$229 Avg/night
Rate and special offer based on Check-in: Jun 15, 2015 Check-out: Jun 17, 2015

W New Orleans - French Quarter

5 stars
View map of 316 Chartres Street, 316 Chartres Street, New Orleans, LA 70130

Hotel Overview

Ratings and reviews for W New Orleans - French Quarter

Overall score

3.6 / 5
5.01.0
25 out of 25
Amenities:
3.7
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4
Location:
4.8
Value:
3.7

76% would recommend to a friend.

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Review of W New Orleans - French Quarter

Reviewer score

3
5.01.0
TColin
Business
Orlando, FL
Apr 22, 2009

French Qtr

Ate & walked around.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Have dinner at 'Stella'. One of the best ever!

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Review of W New Orleans - French Quarter

Reviewer score

2
5.01.0
MSpringer
Business
Bahamas
Jul 23, 2012

what a shame

Stile and ambiance is great. The staff is more then nice. Very accommodating and trying to deal with what they have been handed. I was told, the Hotel is owned by the management company. so nobody else is to blame when a place is under construction and still tries to operate. the elevator motors are making at least 3 rooms uninhabitable, the pool cannot be used, because there is construction going on and gardeners are cutting even single leaves with motorized equipment. Doors and walls are not sound prove. I would still go back once construction is over, but certainly never stay in any of the rooms around the elevators on any floor of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

well, French Quarter. there's not much more to say ;-)

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Review of W New Orleans - French Quarter

Reviewer score

1
5.01.0
Anonymous
Business
North Louisiana
Jun 27, 2011

Beautiful hotel/ Horrible stay

My friend and I were so excited when we went into the hotel. It was beautiful. The valet parked our car, we got our key and to the room we went. When we get to rooom 213 It sounds like there is a jet liner in our room about to take off. We figured maybe they had some heavy machinery above up doing construction and it would end when we got back. So we went to dinner and all around to see the sights. When we returned it was still making that noise. We got less than 2 hours sleep because of that noise. I would have rathered the city noise to keep me up. When we were checking out I was starting to tell the person but she just picked her hand to wave me off. In the night it was hard to find someone to let them know this noise is unacceptable. Seriously this was a VERY loud noise coming on and off. Absolutley horrible for such a beautiful hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

We watched a band called, "The Pack" at My Bar bar for a little while they were fantastic.

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Review of W New Orleans - French Quarter

Reviewer score

1
5.01.0
benjeb
Business
Minneapolis, MN
Sep 18, 2009

Overcharged - and still not resolved

I stayed at the W for the weekend with my girlfriend following a business trip to New Orleans. I booked through orbitz that charged my credit card ahead of time. At checkout, they double charged me For Parking (88$). This was supposed to be included and billed up front. I have spent hours on the phone trying to get my money back. Both Orbitz and the Hotel agree I should get it. Orbitz even gave me a 15$ voucher. Anyway still waiting on the hotel and it has been over a month.The parking/concierge guys are great. If you need assistance around the city, ask [...].Otherwise stay away from this hotel. I would NEVER stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Avoid the ugly madness and hit frenchman's street.

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Review of W New Orleans - French Quarter

Reviewer score

1
5.01.0
Anonymous
Business
USA
Dec 9, 2007

The W New Orleans was ...

The W New Orleans was amazing and I would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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