St. James Hotel

Was just great staff could not be better or more helpfull the location was great would never think about staying any where else in New Orleans Great charm

Perfect Location, within walking distance to French Quarter, WWII Museum, Casino, and Riverwalk. Hotel had old world charm. Staff was great and helpful. We would stay there again.

No ice available, dirty linen. Hidden charges for safe & internet that were not wanted.

Let's put it this way... I wouldn't stay at this hotel again. The staff was friendly and helpful, and the location was great, but there was nothing fantastic about this place. My room was less than average. The bed was very hard and the pillows were the worst. Although there was space for a mini-fridge, there wasn't one! I found this disappointing since my husband and I had planned on buying some breakfast foods to store in our room to save a little. Worst of all, the room was very dirty. There was blood dripped on a wall... not like anything gory, just something kind of gross. I also watched for six days a earring back on the floor that never seemed to be vacuumed up. I am not snoooty when it comes to hotels. I'm okay with a cheap hotel, if that's what I'm expecting. I just was expecting much more from this place.

This is a very bad hotel in a great city. The service was similar to that of a roadside motel. The facilities are poorly maintained. We would not stay there again.

The hotel was as picture on their website. Nothing outstanding about it. It was conveniently located in the Central Buisness Disrtict, about two blocks from Harrahs, 2 blocks from the French Quarter and 2 blocks from a couple of Trolly lines. There was no refreigerator in the room. The hotel coffee was good. I never went to the restaraunt. For what I needed it for, (a place to pass out and shower) it was more than adequate.

This hotel left much to the imagination. First of all, the room location was terrible. They put us on the 100 hallway in the back of the hotel (separate building) this time, and every little noise could be heard in our room. This included doors slamming, people laughing, kids crying, and the numerous outdoor street noises. We did not sleep well due to the poor building quality. Secondly, the quality of this part of the building was underpar for the other part. The walls were dingy, and the carpet was dirty. The hairdryer was broken, and there were minimal towels and pillows in the room. They would not move our room to the original part (and quiet/clean) of the hotel because we booked it on the internet. It would make sense to give every customer the same quality of ammenities to ensure repeat customers!

I've stayed in New Orleans on numerous occasions, and I can't recall ever staying at a hotel with a better location. It's directly in the center, and mere blocks away, from: The French Quarter, Bourbon Street, The Mercedes-Benz Superdome, Harrah's, The Riverwalk, etc. The staff was wonderful. Like I said, I've been to NOLA several times, and this was the friendliest and most helpful staff, by far. Any questions that I had were answered knowledgeably and any request that I had was met quickly. I also have to add that I was very impressed with their valet service. I called 10 minutes before I walked down to check out, and when I arrived downstairs, my car was waiting on me. The previous time that I had traveled to New Orleans, I stayed at a hotel on Camp street (one block away), and when my boyfriend and I checked out, we had to wait over two hours for our car! This will always be the hotel that I stay at when I travel to New Orleans in the future.

Great location if you are going to Saints game. Safe area, we could walk anywhere in the city within minutes. The hotel has valet, but we found a parking garage less than 2 blocks away.

Great location for anything you want to do. The hotel was old and charming. The best part was the staff, Hard working and on top of everything. The staff remembered your name and every morning would say hello and make you feel like you were at home. I would go back and tell my friends. thanks St, James for making my vacation great. Girl from Wisconsin.