St. James Hotel, an Ascend Hotel Collection Member

I've stayed in New Orleans on numerous occasions, and I can't recall ever staying at a hotel with a better location. It's directly in the center, and mere blocks away, from: The French Quarter, Bourbon Street, The Mercedes-Benz Superdome, Harrah's, The Riverwalk, etc. The staff was wonderful. Like I said, I've been to NOLA several times, and this was the friendliest and most helpful staff, by far. Any questions that I had were answered knowledgeably and any request that I had was met quickly. I also have to add that I was very impressed with their valet service. I called 10 minutes before I walked down to check out, and when I arrived downstairs, my car was waiting on me. The previous time that I had traveled to New Orleans, I stayed at a hotel on Camp street (one block away), and when my boyfriend and I checked out, we had to wait over two hours for our car! This will always be the hotel that I stay at when I travel to New Orleans in the future.

Great location if you are going to Saints game. Safe area, we could walk anywhere in the city within minutes. The hotel has valet, but we found a parking garage less than 2 blocks away.

Great location for anything you want to do. The hotel was old and charming. The best part was the staff, Hard working and on top of everything. The staff remembered your name and every morning would say hello and make you feel like you were at home. I would go back and tell my friends. thanks St, James for making my vacation great. Girl from Wisconsin.

We decided on this because of location, which was perfect, like a short walk to everything and far enough away that you can park your car across the street and not let the valet take it somewhere else. The room was decent, old building, it worked with what it had. The staff was very knowledgable of the area, and also gave you details of where to avoid. Believe me, you will need this info!

I originally booked a room st James for my sisters bacheloette party. The pictures of the six sleeper room on the website were so beautiful. The image of the hotel was boutique I loved it! We get there and we are put in a room that should be used as a storage closet. It was lit by only one lamp, it was musty, damp, smelly. The bathroom had no soap/shampoo and no towels. The room clearly did not hold six people. I called the front desk and they told me there was a wedding staying there so the room that I originally booked 8 months ago was not available! I actually had to demand that my room be changed NOW because they wanted to wait to do it tomorrow. I was given a choice of four rooms the elevator was broken the ice machine was broken the toilet and the sink were leaking and the down comforter they put under the fitted sheet so they can advertise they have a down mattress was stained. Gross! I ended up switching hotels they would not even let me shower. I left and had to walk all my stuff 5 blocks away. I'm literally appauled

Honestly, I was scared to stay at this hotel after I read some of the negative review... that being said, I really enjoyed my time at the St. James Hotel in NOLA. It was in a great location! The it was clean, and the people that worked there were friendly. Nothing special, and no fancy doo-dahs. It's just a standard place. You should be spending a lot of time in a hotel if you're on vacation, especially in a place like NOLA. I highly reccommend this place. It also has great access to streetcars.

there was mold on the tile in the shower and we had sugar ants bad

This hotel (if you want to call it that) needs to be bulldozed. Its absolutely horrific and its on the back end of Magazine street. So if you think your in a good location on Magazine street with all the shops your dead wrong. The counter when you check in is sticky, the place smells of mildew, mold, musty decay, and moth balls. You cant even save this trainwreck of hotel with repairs it just needs to be condemned. Run away from this place!

I've stayed in this hotel twice now because it's two blocks from my company headquarters in the Central Business District, and because I like to try to support independent local businesses. I won't stay here again, though, until they improve the experience. On the positive, sheets and towels have been fresh and clean. But on the negative, they give only 1 bar of soap and a sample packet of Fructis shampoo/conditioner. On this last trip the hallway and room smelled like something had flooded and was not quite dry, and had been doused with a cheap deodorizer. The desk clerk seemed unhappy to be there. This building and location has a lot of potential. I hope the owners and management can give it the charm it deserves.

From checking in to checking out I found there was much lacking at the St James Hotel. The staff was not very welcoming and there was an unclean look to the loby floors and walls. The carpet in the hallways on most of the floors needed a major cleaning, ice machines were out of order, door locks were broken.And I was hearing this very same thing from other guests Considering there were many other hotels in the area I would not recommend staying at the St James to anyone.