Hotel details

Great place, inconsiderate loud guests

Nana Montana Dec 6, 2009

Would recommend to a friend!

The hotel was great until about 2 AM when my nerves were shot due to one bachelorette party and one party for a 21 year old ... dude, both occurring on our floor (12th). . . much door slamming and pounding on doors between 2 AM and 4:30 AM as kids moved from room to room. . . draining. My husband snored through it, but I couldn't get my head far enough under the feather pillows. Security! what security?

Greeat getaway experience

Barry and Deb Dec 6, 2009

Would recommend to a friend!

Was a bit difficult to find but once there the experience was very good. The area around the hotel is experiencing ... construction do that created a visual process that the area was not well kept but the hotel itself was outstanding in quality of service and cleanliness.

Perfect place for a romantic getaway.

B Nov 17, 2009

Would recommend to a friend!

We went there for our anniversary. The hotel room was a great size and very spotless. Had nothing to complain about. Staff ... was very friendly. Easy check in and check out. Would definitely stay at the Hyatt Regency again.

Very Flexible

Jimmy Nov 8, 2009

Would recommend to a friend!

The hotel staff was very friendly and flexible with our check in time and also extended our check out time without a fee. I ... would definitely stay here again.

Boston Trip

Red Sox Fan Oct 28, 2009

Would recommend to a friend!

We went to 2 Red Sox games. We didn't have the best weather, but we had a good time. There was a fee to use a refrigerator ... which was ridiculous.

twosome travelers

Retired teacher Oct 26, 2009

Would recommend to a friend!

We mostly saw the historic part of Boston which is a 15-20 minute walk from the hotel. We walked just about everywhere to ... see these places. We saw the Real Norm at Cheers! That was exciting.

Not Impressed

SNP995 Oct 19, 2009

My boyfriend and I took a trip earlier this year and paid half as much as we did here, but had a much better experience. We ... arrived at the hotel at 2:30 pm and were informed 1 of the 2 rooms we requested were not available because they had a full house the night before and were not able to get the room ready in time for us. And, they were not able to give us adjacent rooms as we requested...we didn't even have rooms on the same floor. Upon entering our room, I noticed a dead bug on the floor under the bathroom sink. Surprisingly, the bug was still there at the end of our 8 day stay, just pushed further back toward the wall. I commend the hotels efforts to become more green and limit refilling the linens on a daily basis, but they took the dirty linens and did not replace them. We ran out of toilet paper twice during our stay and had no spare rolls in the room. There is no ventilation in the bathroom as well. Their so-called "spa" is two rooms dedicated to massage in their fitness center and their massage therapists are not even Hyatt therapist, it is a 3rd party company they contract to do massage. The mini-bar is outrageous and unfortunately, being in the financial district, most places are closed on the weekends and require you to leave the area to find a good places to eat. Avenue One has good food and is somewhat reasonable but would not be realistic to eat at everyday. When making plans to leave, we asked the Concierge to assist us in reserving a taxi van for our trip back to the airport. We were informed that this could not happen, but we would be able to get a taxi outside the front doors upon our departure or could take the T. Good thing we were not depending on a taxi because leaving the hotel at 6 am on a Sunday morning...there are no taxis. O.k. maybe there was one, but that was for the seven people who were waiting. And even with that, the cab driver refused people with large luggage bags because he said he didn't have room. So we took the T. Which I would suggest to anyone else who plans on leaving the hotel on the weekend. It was only 2 bucks per person. Needless to say, I would not consider this hotel luxurious like their website likes to brag that it is, [...]

Very popular with business travelers.

nic Oct 18, 2009

Would recommend to a friend!

Only stayed two nights, but had a nice time. Staff was friendly. Didn't like the "Boycott Hyatt" trailer set up right outside ... the hotel.

Great Price for the Location

weekend traveler Oct 14, 2009

Would recommend to a friend!

Great! The staff is really friendly, the rooms are clean and cozy. The location is awesome. ...

Centrally located

Jim's Boston reunion Oct 4, 2009

Would recommend to a friend!

The room was typical of a higher end hotel. The bed had an exceptional mattress topper, very cozy. Most notable was the ... location. I was able to walk all over downtown Boston, and also very close to an MTA (subway) stop. It was a little annoying always taking an elevator to the lobby and then another to the rooms. But on the other hand it added to the sense of security. Concierge attendants were very knowledgeable and informative. I didn't eat there so can't comment on that.

