Windsor Court Hotel

Location was nice., staff was wonderful, hotel was beautiful, room service was excellent! My only teeny complaint was that the pillows were too big and hurt my neck. I called down for a down pillow and they delivered to my room within 5 minutes.

Very friendly & helpful staff, excellent suite.

Great fitness room, the chamber music was relaxing, the bell staff was super helpful, the room showed signs of neglect and wear and tear -- maintenance seemed neglected.

This is certainly a first class hotel, however some aspects of it are a bit dated, especially the shower head in the bathroom. The location however, could not be better as you are a short walk to the French Quarter, yet far enough away from the crowds. Numerous fine restaurants are within a few blocks including Emeril's, Restaurant August, Morton's, and the Besh Steakhouse.

My wife and I stayed 2-nights over a weekend at the Windsor Court Hotel. Here is the summary of our experience:* Pros: -- Friendly staff -- Beautiful and heated pool (4th floor) -- Great location: one-block from Canal St. (and beginning of French-quarter) and the Casino -- Quiet rooms* Cons: -- Smelly carpet -- Cigarette smell on 3rd floor (non-smoking floor) from 4th floor (smoking floor) thru A/C -- Totally outdated kitchen/appliances (no LCD TV in Suites) -- Valet garage melted the middle stop light of my rental car (apologies + statement of responsibility) -- a 4-Star at best!!!Reception was friendly and courteous. We managed to have a free upgrade to a Suite at the 3-floor (#307). As we entered the room, we immediately noticed the cigarette smell despite the whole floor being non-smoking. Then we entered the kitchen-ette and felt as if we were back in the 70's. Appliances and cabinets were about 30-35 years old. At 5PM we asked about the smell and they put an air purifying machine in the room prohibiting us from entering the room. The device was left until 10PM at which point we had to request it removed. The machine attenuated the smell which was back the next day. Also, there was no conditioner given ... just shampoo and shower-gel. No sink in the bathroom itself (2 outside) and nowhere to put one's cloth but a 5-inch wide ledge!?! The room though was very quiet ... great sound proofing! The pool is heated and quite long (~20 yards). Live music in the lobby was great. Location is fantastic ... one can see the whole New Orleans' downtown, everything is at walking distance! [...] we would not return to this hotel.

Great location next to the French Quarter. The room was very loud. The TV's were old and the remote didn't really work. The shower was lousy. But we didn't come for the room, we came for New Orleans and for that it was perfect. Close by to the trolly and all the attractions, etc. Breakfast prices were ridiculous. $5 for a cup of coffee. We almost spent as much on breakfast as we did dinner.

The public areas of the Windsor Court are beautiful. The staff is friendly and attentive without being intrusive. The bar is clubby and serves a perfect sazarac. But the rooms are tired and need updating - they are clean and comfortable but just nothing special for a hotel that was once rated #1 in the USA.

Wonderful hotel the resturant was great, was a little on the 1980's dated applicances. And service was not automatic. But overall I would highly recommend the hotel

Everything was "first class" except the bathroom --no hot water at bath time both days, and VERY low water pressure; could barely get wet in shower.

Enjoy this hotel's fabulous location. It is steps away from both Harrah's casino and the Aquarium of the Americas. The staff is very friendly. Check in early or you might not get the room layout that you prefer.