Colonnade Boston Copley Square Back Bay ★★★★

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$168
avg/night
Rate and special offer based on
Check-in: Feb 27, 2016 Check-out: Mar 1, 2016

Nightmare

Would not recommend Fri, Aug 30, 2013
I had an exceptionally bad experience at this hotel. After checking-in, I went to my room and there were dirty dishes on the bed and remnants of food on both beds and the table. The next day, I tried to re-enter my room and I was shocked to find another guest in there! Good thing I didn't leave my computer and other belongings in the room! It turns out that management "upgraded" my room and never bothered to tell me. My "upgraded" room was smaller than the previous room and also very dirty as there were red strands of hair on the bed. When I calmly complained to the manger on duty, Justin, he was very condescending and he made me feel like I was being outrageous for being dissatisfied with my experience at their hotel. I'm still in the process of seeking a refund since if there were other hotels that were available to stay at, I definitely would've left that hotel.

| Boston, MA Friends

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

Reunion

Would not recommend Sat, Aug 10, 2013
Average at best. Mixed services from front desk and housekeeping. Room, linens tired. Doorman was fantastic. Restaurant great.

| Honolulu , HI Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

First Time Visit to Boston

Would recommend Sat, Jul 6, 2013
The hotel was a perfect location, close to restaurants, and shops. Our room was clean, and very comfortable. Watching the Bruins/Hawks Hockey game in our room was perfect with amazing viewing/HD screen! Bed was very comfortable. Staff very helpful w/restaurant suggestions and walking directions. Helpful obtaining our boarding pass. Loved the outdoor pool!

Dining

Amazing restaurants! Check-out the North End, it's as if you were in Italy!!

| IL Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Trip To Boston

Would recommend Thu, Jul 4, 2013
Great Hotel, only problem was that the A/C was down for a little, but things happen so we understood. Had a great time, pool was nice, and hotel was tidy and comfortable.

| Westchester, NY Friends

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

great hotel!

Would recommend Wed, Jun 26, 2013
excellent location, big, comfortable rooms, quiet, helpful and friendly staff, cannot ask for more.

Shopping hint

prudential shopping center across the road, very convenient; have to pay 42USD per day for hotel parking.

| albany, ny Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Fun Girl's Weeekend

Would recommend Mon, Jun 24, 2013
We had a nice time. The location was close to everything to walk or a quick cab. The pool was our selling point of which hotel we choose. It wasn't as "fancy" as we thought it would be. The only downside to the hotel we found where we were looking mainly for a pool was that we couldn't use the pool until our room was ready and had to leave right at checkout. We were hoping to make a whole day out of it.

| Boston Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Connecting rooms

Would not recommend Wed, Jun 19, 2013
This hotel ticks all the boxes except if you score a room with a connecting door as there is no sound insulation for the door so that you can almost hear the adjacent guests breathing. In my case they were quite talkative though not exceptionally loud but I heard everything and not able to sleep until they stopped. Otherwise as long as you stipulate 'no connecting room' you will have a good stay.

| Australia Business

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 1 /5

Weekend

Would recommend Mon, Jun 17, 2013
Great Stay, allowed for early check-in. The hotel was clean and meet our expectations

| Boston Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Disappointed; did not meet expectations; would not recommend

Would not recommend Wed, Jun 12, 2013
This was a sub-par hotel experience for me. I don't usually expect too much but this hotel did not meet my expectations. The bathroom was not fully stocked on check-in (no shower gel, conditioner, shower cap, etc.). We only received these items after our room was made up the next morning. Every time a door closed out in the hall, our door shook back and forth... very irritating, especially when trying to sleep! The morning that we were checking out, there was a power outage in the Back Bay. I understand of course that this was not the hotel's fault, but it didn't help my experience that I had to take an ice cold shower in the dark before checking out. I was disappointed to learn at checkout that hotel parking was $42/night (no one told us this when we checked in). The one positive thing I can say is that after I complained, the parking fee was waived due to the inconvenience of the power outage. The only thing I liked about this hotel was the location.

| New Jersey Friends

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5

Great Stay

Would recommend Mon, Jun 10, 2013
Very clean and nicely decorated room. Room was ready at 3PM for check-in. Would definitely stay here again.

| Rhode Island Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5