Great location, service a bit forgetful

B-ball Mom Oct 3, 2009

Great location for major sites, restaurants and transportation. Had issue with room cooling system - - which 2 engineer ... visits could not fix resulting in hot room or window open with lots of noise - - no one seemed to care

Great location, awesome bed

Ricaje Sep 30, 2009

Would recommend to a friend!

Stayed here for our first trip to Boston. Only a couple of blocks from several T line stations which made getting around ... Boston very easy without rental car. Also just a few blocks from Boston Common (the park) Good neighborhood, felt very safe walking around at night (well lit) Staff was all very nice and helpful. And the bed there was the most comfortable bed I've ever slept in. Both my boyfriend and I agreed. Continental breakfast or an airport shuttle are the only things that could improve this place.

Nice hotel. Fantastic location!

Amy Sep 14, 2009

Would recommend to a friend!

Very nice hotel. Clean and quiet. Best of all' it's centrally located to everything. I saw Boston on foot and didn't need ... a vehicle until it came time to fly home. Two complaints: 1. The lack of shuttle service to and from the airport. I have stayed at much less expensive hotels in the past that have offered shuttle service and am disappointed that the Hyatt did not. However, they were excellent at arranging car service for me. 2. The fee for wifi. Again, having stayed at less expensive hotels and having this ammenity for free, makes it increasingly more difficult to pay for this at the Hyatt in a $200+ room. Fortunately, there is so much to do in Boston that I didn't even miss it and I had my iphone for any quick internet searches I needed.

Chowda Head

Mike Sep 11, 2009

Would recommend to a friend!

Hyatt Financial District is a great location, blocks away from Boston Common, a beautiful park and walking distance to all of ... the attractions and historic sites.

Great Trip

Trey Sep 10, 2009

Would recommend to a friend!

got there 3 hrs early to just check bags but they allowed to go ahead and check into room good base hotel for touring very ... convenient for hopping on and off the 'T'

top 3 trip

Markus Sep 6, 2009

Would recommend to a friend!

Good view. They didn't get the 2 double beds correct, but they gave us 3 breakfast buffets. Would go back. ...

Good location, but take a good map.

kar Sep 1, 2009

Would recommend to a friend!

I found this hotel to be a bit much for someone who is only there to sleep, however it is in a wonderful location to get to ... all points in Boston by the T. If you are walking, a good map may be in order. This hotel is located in the downtown financial district and the streets do not follow any logical layout. The room that I was assigned was on a lower (6th) floor so there wasn't much of a view and the 6th floor is also the gym/pool floor so there was a lot of noisy foot traffic while heading to the elevators. One nice feature that can sometimes be lacking in a high rise hotel, was the fact that the windows can be opened in the room. It was a nice cool weekend and it was nice to get a fresh breeze into the room.

Hyatt Hotel in Boston

Lynn Aug 23, 2009

Would recommend to a friend!

The hotel was nice. The room and bathroom were slightly small, but it was very close to all of the areas of Boston we wanted ... to visit and was safe.

Good Location

Wander Aug 18, 2009

Would recommend to a friend!

Hotel staff was very accomidating ...

Bad Experience at the Hyatt Boston

Nell Aug 14, 2009

I was expecting a lot more from this hotel since it was a part of the Hyatt chain. I found staff (besides the doormen, who ... were always polite) to be very rude and unhelful. Our room was fine and pretty spacious. However I was traveling with two other people and we only had two double beds. When I requested a roll out bed, the hotel informed me that they could not put an extra bed in the room as it was a fire violation in Boston. They were very abrupt and unapologetic about it. Nowhere on their website does the hotel state this information. And they did not try to compensate for the lack of it in any way. We found the beds to be uncomfortable and the pillows old and capable of giving neck cramps. The bathroom was nice and very spacious but the hotel's water pressure was horrible. Showers tended to last a long time as you were constantly hopping out because the water would turn scaldingly hot in the middle of your shower. Beware of the gift shop, which charges $4 for a bottle of iced tea and has employees that will not even look at you as they ring up your purchase. The hotel was in an ugly part of town with no real dining or shopping options nearby. Positives included close proximity to the T, a Boston Common Coffe Co. only a few blocks away, and self check-out. Overall a very disappointing experience from a well-known hotel brand. I would not stay at a Hyatt Regency again.