel setting. Rated one of the top 5 green luxury hotels in the U.S. by U.S. News & World Report, the Lenox boasts an entire floor of PURE-Allergy friendly guestrooms and complimentary hybrid car service. Many of the rooms possess incredible views of downtown Boston and in-room fireplaces, perfect for chilly winter nights. The hotel's Copley Square location offers out-the-door access to top attractions as well as on-site dining at organic-friendly City Table.Lenox Hotel Rooms
- Superior Double Double
- Our lovely Superior rooms with two full-sized double beds are well appointed for business and leisure travelers alike. Many of these rooms boast breathtaking city views of Boston's historic Back Bay. Each accommodation features a dedicated work area with full writing desks, Herman Miller Aeron ergonomic chairs, complimentary wireless internet, Bose digital AM/FM clock radios with MP3 docking stations and flat screen televisions. Our guests will enjoy pillow top mattresses with luxurious bedding, a full marble bathroom with Aveda bath amenities, plush terry bathrobes and nightly turndown service. Every feature is thoughtfully placed to make the experience at the Lenox a memorable and comfortable one.
- Superior King
- These beautifully appointed rooms boast breathtaking city views of Boston's historic Back Bay. Each accommodation features a dedicated work area with full writing desks, Herman Miller Aeron ergonomic chairs, complimentary wireless internet, Bose digital AM/FM clock radios with MP3 docking stations and flat screen televisions. Our guests will enjoy pillow top mattresses with luxurious bedding, a full marble bathroom with Aveda bath amenities, plush terry bathrobes and nightly turndown service. Every feature is thoughtfully placed to make the experience at the Lenox a memorable and comfortable one.
- Junior Suite King
- Our spacious Junior Suites offer a king-sized bed, comfortable living area with sofa seating. Many of these rooms boast breathtaking city views of Boston's historic Back Bay. Each accommodation features a dedicated work area with full writing desks, Herman Miller Aeron ergonomic chairs, complimentary wireless internet, Bose digital AM/FM clock radios with MP3 docking stations and flat screen televisions. Our guests will enjoy pillow top mattresses with luxurious bedding, a full marble bathroom with Aveda bath amenities, plush terry bathrobes and nightly turndown service. Every feature is thoughtfully placed to make the experience at the Lenox a memorable and comfortable one.
- Junior Suite Double Double
- Our elegantly appointed spacious corner rooms with two full-sized double beds are well appointed for business and leisure travelers alike. Many of these rooms boast breathtaking city views of Boston's historic Back Bay. Each accommodation features a dedicated work area with full writing desks, Herman Miller Aeron ergonomic chairs, complimentary wireless internet, Bose digital AM/FM clock radios with MP3 docking stations and flat screen televisions. Our guests will enjoy pillow top mattresses with luxurious bedding, a full marble bathroom with Aveda bath amenities, plush terry bathrobes and nightly turndown service. Every feature is thoughtfully placed to make the experience at the Lenox a memorable and comfortable one.
- Classic
- Our warm Classic rooms are well appointed for business and leisure travelers alike. Many of these rooms boast breathtaking city views of Boston's historic Back Bay. Each accommodation features a dedicated work area with full writing desks, Herman Miller Aeron ergonomic chairs, complimentary wireless internet, Bose digital AM/FM clock radios with MP3 docking stations and flat screen televisions. Our guests will enjoy pillow top mattresses with luxurious bedding, a marble bathroom with Aveda bath amenities, plush terry bathrobes and nightly turndown service. Every feature is thoughtfully placed to make the experience at the Lenox a memorable and comfortable one.
Hotel Map
- Area served
- Back Bay Boston
- Nearby airports
- Boston Logan International Airport
- Area description
- Located off Copley Square on the corner of Boylston and Exeter streets, The Lenox is ideally situated in the heart of Boston.
Amenities
- 24 Hour Room Service
- Bar/Lounge
- Business center
- Concierge
- Conference Facilities
- Elevators
- Fitness center
- Fitness center or spa
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Pets allowed
- Restaurant
- Room Service
- Safe Deposit Box
- Smoke-free policy
- Wireless Internet
Meeting facilities
- Meeting Info
- Whether it's a meeting for 10 or 300, The Lenox can accommodate in style. Its six function rooms, most with natural light and most located conveniently on the second floor, each has a unique style and appeal...and all evoke a sense of warmth and intimacy.
Dining
- City Table
- Executive Chef Dennis Wilson creates contemporary American cuisine with a casual approach and an emphasis on fresh and organic ingredients. Serving breakfast and dinner daily, City-Table features a private dining area resting beneath a gold leaf ceiling which is available for parties, business meetings, events, and private dining for up to 32 guests.
