$299 Avg/night
Rate and special offer based on Check-in: Apr 19, 2015 Check-out: Apr 22, 2015

The Ritz-Carlton, New Orleans

5 stars
View map of 921 Canal Street, 921 CANAL STREET, New Orleans, LA 70112

Hotel Overview

Reviewer score
4.5
out of 5
48 reviews
Wow

The hotel is amazing and the staff is very warm and very friendly. It was my family's first stay in... See full review

  • Moheem
  • Jan 14, 2015
Excellent experience

Great location and great staff. 5 star experience. Nothing less than you would expect from any Ritz... See full review

  • agustin m.
  • Dec 22, 2014
The distinctive decor, art and antiques of New Orleans have combined with the luxury of the Ritz-Carlton to create the Ritz-Carlton, New Orleans. Grand ballrooms and exclusive garden courtyards filled with flowers and wrought iron furnishings show off an antebellum elegance. Luxury linens, goose down pillows and feather beds make overnights at the Ritz-Carlton, New Orleans a rejuvenating experience. The hotel's 25,000-square-foot destination spa has 22 magnolia-scented treatment rooms, offering services such as warm stone massage, sugar scrubs and hot towel shaves. The Ritz-Carlton, New Orleans' suites contains Italian marble baths, for a personal touch of decadence to pamper weary muscles.
Key facts
  • 527 guestrooms
  • Restaurant
  • Bar
  • Resistance pool
  • Spa
  • Fitness center
  • Internet access (fees may apply)
  • Conference/meeting areas
  • 24-hour business services
  • Pets allowed (hotel policy and fees may apply)
Neighborhood
Located on Canal Street near the historic French Quarter of New Orleans, the Ritz-Carlton is one block from Bourbon Street. The hotel is close to the action and attractions of Bourbon Street and the French Quarter, while being far enough away for guests to enjoy the quiet and relaxation of their luxury accommodations. Championship golf courses, the New Orleans Arena, the Mercedes-Benz Superdome, and the Audubon Institute's Park and Zoological Garden are all within close proximity.
Hints and tips
Unwind after a day of sightseeing in the hotel's Davenport Lounge, and enjoy classic cocktails like mint juleps or Bloody Mary's while listening to live entertainment.
Fresh, local and organic seafood, meat and produce are the staples of fine dining at M Bistro.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed The Ritz-Carlton, New Orleans also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.4 out of 5

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Tennis
Water skiing
Steam bath
Horseback riding
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
DVD player
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Sofa bed
Temperature control
Iron
Ironing board
Bath tub

Nearby points of interest

  • Preservation Hall: 0.4 mi
  • Bourbon Street: 0.5 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Jackson Square: 0.5 mi
  • Entergy IMAX Theater: 0.6 mi
  • Aquarium of The Americas: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.3 mi
  • Preservation Hall: 0.4 mi
  • Bourbon Street: 0.5 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Jackson Square: 0.5 mi
  • Entergy IMAX Theater: 0.6 mi
  • Aquarium of The Americas: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.3 mi
  • Port of New Orleans: 1.5 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.6 mi
  • New Orleans Museum of Art: 2.6 mi
  • Carousel Gardens: 3.1 mi
  • Riverbend: 3.5 mi
  • City Park New Orleans: 3.5 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Dining

M Bistro
Fresh and Fabulous Louisiana dishes. With the launch of M Bistro, the menu is completely and uniquely the outcropping of Chef Russo's culinary talents using local produce and participating in a green waste program.
The Davenport Lounge
The lounge, adjacent to M Bistro is The Davenport Lounge in honor of the hotel's headline entertainer Jeremy Davenport. Afternoon Tea Service is available Thurs-Sun (Reservations Required). Live entertainment Thurs-Sat nights.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Ritz-Carlton, New Orleans

Overall score

4.5 / 5
5.01.0
48 out of 48
Amenities:
4.5
Cleanliness:
4.8
Hotel staff:
4.7
Comfort:
4.7
Location:
4.8
Value:
4.2

92% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, New Orleans

Reviewer score

3
5.01.0
EC.531
Business
san francisco
Jan 15, 2015

disappointed

Definitely not up to the standard I would expect from a Ritz Carlton hotel. The room was very average. Not worth the amount of money charged. There wasn't even any coffee in the room. You have to buy it downstairs in the lobby. Paid $500/night and they can't even provide a cup of coffee?!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

3
5.01.0
Anonymous
Business
san francisco
Jan 15, 2015

disappointed

Definitely not up to the standard I would expect from a Ritz Carlton hotel. The room was very average. Not worth the amount of money charged. There wasn't even any coffee in the room. You have to buy it downstairs in the lobby. Paid $500/night and they can't even provide a cup of coffee?!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Moheem
Business
Brooklyn
Jan 14, 2015

Wow

The hotel is amazing and the staff is very warm and very friendly. It was my family's first stay in New Orleans and we will go back and we are staying at the Ritz-Carlton again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
agustin m.
Business
Edinburg
Dec 22, 2014

Excellent experience

Great location and great staff. 5 star experience. Nothing less than you would expect from any Ritz the best.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

4
5.01.0
Tirvine
Business
Kentucky
Aug 4, 2014

Spur of the moment

Having an extra day between leaving the beach and heading to Kentucky, we decided to detour over to NOLA. Everything about this hotel was lovely from the valet to the room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
CamyCamCam
Business
Dallas
May 26, 2014

Top notch!

Every staff member we encountered went above and beyond our expectations usually anticipating our needs. Stayed in the club where the food is very good. Room was well appointed. No criticisms. Hotel is near the action but a few blocks away from Bourbon St. so very quiet at night. Our new go-to hotel for our New Orleans trips.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Brunch at Court of Two Sisters. Muriel's in Jackson Square for Lunch

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
EMK2014
Business
Tulsa, OK
May 20, 2014

Great NOLA hotel

The hotel was great and the M Bistro was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Laura aka Pebbles
Business
Houston,TX
Mar 24, 2014

NOLA vacation

We showed up to the hotel 2 hours before check in time, thinking that we would have to wait around and kill time. Surprisingly, we only waited about 10 min. for our room to be ready. The valet service was helpful and outstanding. The front desk attendant, Annette, made us feel very welcome, was funny, nice, and sweet. The room and view was amazing! I loved the Victorian touches. I would definitely recommend this hotel to anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Bourbon St. is 2 blocks down from this hotel. If you're looking for souvenir shops, restaurants, or even voodoo shops, you will find it all here. Bar hopping is definitely a mission because there are too many to visit. It's the place to be at night.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Bns99121
Business
Mississippi
Dec 30, 2013

Great hotel

The service and quality is as to be expected. Great place to stay in New Orleans

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Moheem
Business
Brooklyn, NY
Aug 27, 2013

Amazing stay

New Orleans is a great city and the stay at this hotel fit right in. Perfect location and the rooms were amazing. The staff is super friendly and exuded that NOLA charm and hospitality. We had an amazing time and the children loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top