Hotel Overview
Nice Stay!
The entire staff was very helpful. The area is ideal for those interested in being close to...
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-
coacheese
- Mar 15, 2011
George Strait Concert
Location was great to enjoy the broadwalk and catch a cab to the Century Tel.
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-
Brent Lee
- Sep 20, 2010
Business perks meet dramatic rooms and a free country breakfast
Located in Shreveport's Downtown Riverfront area, Best Western Chateau Suite Hotel is perfectly positioned for a comfortable stay. The hotel is just off I-20 and a few minutes' drive to casinos, the convention center and other attractions. Guests enjoy the free country style buffet every day, free Wi-Fi and outdoor pool, while business travelers appreciate the free business center, in-room desks, meeting facilities and close proximity to the convention center. Suites feature amenities such as a whirlpool tub, kitchenette and fireplace.
Hotel Map
201 Lake Street, Shreveport, LA 71101-3737
- Area served
- Bossier City, Mansfield, Monroe, Alexandria, Lafayette, Jackson,, Baton Rouge, New Orleans
- Nearby airports
- (SHV), 5.00, E, Mile
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- Audio Visual Equipment
- Business center
- Casino
- Coffee Maker in Room
- Conference Facilities
- Connecting Rooms
- Data port Available
- Double Bed
- DVD Player
- Electronic Door Locks
- Elevators
- Exercise Gym
- Fire Place
- Fitness center
- Free Airport Shuttle
- Free Local Telephone Calls
- Free Newspaper
- Free parking
- Guest Laundromat
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Ice Machine
- Internet Access
- Ironing Board
- King Bed
- Kitchen
- Kitchenette
- Lounge
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- Multilingual
- No Smoking Rooms/Facilities
- Outdoor Parking
- Outdoor Pool
- Over Sized Rooms
- Pool
- Porters
- Queen Bed
- Radio
- Refrigerator
- Safe
- Safe Deposit Box
- Smoke Detectors
- Sofa Bed
- Television with Cable
- Wake-up Service
- Wheel Chair Access
Dining
- The Blind Tiger
- 0.3 mile(s) from The Blind Tiger, Bar/Lounge, American, Open for: lunch, dinner, steaks, seafood and Cajun influenced cuisine, Monday through Thursday 11:00 a.m. to 10:00 p.m., Sunday 11:00 a.m. to 8:00 p.m., price range $8.00 to $23.00
- Village Grill
- 1 mile(s) from Village Grill, Bar/Lounge, Steak House, Open for: lunch, dinner, Specializing in Chicago prime steaks and chops, this fine dining restaurant and steakhouse also serves Maine lobster, fresh gulf seafood, veal, and pasta dishes, all
- Monjuni's Italian Grocery
- 1 mile(s) from Monjuni's Italian Grocery, Full Service, American, Open for: dinner, classic Italian salads, pastas, and meats, Monday through Tuesday 10:00 a.m. to 9:00 p.m., Wednesday through Saturday 10:00 a.m. to 10:00 p.m., price range $4.00 to
- Ernest's Orleans Restaurant
- 0.2 mile(s) from Ernest's Orleans Restaurant, Bar/Lounge, Cajun, Open for: lunch, dinner, fresh seafood, steaks, gourmet salads, Tuesday through Thursday 5:00 p.m. to 11:00 p.m., closed Sunday and Monday, price range $15.00 to $30.00
- Ralph & Kacoo's
- 2.5 mile(s) from Ralph & Kacoo's, Full Service, Cajun, Open for: lunch, dinner, Cajun inspired seafood, steaks, and gumbo, Monday through Thursday 11:00 a.m. to 9:00 p.m., Friday and Saturday 11:00 a.m. to 10:30 p.m., Sunday 11:00 a.m. to 9:00 p.m.,
- Semolina's
- 5.5 mile(s) from Semolina's, Bar/Lounge, Italian, Open for: lunch, dinner, personally created pastas, seafood, salads, Sunday through Thursday 11:00 a.m. to 10:00 p.m., price range $7.00 to $18.00
- Le Club
- Le Club, on premises, Bar/Lounge, American, Open for: dinner, cocktail lounge
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (18)
Ratings and reviews for BEST WESTERN Chateau Suite Hotel
- All travelers (18) 3 / 5
- Business (2) 3 / 5
- Couples (8) 2.6 / 5
- Families (7) 3.1 / 5
- Friends (1) 5 / 5
- Amenities:
- 3.1
- Room cleanliness:
- 3.2
- Hotel staff:
- 3.6
- Room comfort:
- 3.4
- Location:
- 4.1
- Value:
- 3
61%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
coacheese
Nice Stay!
