The Historic Cotton Exchange Hotel

3 stars
231 Carondolet Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
2.8
out of 5
125 reviews
Great for the night!

We only stayed for one night , but the hotel staff was great! We had a great time! Very pleased!!... See full review

  • NicNJohn
  • Mar 24, 2014
Amazing getaway for anyone

Staff was amazing, the hot breakfast was greatly served every morning, an the location was perfect... See full review

  • toy toy
  • Mar 11, 2014
The old granite structure of the Historic Cotton Exchange Hotel was initially built to be a cotton exchange, but has since been remodeled into the Historic Cotton Exchange Hotel right in the heart of the downtown NOLA business district. The structure is registered as a National Historic Landmark, so a nostalgic feeling pervades the air. The high ceilings, vintage furniture, antique-style French artwork and mystique suit the Cotton Exchange Hotel perfectly. Travel-lusters will enjoy the comfortable beds and a tasty complimentary breakfast for early risers. The rooftop pool provides a great place to relax while enjoying the rooftop garden, which is a fine vantage point for gazing out over historic New Orleans and the famous Mississippi River.
Key facts
  • 222 guestrooms
  • 8 floors
  • Pool
  • Gym
  • Gift shop
  • Bar/lounge
  • Conference and event spaces
  • In-room child care
  • Limo and town car service available
  • 24-hour front desk
Neighborhood
If you're heading to New Orleans to explore Bourbon Street and the wonders of the French Quarter, the Cotton Exchange Hotel is within easy walking distance. You'll find Lafayette Square, Aquarium of the Americas and Riverwalk Marketplace within the neighborhood.
Hints and tips
The hotel was built more than a century ago, so expect to stay in rooms that are small but comfortable.

There are no on-site restaurants, but for those who don't wish to eat at many of the nearby restaurants, there is a shop next door where guests can purchase sandwiches, snacks and liquor.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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The Historic Cotton Exchange Hotel Rooms

Standard Queen
One queen bed, AM/FM clock radio, Cable TV, coffee maker, dataport, hairdryer,iron and ironing board, Internet access,in room movies, free morning paper, AC, work desk with lamp.
Standard Double
Two double beds, AM/FM clock radio, Cable TV, coffee maker, dataport, hairdryer,iron and ironing board, Internet access,in room movies, free morning paper, AC, work desk with lamp.
Standard King
One king bed, AM/FM clock radio, Cable TV, coffee maker, dataport, hairdryer,iron and ironing board, Internet access,in room movies, free morning paper, AC, work desk with lamp.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Services
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • New Orleans School of Glass Works: 0.4 mi
  • Entergy IMAX Theater: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.6 mi
  • Bourbon Street: 0.6 mi
  • Contemporary Arts Center: 0.6 mi
  • Jackson Square: 0.6 mi
  • Mercedes Benz Superdome: 0.6 mi
  • Mercedes-Benz Superdome: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • New Orleans Arena: 0.7 mi
  • American Aquatic Gardens: 1.2 mi
  • Algiers Point: 1.2 mi
  • New Orleans School of Glass Works: 0.4 mi
  • Entergy IMAX Theater: 0.5 mi
  • Aquarium of The Americas: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.6 mi
  • Bourbon Street: 0.6 mi
  • Contemporary Arts Center: 0.6 mi
  • Jackson Square: 0.6 mi
  • Mercedes Benz Superdome: 0.6 mi
  • Mercedes-Benz Superdome: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • New Orleans Arena: 0.7 mi
  • American Aquatic Gardens: 1.2 mi
  • Algiers Point: 1.2 mi
  • Port of New Orleans: 1.3 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Riverbend: 3.5 mi
  • City Park New Orleans: 3.7 mi
  • Audubon Zoo: 4.2 mi
  • Lakefront Arena: 5.5 mi

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (125)

Ratings and reviews for The Historic Cotton Exchange Hotel

Overall score

2.8 / 5
5.01.0
125 out of 125
Amenities:
2.5
Room cleanliness:
3.2
Hotel staff:
3.2
Room comfort:
3.1
Location:
4.2
Value:
3.3

64% would recommend to a friend.

