$249 Avg/night
Rate and special offer based on Check-in: Sep 23, 2014 Check-out: Sep 25, 2014

The Ritz-Carlton, New Orleans

5 stars
921 Canal Street, 921 CANAL STREET, New Orleans, LA 70112
Hotel Overview
Reviewer score
4.5
out of 5
44 reviews
Top notch!

Every staff member we encountered went above and beyond our expectations usually anticipating our... See full review

  • CamyCamCam
  • May 26, 2014
Great NOLA hotel

The hotel was great and the M Bistro was wonderful. See full review

  • EMK2014
  • May 20, 2014
The distinctive decor, art and antiques of New Orleans have combined with the luxury of the Ritz-Carlton to create the Ritz-Carlton, New Orleans. Grand ballrooms and exclusive garden courtyards filled with flowers and wrought iron furnishings show off an antebellum elegance. Luxury linens, goose down pillows and feather beds make overnights at the Ritz-Carlton, New Orleans a rejuvenating experience. The hotel's 25,000-square-foot destination spa has 22 magnolia-scented treatment rooms, offering services such as warm stone massage, sugar scrubs and hot towel shaves. The Ritz-Carlton, New Orleans' suites contains Italian marble baths, for a personal touch of decadence to pamper weary muscles.
Key facts
  • 527 guestrooms
  • Restaurant
  • Bar
  • Resistance pool
  • Spa
  • Fitness center
  • Internet access (fees may apply)
  • Conference/meeting areas
  • 24-hour business services
  • Pets allowed (hotel policy and fees may apply)
Neighborhood
Located on Canal Street near the historic French Quarter of New Orleans, the Ritz-Carlton is one block from Bourbon Street. The hotel is close to the action and attractions of Bourbon Street and the French Quarter, while being far enough away for guests to enjoy the quiet and relaxation of their luxury accommodations. Championship golf courses, the New Orleans Arena, the Mercedes-Benz Superdome, and the Audubon Institute's Park and Zoological Garden are all within close proximity.
Hints and tips
Unwind after a day of sightseeing in the hotel's Davenport Lounge, and enjoy classic cocktails like mint juleps or Bloody Mary's while listening to live entertainment.
Fresh, local and organic seafood, meat and produce are the staples of fine dining at M Bistro.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

29.9545 -90.071
Area served
French Quarter/Downtown
Nearby airports
Louis Armstrong New Orleans International Airport, (MSY), 14.00, MI, E;
Area description
City Center, Location Type: City

Recommendations for you

Customers who viewed The Ritz-Carlton, New Orleans also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.3 out of 5
Reviewer score 4.3 out of 5

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Sauna
Tennis
Water skiing
Steam bath
Horseback riding
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
DVD player
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Sofa bed
Temperature control
Iron
Ironing board
Bath tub

Nearby points of interest

  • Preservation Hall: 0.4 mi
  • Bourbon Street: 0.5 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Jackson Square: 0.5 mi
  • Entergy IMAX Theater: 0.6 mi
  • Aquarium of The Americas: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.3 mi
  • Preservation Hall: 0.4 mi
  • Bourbon Street: 0.5 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Jackson Square: 0.5 mi
  • Entergy IMAX Theater: 0.6 mi
  • Aquarium of The Americas: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Outlet Collection at the Riverwalk: 0.6 mi
  • Mercedes Benz Superdome: 0.7 mi
  • Mercedes-Benz Superdome: 0.7 mi
  • Louisiana State Museum: 0.7 mi
  • Contemporary Arts Center: 0.7 mi
  • New Orleans Arena: 0.8 mi
  • American Aquatic Gardens: 1.1 mi
  • Algiers Point: 1.3 mi
  • Port of New Orleans: 1.5 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.6 mi
  • New Orleans Museum of Art: 2.6 mi
  • Carousel Gardens: 3.1 mi
  • Riverbend: 3.5 mi
  • City Park New Orleans: 3.5 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.4 mi

Dining

M Bistro
Fresh and Fabulous Louisiana dishes. With the launch of M Bistro, the menu is completely and uniquely the outcropping of Chef Russo's culinary talents using local produce and participating in a green waste program.
The Davenport Lounge
The lounge, adjacent to M Bistro is The Davenport Lounge in honor of the hotel's headline entertainer Jeremy Davenport. Afternoon Tea Service is available Thurs-Sun (Reservations Required). Live entertainment Thurs-Sat nights.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (44)

Ratings and reviews for The Ritz-Carlton, New Orleans

Overall score

4.5 / 5
5.01.0
44 out of 44
Amenities:
4.5
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.8
Location:
4.8
Value:
4.3

95% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Birthday surprise
Hudson Valley, New York
Nov 1, 2011

The best service staff ever!

