Boston Marriott Copley Place

The hotel is very close to the metro.There is a great supermarket across the street and a walkway to a wonderful shopping mall.(Prudential)I rented a car for a day with enterprise that is located at the lobby of the Westin.The Westin is also connected to the Marriott through walkways.

Really nice location in downtown Boston. My room was on the 20th floor, the view of the bay was beautiful. The staff was top-notch...very friendly, very professional. Overall, my experience was very, very good.

The hotel was great for tourists. The mall is attached to the hotel so it is a very busy hotel. It is in a great location for shopping and all the major tourist attractions are within walking distance. Only bad thing is the hotel does not have any service to pick up travelers from the airport.

I stayed at this hotel right after it opened in the 1980s, and it was great, so when we knew we were off to Boston, this was the place I wanted to go. The location is fabulous with all the walkways in just about every direction. The public areas of the hotel are fantastic. The rooms however are smaller than I remembered; the mattresses were overly soft with a dent in the center that I slid into every night. The covers consisted of one large comforter, so I was either boiling hot with it over me or freezing cold with just a sheet. End result: I came home rather sleep deprived with a back ache, but had a great time visiting the city of Boston. We're going back next year, but we'll try a different hotel.

We were not in the hotel very often, but when we were, we found everything very nice.

Good location, not very hip, kind of staid.....felt like a Holiday Inn

It was a short trip to spend time with my daughter and to get in some shopping. The hotel location was great but I thought expensive....it might of been because of the time of year. I would stay again.

We were there while our granddaughter looked at colleges in the area. To save cab fares we took the "T" and used the busses with a 7-day "Link" pass, which we were able to buy at the airport "T" station. Highly recommend that mode of transportation. We were able to see all of Boston and Cambridge without using a single cab. Really economical.

We were there for a girls only vacation.We highly recommend touring R.I. or Maine as a day trip.We did both thru Grayline Tours.Very reasonable.

We came into Boston for a U2 concert and decided to get a hotel rather than stay with friends since we knew we'd be coming in late at night. Our flight was late, and then we went to grab food, so we checked in the first night around 2AM. We got our keys, went to the room, and saw a pair of shoes on the floor: they gave us an occupied room! Ok, not a big deal. We go back downstairs, get another room, go upstairs, walk in and OMG what is that smell?!?! The ciggarette smell was so pungent it was shocking. But, it was 2:30-3 AM and we had been traveling all day, so we decided to just deal with it because it was too exhausting to keep going up and down trying to find a clean room in this place. So we put our stuff down, went to wash our faces and no lie there were two strands of long black hair on the tray where the shampoos sat. Sitting right there, plain as day. At that point we had to just laugh, plug our noses and go to sleep. The next morning we woke up to that lovely scent, got ready as fast as we could, and headed downstairs to ask for a new room. The staff gave us another room, we went up there, dropped our bags down, and left for the day. We get back from the concert late, collapse, and then wake up to discover that I'd left my shaving kit in the previous night's room. So I go downstairs and assume they can check lost and found: "What was your room number, Sir?" me: Uh, you know we got the room at about 3 in the morning and took off running the next morning to flee the stench. I don't remember it. But you have my name and reservation info there..." Copley Marriot staff: "I'm sorry sir but I can't find your shaving kit if you don't have your room number. Our housekeeping staff find hundreds of items a day." me: "Yeah but you're the one with the computer in front of you, not me. There's nothing you can do to help me?" Copley Marriot staff: "I'm sorry sir but lost and found is organized by room number, and I can't pull up the room you stayed in last night." me: Speechless Luckily, my wife had made it down by then, and somehow was able to guess at the old room number, and voilà! the useless front desk person was able to get housekeeping to produce my electric razor. Not impressed. At all. I would NEVER stay here again. We were in town for a wedding earlier this summer and were fortunate enough to get rooms at the Hyatt over in Downtown Crossing. That was in every way a superior experience. If we ever need a place to stay in Boston again we'll go back there. Oh I forgot to mention the best part of our Copley Marriot experience: the parking! Only $30 for 7 hours (from 2AM - 9 AM) or even better $30 for 5 hours (3AM - 8AM this morning). To give you some perspective, when we got back to our real car parked at BWI's Daily garage we had to pay $20 for the two days we'd been gone. The parking at the Hyatt had been MUCH more reasonable. My verdict on the Copley Marriot? Worst. Hotel. EVER. Stay far, far away.