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Review of The Historic Cotton Exchange Hotel

Reviewer score

3
5.01.0
1MikeP
Business
Lafayette, LA
Dec 18, 2013

Good Stay

Great location, comfortable rooms a little to much noise could be heard from the hall way as the bed was setup on the same wall

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Historic Cotton Exchange Hotel

Reviewer score

4
5.01.0
dgoubre
Business
baton rouge, la
Dec 18, 2013

Saints Game

It was great! 10 minute walk to the superdome. Clean rooms. Great staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Historic Cotton Exchange Hotel

Reviewer score

3
5.01.0
beantulane
Business
New Orleans, LA
Dec 16, 2013

Value Stay

This hotel was a value stop. It isn't the Ritz, but the rooms were clean. Staff was friendly. Breakfast was good. It needs a little refreshing of paint. Would go again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Bourbon is only a block and a half away.

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Review of The Historic Cotton Exchange Hotel

Reviewer score

1
5.01.0
Ayame
Business
Jacksonville FL
Nov 22, 2013

horrible customer service, dirty rooms and thievery!

Horrible customer service and dirty rooms! The carpets are gross and there was mold covering my shower curtain. The rooms are old and beat up looking. The first room I was given was scheduled for maintenance and they barged in on me five minutes after I got there. My second room had a window view of a cement wall. Unfortunately, I left my expensive iPhone charger case there and they actually stole it! Housekeeping refused to answer their phone or return my call when I left a voice mail. After a few days of calling the front desk would no longer even answer my calls until I called from a different number! As soon as I did, they picked up. And they claimed they did not find my stuff! Thieves...

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Historic Cotton Exchange Hotel

Reviewer score

4
5.01.0
new orleans dave
Business
toronto, ontario
Nov 20, 2013

great location, great staff

It is only a 2-3 minute walk to bourbon street and about 10-15 minutes to superdome.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Historic Cotton Exchange Hotel

Reviewer score

4
5.01.0
new orleans dave
Business
toronto, ontario
Nov 19, 2013

Convenient location, friendly staff

2 minute walk to Bourbon Street, 10 minute walk to the Superdome. All front desk staff was very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Utilize the free safety deposit boxes offerred by the front desk!

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Review of The Historic Cotton Exchange Hotel

Reviewer score

3
5.01.0
CAPKENN
Business
Oakton, VA
Nov 4, 2013

Great location

Comments were so gloomy I was apprehensive. Although the lobby was not impressive the staff was great and the room large, comfortable and clean. Included breakfast was quite good. Very convienent to French Quarter and street cars around the city.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Great breakfast nearby at a hole in the wall called "Hob Nobbery". Large portions and very reasonable cost.

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Review of The Historic Cotton Exchange Hotel

Reviewer score

3
5.01.0
EGM001
Business
Buenos Aires, Argentina
Oct 23, 2013

Good location. Simply and nice.

The room is ok. We had a bad experience with the cleaning, some indications about restaurant reservations and a wake up call (never received)... in only 3 days!. Anyway, the location and cost save the recomendation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

The hop on, hop off bus is the best way to see NOLA in a couple hours. And after that, you can decide where to go.

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Review of The Historic Cotton Exchange Hotel

Reviewer score

4
5.01.0
SeekerCLT
Business
Charlotte, NC
Sep 3, 2013

Great Location, close to the French Market

A hidden jewel just two blocks from Bourbon Street. Staff was very friendly and attentive. It's an older hotel, but well-maintained. Everything worked, including the free wi-fi. The free breakfast was huge with cold and hot foods. The price was wonderful when compared to area hotels. I would go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Historic Cotton Exchange Hotel

Reviewer score

4
5.01.0
Ms.Vacation123
Business
Chicago,IL
Aug 24, 2013

Fun week in New Orleans!

I came with a group of six people and we stayed for a week. The hotel staff was extremely friendly and helpful. The rooms were spacious and we loved the location, a few short blocks from bourbon st!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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