Excellent service and beautiful room. Received flowers from staff when I told them we had to leave a day early because my mother passed away. Great location. Would stay at any Intercontinental again and again.
This hotel was wonderful! The staff couldn't be more pleasant or accommodating; the room was spacious, spotless and had all the amenities; the restaurant Miel (never got to sample to Sushi Restaurant, much to our dismay# was outstanding; the
location is literally 1 block from South Station and coming in by train from NYC made this ideal! It is also located right on the waterfront, so we were able to go for a nice walk along the water after dinner. We will definitely stay here again #and again, and again!)
Very nice hotel but not helpful to business traveler
Hotel charges a high service for having a package delivered. Also charges ridiculously high per page charge for printing. Business center only open until 11. The rooms are great but the business amenities are terrible.
The staff was very pleasant but my request for a room with a view of the water was ignored even though I'm a Priority Club member; instead, I got a view of an ugly rooftop to look at for three nights. I highly compliment the person or persons who
cleaned our room on Friday, November 23. We left it a mess and came back to find it sparkling. We paid $40.00 a day for hotel parking for the convenience of valet service instead of using the cheaper public parking right next door. Still, to retrieve our car, no one drove it to the front entrance; we had to go down to the garage and wait for someone to find our car and drive it to the office. Next time, we'll just use public parking. Swimming pool was a disappointment. The food, drinks, and service at Miel and Rumba were pricey but excellent. Overall, the hotel was fine but not what one usually gets for five stars, more like four stars.