St. James Hotel, an Ascend Hotel Collection Member

4 stars
330 Magazine Street, New Orleans, LA 70130-2425
Hotel Overview
Reviewer score
3.2
out of 5
229 reviews
Excellent and Charming

This is a great little hotel. clost to the Quarter, but away from the congestion and noise. the... See full review

  • Harry Q.
  • Dec 23, 2014
Excellent and Charming

This is a great little hotel. clost to the Quarter, but away from the congestion and noise. the... See full review

  • Harry Q.
  • Dec 22, 2014
Downtown boutique hotel celebrates West Indian spirit in Creole City

The St. James Hotel, an Ascend Hotel Collection Member, honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel, an Ascend Hotel Collection Member, harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
  • On-site parking (at cost)
Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Attractions
  • Bourbon  & Royal streets
  • French Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Policies and Fees
  • Parking fee for a regular day is $34 USD plus tax per night, while parking fee for a day with special event is $45 USD plus tax per night.
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $50 USD. If the pet causes damage greater than $50 USD, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 USD per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Hotel Map

29.9502 -90.0677
Nearby airports
New Orleans Int'l Airport, (MSY), 12.10, MI, W; Lakefront Airport, (NEW), 8.70, MI, NE;
Area description
City Center, I10 Exi253B/243B

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (229)

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.2 / 5
5.01.0
229 out of 229
Amenities:
2.7
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.4
Location:
4.2
Value:
3.5

62% would recommend to a friend.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Anonymous
Business
canada
Jun 13, 2011

Sweet hotel!

Great location to Canal St. Quiet, nicely decorated rooms. Hotel was not overly clean, toothpaste on the mirror, throw pillows were somewhat stained but for the price, location and quaintness of the hotel I would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Bought a three day streetcar pass but only used the streetcar once to go to the garden district. Wouldn't buy it again.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Nikkirs
Business
Seattle, WA
Jun 9, 2011

Enjoyed my stay

I was in New Orleans to attend a national conference. St James Hotel was very reasonably priced (when compared the conference hotels) and was within walking distance of the Convention Center. The hotel is also close to the French Quarter and the River Walk. I like small hotels, so this hotel suited me. I didn't spend much time in the hotel (who would when you're in New Orleans), but I found the Hotel staff very customer friendly and helpful. I did miss having a refrigerator in the room. I couln't really bring home leftovers. I'd stay again at St James.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

French Quarter only a couple of blocks away.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Anonymous
Business
Seattle, WA
Jun 8, 2011

GREAT place to stay

This was my first time visiting New Orleans and I couldn't have had a better stay. The staff is all very friendly and helpful (have a chat with [...], it'll perk up any travel-weary person), it was within a short walking distance to the French Quarter but far enough away from all the noise, the business/art district, and a nice stroll from the trolly cars. The room was great, very spacious; the beds are a little firm, but that's a matter of personal preference. I'll definitely stay here again if I'm lucky enough to go again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Anonymous
Business
Southern Maine
Jun 7, 2011

Boutique Hotel

This is a charming small hotel in a historic building just a short walk from the French Quarter. The room was spacious and the decor was both attractive and fun. There were two court yards and one had a small "lounging" pool. June 2011 they are opening an onsite restaurant with additional court yard space. The staff was terrific, the rates were very reasonable, and I had a wonderful time. Tim D. from Maine

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Mr. B's Bistro on Royal has great food and atmosphere. The Beignet Cafe also on Royal offers fun and tasty breakfast and lunch options. For budget minded food options try Popeye's and Arby's on Canal just a few blocks from the St. James. Bon appetite!

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Business
kansas city, ks
Jun 6, 2011

St. James New Orleans

room was a little dated and could have done with some tlc. No coffee maker, ice machine broken, bed a little uncomfortable, pool looked more like a fountain. However, it had a great location, wasn't too costly, and was very quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Frugal Fran
Business
Washington, D.C.
May 31, 2011

Decent, but not Great

This hotel is average. The staff was friendly and the room was clean. The place had recently had some work done, but to a top notch hotel, there is still some work to be done. A better paint job, new bathroom fixtures and new carpet would really go a long way in this place. The best thing about the hotel was it's location. It was close to the French Quarter, Riverwalk and most downtown attractions. We stayed there without a car and were fine getting around the city.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
B from Midpac
Business
Honolulu, HI
May 24, 2011

Centrally Located and Comfortable

I attended a conference that was within walking distance from the hotel. The hotel was centrally located and convenient. The room lighting could be improved as well as the amenities. Same class hotels at other destinations were a bit better in terms of amenities and lighting and equally good in terms of location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Make reservations in advance. Select a restaurant where you can have leisurely dining

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

5
5.01.0
Kandi Lynn
Business
Norman, OK
May 20, 2011

We absolutely loved it! Great room!

We would do it again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Anonymous
Business
castle rock, colorado
May 5, 2011

Awesome

met some friends out there, we had a great hotel with a great balcony, 3 blocks from bourbon st. we visited the plantations,riverwalk,ferry,paddle boat and managed a little gambling. and of course hung out at the Jazz Fest, it really is a great place to visit, and theres music everywhere you go.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ruby Slipper from the hotel was a great place for breakfast as well as the Big Easy, both were a block or two from the hotel.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

1
5.01.0
Anonymous
Business
foley, alabama
May 2, 2011

jazz fest

We were there to see the jazz fest.room was old,it smelt . door to T.V. cabinet was broken ,bathroom door handle was broken and door didn't completely shut.noise level was incredible.Some burnt out bulbs coulkd have been replaced.two small towels and one hand wash towel in the bathroom !!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

if you are very young, single and drink like fish this hotel is the place to crash and pass out after a night of heavy drinking.

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