St. James Hotel, an Ascend Hotel Collection Member

3 stars
330 Magazine Street, New Orleans, LA 70130-2425
Hotel Overview
Reviewer score
3.1
out of 5
227 reviews
I've found my New Orleans Homebase

I travel quite a bit, and like smaller, boutique hotels. I found the St. James location to be... See full review

  • Debzilla
  • Feb 14, 2014
great place

Close to transportation, nice inside, helpful staff, will definitely go again! See full review

  • jenna noelle
  • Mar 24, 2013
Downtown boutique hotel celebrates West Indian spirit in Creole City

The St. James Hotel, an Ascend Hotel Collection Member, honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel, an Ascend Hotel Collection Member, harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Attractions
  • Bourbon  & Royal streets
  • ยทFrench Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Policies and Fees
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $ 50. If the pet causes damage greater than $50, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Hotel Map

29.9502 -90.0677
Nearby airports
New Orleans Int'l Airport, (MSY), 12.10, MI, W; Lakefront Airport, (NEW), 8.70, MI, NE;
Area description
City Center, I10 Exi253B/243B

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Crescent City Brewhouse: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Musee Conti Wax Museum: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Storyville: 0.7 mi
  • Folklife and Visitor Center: 0.8 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Crescent City Brewhouse: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Musee Conti Wax Museum: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Storyville: 0.7 mi
  • Folklife and Visitor Center: 0.8 mi
  • Louisiana Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • East Tennessee Historical Center: 1.3 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Amistad Research Center: 3.1 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • State Capital Publishing Museum: 4.2 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.6 mi
  • Six Flags New Orleans: 10.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (227)

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.1 / 5
227 out of 227
Amenities:
2.7
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.4
Location:
4.2
Value:
3.5

61% would recommend to a friend.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Anonymous
Jackson, MS
Jul 21, 2010

Hotel Stay for 1 night

The experience was fine. Like everyone says, the whole "hidden fees" aren't really so hidden, but they are at the same time. If you want your car parked with them, they charge you 28 dollars a night. Plus they add on the 2.96+4.95 for services you won't use.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
3
Money-saving tip: Short walk from hotel

As soon as you get to bourbon from this hotel(by hustler hollywood), DO NOT stop walking, crackheads will try to clean your shoes then charge 60 bucks for it. Just keep walking!

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Frugal Fran
Washington, D.C.
May 31, 2011

Decent, but not Great

This hotel is average. The staff was friendly and the room was clean. The place had recently had some work done, but to a top notch hotel, there is still some work to be done. A better paint job, new bathroom fixtures and new carpet would really go a long way in this place. The best thing about the hotel was it's location. It was close to the French Quarter, Riverwalk and most downtown attractions. We stayed there without a car and were fine getting around the city.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
NYCProducerGuy
New York, NY
May 31, 2009

Good, could be great

The hotel is good, but there are better bangs for the buck. The good points: it's a very clean, lovely building. The location is close to the French Quarter and only a 5 minute walk to the casino. The staff on a whole was friendly and helpful. Now for the downsides. There is a mandatory telephone and safe charge - not very practical in the cell phone age. It's a hefty fee, and I never used either. Plus in the room I was in, there were no drawers or shelves to put clothes - I ended up folding out the ironing board and unpacking there.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
B from Midpac
Business
Honolulu, HI
May 24, 2011

Centrally Located and Comfortable

I attended a conference that was within walking distance from the hotel. The hotel was centrally located and convenient. The room lighting could be improved as well as the amenities. Same class hotels at other destinations were a bit better in terms of amenities and lighting and equally good in terms of location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Make reservations in advance. Select a restaurant where you can have leisurely dining

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Izzy peanut
Prairieville, LA
Jul 3, 2012

You pay for what you didn't get

The first room the AC didn't work. They moved us to another one, AC worked excellently, but had no window. That was good for us we were able to sleep in. Park around the block, it is much cheaper than paying almost $40 a night. Staff amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
2
Dining tip: Short walk from hotel

On Decatur st. There is a 4 star Restaurant, Star Steak and Lobster. Excellent food for breakfast lunch and dinner. Price was even better.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Anonymous
Hollywood, CA
Jan 2, 2010

It is what it is...

The hotel served it's purpose. We wanted something outside the French Quarter to get away from the noise. The staff was friendly and helpful. The hotel is just old and needs some repairs. For instance, one of our curtains was missing, the hinge on the dresser had broken off, the maid service was not that great, lighting was dim. With all that being said, we did not expect too much because all we were looking for was a quiet room away from the craziness. It suited us just fine. Much like Vegas, if you just need a place to sleep, this hotel is good enough for that.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Gumbo Lover
Washington, DC
Feb 22, 2011

Great Location

We didn't spend too much time in the hotel room, so it was okay for just crashing. Our room didn't have an alarm clock. There was a mandatory $8/day fee for internet and safe, which was annoying. But the location made up for these things.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Time-saving tip: Not Applicable

Take a taxi to/from the airport, not the shuttle. It's cheaper and will save time.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Gulf Coast traveler
Business
Florida Panhandle
Jun 25, 2010

Mixed Bag

The location of the St. James was great for both the business and leisure locations of NOLA. The evening staff was friendly and helpful. The morning staff was markedly unfriendly. Air conditioning was not adequate for NOLA in the summer; also, the a/c vent in the bathroom leaked continuously. Dollar for dollar value was good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Solitary business class
Denver, CO
Oct 19, 2010

Walking distance to everything

Very simply, it was clean and comfortable. No frills, but I didn't need them. The French Quarter is a short walk, as are the Riverwalk and Convention Center, and there are plenty of food choices close by.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
Liana22370
Montrose, NY
Mar 24, 2011

Great Location

St. James Hotel was 2 blocks out of the French Quarter, which made it perfect... close enough to all the action, yet far enough away for a quiet night sleep! Everything was in a short walking distance, the casino was 2 blocks away, as was the Streetcar Lines. I would have liked a mini fridge in the room to keep drinks in and to my disappointment, there was only a pedestal sink in the bathroom and no shelving to put your toiletries. Other than that, I had no other complaints about the room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: Short walk from hotel

The St. James Hotel is a short walk from everything you want to do and see in New Orleans.

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