$92 Avg/night
Rate based on Check-in: Jul 20, 2015 Check-out: Jul 23, 2015

St. James Hotel, an Ascend Hotel Collection Member

4 stars
View map of 330 Magazine Street, New Orleans, LA 70130-2425

Hotel Overview

Reviewer score
3.2
out of 5
236 reviews
Excellent and Charming

This is a great little hotel. clost to the Quarter, but away from the congestion and noise. the... See full review

  • Harry Q.
  • Dec 23, 2014
Excellent and Charming

This is a great little hotel. clost to the Quarter, but away from the congestion and noise. the... See full review

  • Harry Q.
  • Dec 22, 2014

The St. James Hotel, an Ascend Hotel Collection Member, honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel, an Ascend Hotel Collection Member, harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Property features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
  • On-site parking (at cost)
Nearby attractions
  • Bourbon  & Royal streets
  • French Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Policies
  • Parking fee for a regular day is $34 USD plus tax per night, while parking fee for a day with special event is $45 USD plus tax per night.
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $50 USD. If the pet causes damage greater than $50 USD, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 USD per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.4 out of 5
Reviewer score 3.5 out of 5

Amenities

  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

2.5 / 5
5.01.0
30 out of 236
Amenities:
2.2
Cleanliness:
2.5
Hotel staff:
3.4
Comfort:
2.6
Location:
3.7
Value:
2.8

37% would recommend to a friend.

Sort by:
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Phil1961
Business
ATL
Jul 22, 2012

Birthday

Thought hotel was dirty and needed a face lift. Dimly lit. My family gives it a higher rating than I. I wouln't go back for the price. My daughter would. Overall a fair place to stay. The plus is that it's right in the Freanch Quarters. So if you are young and came soley to party it's fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to Camillia Grill! Awesome! Cheap prices FANTASTIC staff.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

1
5.01.0
Becca17215
Business
Newport
Jul 22, 2012

Not handicapped accessible & Dirty

For a hotel that claims handicap access it is very disturbing. It's on a one way street so my wheelchair ramp went out to the street. The front door. Isn't automated nor are the doors leading to 217 the so called accessible room. The shower had no bench. The shower nozzle couldn't hang up so it dropped soakin the floor. It was a very dirty dingy carpet through out the hallways and room. No handicapped accessible parking. Wheelchair had issues getting through doors even with attendant. If you want a hotel that gives you peace of mind and independence with handicapped accessibility this is not it

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
TulaneParent
Business
Seattle, WA
Jun 26, 2012

Not terrible but

Not the best...I give it 2 stars because... The maintenance of the room and most public areas was lacking. There were a few repairs that should be done just to make it ok...Most of the staff were friendly. Parking was ok, they don't have a designated lot so it's a shot in the dark.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Cafe Palace and Mother's very close.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Chelle1234
Business
Pensacola, fl
Jun 11, 2012

Quick trip

Beautiful room ... Friendly staff !! Great location

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
SMF loves New Orleans
Business
Pikesville MD
May 8, 2012

They claim renovated in 2006...

That's only one building. The other one has not been renovated in 30 years. Hall carpet so old and dirty, your feet would stick to it. Almost no "amenities", not even a bathmat, only shampoo and soap. No tissues, only plastic cups - wow can't they spend any money at all? AC works very poorly. Rooms damp and smelly. Not that cheap either

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
5
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

excellent breakfast located a bit towards canal (the ruby slipper) and all round excellence especially for oysters at Mothers on Poydras

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

1
5.01.0
Big Ang
Business
New Jersey
Mar 19, 2012

Vacation

I would not stay at this hotel again. Lets start with the burlap drapes, bed skirts, and extremely heavy burlap blanket. I asked to have them removed since they were dirty and stained, and made the room extremely stuffy and musty. They looked at me like I had 2 heads. My daughter and I put all of that stuff onto one bed, and shared the other bed. I am sure those items never get cleaned. The bedspreads are too heavy for one person to lift. Lets not forget that the temperature outside is in the 80's, and the air conditioner never made the room comfortable, no matter how much you tried to adjust it. The rug was actually very dirty and moldy. Now for the best part. While getting ready for bed the first nite, I was sitting on the edge of the bed and suddenly a very large waterbed crawls out from under the burlap and into the bathroom. We switched rooms at that time, which was after midnite. After being up since 4:30 am, that was the last thing we wanted to do. We also used the stairs at all times since the elevators have a mind of their own, and open and close randomly. Loved the town, but will never recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

1
5.01.0
abcdefghiojklmnop
Business
mn
Feb 20, 2012

awful place

there were carpet beatles all over the beds ,the curtains were stained with who knows what.i had to pay for vallet parking cause of no where to park and when i got my car back it had a parking ticket on the window,for the money it was awful!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
rook
Business
Forsyth
Oct 2, 2011

Close enough to everything

We decided on this because of location, which was perfect, like a short walk to everything and far enough away that you can park your car across the street and not let the valet take it somewhere else. The room was decent, old building, it worked with what it had. The staff was very knowledgable of the area, and also gave you details of where to avoid. Believe me, you will need this info!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Take plenty of cash. Everything on Bourbon St is cash only. This place is like a carnival, with no open container law.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
pegleg61
Business
Hamilton, OH, USA
Sep 14, 2011

just average

there was mold on the tile in the shower and we had sugar ants bad

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

1
5.01.0
GSMummy
Business
Fort Lauderdale, FL, USA
Sep 7, 2011

St James Hotel

Just don't do it...Run down...Dirty.....only goog thing is location

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

WWII Museum was Great!!!!

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