St. James Hotel, an Ascend Hotel Collection Member

4 stars
View map of 330 Magazine Street, New Orleans, LA 70130-2425

Hotel Overview

Reviewer score
3.1
out of 5
225 reviews
Excellent and Charming

This is a great little hotel. clost to the Quarter, but away from the congestion and noise. the... See full review

  • Harry Q.
  • Dec 23, 2014
Excellent and Charming

This is a great little hotel. clost to the Quarter, but away from the congestion and noise. the... See full review

  • Harry Q.
  • Dec 22, 2014

The St. James Hotel, an Ascend Hotel Collection Member, honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel, an Ascend Hotel Collection Member, harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Property features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
  • On-site parking (at cost)
Nearby attractions
  • Bourbon  & Royal streets
  • French Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Policies
  • Parking fee for a regular day is $34 USD plus tax per night, while parking fee for a day with special event is $45 USD plus tax per night.
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $50 USD. If the pet causes damage greater than $50 USD, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 USD per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Hotel Map

29.9502 -90.0677
Nearby airports
New Orleans Int'l Airport, (MSY), 12.10, MI, W; Lakefront Airport, (NEW), 8.70, MI, NE;
Area description
City Center, I10 Exi253B/243B

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (225)

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.1 / 5
5.01.0
225 out of 225
Amenities:
2.7
Cleanliness:
3.4
Hotel staff:
3.9
Comfort:
3.4
Location:
4.2
Value:
3.4

61% would recommend to a friend.

Sort by:
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
davidmad1
Friends
Denver, CO
Oct 21, 2010

Nice, clean, minimal amenities.

Arrived to check in and there is no parking. Across the street for $15 a night, or use hotel valet, for $25. Check was quick and easy, no wait. The room was clean, but the only view I had was of the partnering building about 15 ft away. Clean, quiet. Would have liked to see the price a little lower. But over all a decent experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Friends

Nightlife tip: Short walk from hotel

Short walk to Bourban street if you must.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Bufflo52
Couples
massachusetts
Aug 31, 2011

New Orleans is supposed to be cool

Tthe city is......the St. James not so much. AC is locked at 75 degees. You cannot override the thermostat. Walking into the room after being out for a couple hours is walking into a hot stuffy room. The room is pleasantly decorated, but not necessarily squeaky clean......the corners in the bathroom had a ditreous buildup that should be taken care of with a little attention to detail. Our room was separated from the main hotel by a pleasant appearing courtyard, but the courtyard smelled of rotting garbage from the adjacent restaurant. The odor is not constant but it it could be a problem for those with sensitive olfactory tendencies. It is not to say the place is all that bad. We would stay there again....it does have it's charm. It is affordable, close to the French Q uarter, Harrad's, and the Riverwalk. . The staff is great. They are friendly and helpful. All in all it was. A fun long weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Couples

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Couples
Jackson, MS
Jul 21, 2010

Hotel Stay for 1 night

The experience was fine. Like everyone says, the whole "hidden fees" aren't really so hidden, but they are at the same time. If you want your car parked with them, they charge you 28 dollars a night. Plus they add on the 2.96+4.95 for services you won't use.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Couples

Money-saving tip: Short walk from hotel

As soon as you get to bourbon from this hotel(by hustler hollywood), DO NOT stop walking, crackheads will try to clean your shoes then charge 60 bucks for it. Just keep walking!

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
ACC cardio
Business
Newark, NJ
Apr 5, 2011

average experience

I went there for a conference, in general its ok, service kinda of slow and "may forget to clean the room' kinda of service! I would go there again since I prefer 5 star hotels for my short stays. its kinda of cute, french style but probably wouldnot stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Emeril's...excelnt restaurent

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Business
Pittsburgh, PA
Apr 14, 2011

Nice location building for reasonable $

Nice room. Friendly personnel. My only complaints are the air conditioned system that did not work well and noise from people speaking outside that woke me up.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Many places to eat at walk distance: two blocks from the French quarter.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Couples
Lake Charles, LA
Apr 25, 2011

It was great!!

Location was great! We walked a few blocks to the quarter and had dinner and cocktails!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

The House of Blues is a short walk from the hotel. Great food and good music!!

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Solitary business class
Single
Denver, CO
Oct 19, 2010

Walking distance to everything

Very simply, it was clean and comfortable. No frills, but I didn't need them. The French Quarter is a short walk, as are the Riverwalk and Convention Center, and there are plenty of food choices close by.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Single

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Lykacory
Couples
Denver, CO
Aug 2, 2011

Mixes feeling on the St. James Hotel

I would recommend the St. James to travelors if they get a good deal. If not, probably go elsewhere. The room was small, the safe didn't work, the shower flooded the bathroom everytime we took a shower, the maid service was not great. (She only came twice in our 4 day stay) not enough towels (especially with the flooding) and we found a few cockroaches. The dipping pool is kinda dirty. I wouldnt get it in. But on the bright side, the staff was really nice. And really, in New Orleans we just needed a place to crash.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: Short walk from hotel

Huck Finns had GREAT food!

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Friends
Philadelphia, PA
Aug 2, 2011

Great minus the smell

The St. James has a great location, and the set up for the rooms are awesome. However, our room smelled like someone died in there, or that it hadn't been aired out in forever. The clock was an hour wrong too, so we figured maybe no one HAD been in the room since Daylight Savings kicked in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Friends

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Couples
kansas city, ks
Jun 6, 2011

St. James New Orleans

room was a little dated and could have done with some tlc. No coffee maker, ice machine broken, bed a little uncomfortable, pool looked more like a fountain. However, it had a great location, wasn't too costly, and was very quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Couples

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