I took my husband to NOLA as a surprise for his 50th birthday. The best decision I made was to spend a little extra money and stay at the Ritz. The staff in every area - from the bartenders to the back office - bent over backwards to make sure my husband enjoyed a birthday that he was less than happy about reaching! Absolutely beautiful corner room, happy and helpful staff, convenient location, excellent food and drinks at the bar.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Although I did a lot of research before we got there, we were given excellent recommendations on transportation, shopping and attractions. Trust the locals, the street cars are cheap, but it will take a lot longer to get to your destination than a taxi.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Anonymous
Denham Spring, La
Mar 16, 2011

Great time! Friendly service!

We take a yearly Mardi Gras trip and have stayed at many hotels. This stay was one of our best. Hotel staft was helpful, rooms were enjoyable, house keeping was on top of everything, and location great. The prices were comparative to previous hotels we visted before, in New Orleans and at that time of the year. We only have one complaint, an emergency (long distance) phone call was made from the room phone. We did expect to pay a higher price for the call, but not near as high as charged. We learned a costly lession.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The employees were helpful in telling us about great place to dine.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Anonymous
Atlanta
Feb 14, 2011

great family get together

Wedding parties. Explored the french quarter. Ate Great food

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Grat buys at the French Market Stalls. Better deals than in the stores

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Anonymous
Chicago, IL
Jan 31, 2011

New Orleans

The Ritz Carlton is perfectly located on Canal Street. The hotel is a gem, and lovely in all ways. Great room, and the lounge after 9PM has good jazz, much better than on Bourbon Street, which is full of drunks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

4
5.01.0
Anonymous
SAN FRANCISCO
Nov 30, 2010

Ritz NOLA

The hotel was a standard Ritz property. Great location close to Bourbon and French Quarter. Concirge and staff were very helpful. The only problem was with housekeeping- they kept forgetting to replace certain amenities. All in all would recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

French quarter

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

5
5.01.0
Anonymous
Business
Eugene, OR
Nov 29, 2010

Excellent Business Hotel

Beautiful property located right next to Bourbon street! The hotel was impeccable, the staff friendly and professional, and the location was hard to beat. Stayed for 4 nights for a convention at the New Orleans Convention Center. Convention center is not close by, but in the winter it is long-range walking distance as long as it's not raining.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Cafe Beignet has a good assortment of pastries and other breakfast items and it's only a few blocks from the hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

4
5.01.0
Ritz Carlton
Dallas TX
Oct 25, 2010

Ritz Carlton

Rooms are large and well appointed and staff are friendly. We had several hotel disconnects this past weekend which is unusual for a Ritz hotel but nothing significant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Nightlife tip: Short drive from hotel

Check out Frenchmans street for some hot Jazz!

Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

4
5.01.0
Traveling with teens
San Francisco
Aug 22, 2010

NOLA @ the Ritz

Great location!! Steps from street cars that go to Garden District and Midtown. Also, next to the French Quarter. Staffs at the hotels are friendly especially at the bistro and bar. Our room is spacious with great views of the French Quarter and the river.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

4
5.01.0
Anonymous
Los Angeles
Jun 12, 2010

Great hotel

Clean hotel, great location. Very quiet. Nice bar and live music on the weekend. No coffee in the room and room service is super expensive with all the added fees.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Was this review helpful to you?
Thank you for your feedback!
Review of The Ritz-Carlton, New Orleans

Reviewer score

3
5.01.0
Anonymous
Southern California
Apr 2, 2010

Nice but not the best

Our first trip to New Orleans. Hotel location was great -- on Canal St one block from Bourbon. Service at hotel was excellent, the room was clean and spacious. But given the Ritz Carlton name, I would have expected more amenities such as in room coffee, free internet and fitness center, etc. When we checked in, room wasn't fully stocked with the usual soap, shampoo, etc. Had to ask for some items which they provided without any hesitation. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Money-saving tip: Not Applicable

Don't bother renting a car. Bring comfortable shoes and walk. Also, use the street cars -- convenient way to get around.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top

Change search