- City -Bar
- An intimate hotel bar and gathering spot that offers a variety of beverages including classic and one-of-a-kind martinis, single malts, ports, and liqueurs, as well as a selection of Infusions Diabolique. With a truly sophisticated atmosphere, City-Bar is an ideal place for pre-dinner or after work cocktails, with a selection of small plates inspired by City-Table's menu.
- Solas
- Solas means comfort in Gaelic and comfort is exactly what you will find along with a lot of Irish "good fun". Solas, a Boston pub with an Irish soul shows it's Irish influences in the architectural styles and the furnishings.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (164)
Ratings and reviews for Lenox Hotel
- All travelers (164) 4.7 / 5
- Business (32) 4.6 / 5
- Couples (79) 4.7 / 5
- Families (25) 4.8 / 5
- Friends (13) 4.9 / 5
- Singles (3) 4.7 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.9
- Hotel staff:
- 4.9
- Room comfort:
- 4.6
- Location:
- 4.9
- Value:
- 4.4
98%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
dpt bu
bu grad 2012
can not beat location..staff the tops..easy drive in and out..the T just a block away to all parts of city just stops away.lovely street avctivity
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Sparky Anderson
Very nice staff
A couple of toenails were on the floor the entire time, and they weren't mine.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Sightseeing tip:
Short walk from hotel
Walking distance to Fenway, Hines CC, Starbucks and many restaurants.
Reviewer score
Would recommend
happyrunner
Wonderful place to stay, especially for the Boston Marathon!
This hotel really went out of their way to ensure that the runners of the Boston Marathon and their families were comfortable and welcome. There was a special "runner" treat bag awaiting us when we arrived in our room, the staff offered "congratulations" when they saw I was going to run the race (rather than "good luck" -- love it!!), and when I returned after the race everyone in the lobby applauded. Even better: after the marathon, the hotel served as a the perfect departure point for exploring so much of Boston on foot. I really could not have been more happy with this hotel -- it was worth every penny to stay here.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Soundwave
Enjoyable stay in Boston
Room (2 queen beds) was very spacious and comfortable. Really liked the traditional feel of the hotel and the great location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Business and Fun
Excellent service above and beyond
While comfortable, clean rooms, a location central to unique business and tourist areas of Boston, with the amenities you would expect from such a luxury hotel at a reasonable cost would bring me to stay at the Lenox again, the key ingrediet was the staff. My stay was during a massive blackout in the back bay area due to circumstances out of the hotel's control which caused my nearby conference to be cancelled. The staff was wonderful. They provided information as they received it, food and beverages since the community was completely shut down, brought in a generator as quickly as they could get one, and continued to be warm, welcoming, and entirely helpful. I was also sick during my stay and one of the staff offered to walk to CVS and get me some medicine. It was over a mile to the nearest one open with power!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Hpt0013
Awesome Location
the location of the Lenox is amazing. A mile from Fenway, about a mile and half from the North End, and so many things to do right outside the door.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Reviewer 10022
Clean, nice, great staff, great location
I didn't see a gym or other facilities in the hotel, so I can't comment. The bar/restaurant in the hotel is great. The staff was so friendly and helpful. The location is right downtown. The walls are a little thin so you can hear people in the hallway, but everything was so clean, nicely decorated, and convenient, it was the perfect stay. I only gave it 4 out of 5 for amenities because I don't think they have a pool. Also, the rooms are expensive. This is not a family place.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
rachelzoey
One of the Best!
The main thing that makes the Lenox a superior hotel is the people who work there. From the people at the door, to the concierge, to the wait staff and housekeepers, everyone is pleasant, accommodating and helpful. I can't say enough good things about them. The hotel itself is lovely and in very good condition considering its age. It's very centrally located, within walking distance of many restaurants and other attractions. The Copley MBTA station is an easy walk and there is a taxi stand on the Boylston Street side of the hotel. The beds are extremely comfortable, and there is good wi-fi access. Additionally, this is a green hotel that attempts to be completely sustainable - a laudable goal. I will stay at the Lenox any time I'm in Boston.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
NickyZhang
Good!
It's fantastic!! Facility is wonderful! Staff arefriendly!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
hilltopfwb
Excellent Location and Staff
As soon as we arrived at the hotel we were greeted by Kelly and she was awesome! She acclimated us to the area and what to do. The staff continued the same level of service throughout the trip. Location was perfect and convenient. My only negative was that the bed was so-so. I will definitely stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