The entire staff was very helpful. The area is ideal for those interested in being close to downtown events, as well as the casinos.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Shopping tip:
Short drive from hotel
Be prepared to spend an entire day or more if you would like. Plenty to do and see at the Boardwalk Shopping Area.
Reviewer score
Would not recommend
Nico
Double booking
I was very disappointed and not sure who to be disappointed with. When I arrived at the hotel it took them 30 mins to check me in and then I was told that my room had been double booked. I don't know if the error is on the part of [...]or the Best Western but after they told me they had double booked my room they told me in the future I need to call the hotel and make sure that doesn't happen when I book with your company. They also offered me a suite but had the nerve to charge me extra for it when I had made my reservation early and the error was not on my part. I don't not feel that I should have to contact the hotel before my arrival. That is why I use companies like [...]and pay MUCH more than the true value of the room. Because I do NOT want to have to take the extra effort. This leads me to my last point. I used [...]to obtain a good deal on my room but payed 117 for a room through [...]that would have cost me 87 if I would have gone directly through their website.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 5
- Location:
- 4
- Value:
- 1
Entertainment tip:
Long walk from hotel
There is lots to do within walking distance of this hotel. I would not recommend this hotel to anyone but there are more within close proximity that I would.
Reviewer score
Would recommend
Brent Lee
George Strait Concert
Location was great to enjoy the broadwalk and catch a cab to the Century Tel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Shopping tip:
Short walk from hotel
Broakwalk was a great get away to shop and enjoy a wonderful dinner.
Reviewer score
Would not recommend
Grandmother in Shreveport
This is one to pass by.
My husband and I went to Shreveport for our granddaughters birthday. When we got to the room, there was no soap and when I asked one of the cleaning ladies for some, she stated there was none available and it had been ordered but she would get some from another room. The elevator was extremely slow and around 6:00 AM the people next door were so loud we were unable to sleep. I called and requested the management to call and see if they could be quieter but to no avail. This went on for about 45 minutes.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 3
Reviewer score
Would not recommend
Heath weary traveler
Alot to be desired
We arrived late around 11::00pm None of the Ice makes worked in the entire hotel (three). The bed was sticky and nasty just felt dirty. The room smelled. Signs everywhere said not responsible for break ins. That should tell you something. I will never stay here again. The one positive was the free breakfast was very good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Cajunsim
Business stay
Convienient to downtown, basspro and casinos. Cold room and hot water. Big room, recently updated, internet connection. Easy on/off interstate.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Ed
Great place for business travelers
Great roomRecognized my diamond membership and upgraded meGreat breakfastI [...]
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
RALPH
HOTEL REVIEW
GREAT LOCATION..CLOSE TO CASINOS AND JUST FEW MINUTES FROM BOARDWALK
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
meemee
hotel stay
great location for Shreveport's Mardi Gras Parade, within walking distance.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Mrs. Really Not That Picky
Customer Service vs. Disgusting Place
We stayed there because it was close to the Convention Center (for Cheerleading Competition). Customer service was great, the staff was great. However, the rooms lacked everything. It was nothing like the pictures. There was gum on our headboard, floors were gross, room smelled bad, it was in need of serious updating and the room was so drafty and cold that the super dry heater wouldn't shut off. There was no happy medium at all. Needless to say, I got sick from it. Our trip 2 weeks ago to the same city at another hotel was much better and for the same price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 5
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
