$84 Avg/night
Rate based on Check-in: Aug 9, 2015 Check-out: Aug 12, 2015

St. James Hotel, an Ascend Hotel Collection Member

4 stars
View map of 330 Magazine Street, New Orleans, LA 70130-2425

Hotel Overview

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.2 / 5
5.01.0
224 out of 224
Amenities:
2.7
Cleanliness:
3.4
Hotel staff:
3.9
Comfort:
3.4
Location:
4.2
Value:
3.4

61% would recommend to a friend.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Anonymous
Business
Milwaukee, WI
Feb 18, 2010

Good Location, lacking otherwise

The Hotel was easy to find, and in a good location for experiencing our first time to New Orleans/Mardi Gras weekend. However, the rooms were small, and upon check-in were told that unless we requested services, our room would not be serviced by the housekeepers. Yet we were also told we were being charged additional fees of about 9$ for services, so that didn't make sense. On our second to last night we discovered a cockroach in our room, and immediately told the front desk. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Anonymous
Business
ann arbor
Jan 3, 2011

disappointed

This is not a four-star hotel. No room service, no restaurant. Dead bugs in dresser drawers and stains on towels. The average Holiday Inn has better amenities. However, the staff were all very nice and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Paul Kent
Business
Charlottesville, VA
Mar 2, 2008

St. James Hotel

This hotel is in a fine CBD location, near some good restaurants, but our stay was not a pleasant one - there is a venue next to the hotel that regularly hosts weddings - and this venue shares an inner courtyard with the St. James - there were weddings both nights we were there, and the noise was awful - not just the band playing until 1am, but all the screaming partygoers in the courtyard, and then everyone returning to the hotel afterwards - i honestly don't know how they can run a hotel in this location - there seemed to be A LOT of complaints - there is no way that anyone in the hotel who was trying to sleep could. I would NEVER stay here again. I know this is New Orleans, but if I'm going to stay up late partying, I want it to be on my own terms. Were it not for this problem, it would be a fine, standard hotel with limited amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Anonymous
Business
Lafayette, La
Oct 19, 2009

st. james hotel--magazine st. nola

I visit New Orleans very frequently & enjoy trying out different hotels, however, there were a lot of events going on this weekend in the city so my choices were rather limited. I went ahead and booked this hotel even though I thought the price was pretty high ($220 per night!!!) On top of that--valet parking is $30 and i was charged $5 for an internet fee whenever the internet was never used. I'm used to staying at 'the W' which isn't exacly cheap either but at least it's always clean and the people would bend over backwards for you. They do not act like they're swamped at the front desk and will kindly answer any questions//make suggestions. The location for the St. James is not bad--just a few blocks off of canal. I was disappointed because the room was really small & not cleaned at all. They had two packs of empty cigarettes (from the previous guests) near the window when i specifically booked a nonsmoking room. It didn't smell clean at all, either. But the decor is nice, I suppose--just needs dusting--i'm not sure if that's the theme they're going for though. Love the city--just wouldn't stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

house of blues, bourbon street, magazine street, etc.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
mhaken
Business
New Orleans
Jan 13, 2014

Enjoyable

Friendly staff. Bathroom needs a deep clean. AC wasn't working properly

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Appenine
Business
Bayside, Queens, NY 11361, USA
Jan 1, 2012

St James

The hotel was as picture on their website. Nothing outstanding about it. It was conveniently located in the Central Buisness Disrtict, about two blocks from Harrahs, 2 blocks from the French Quarter and 2 blocks from a couple of Trolly lines. There was no refreigerator in the room. The hotel coffee was good. I never went to the restaraunt. For what I needed it for, (a place to pass out and shower) it was more than adequate.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Nightlife tip: Not Applicable

Don't get completely caught up on Bourbon St. Many nice venues for great live entertainment exist off the beaten path within the Quarter and elsewheres.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
RaginCajun
Business
Athens, GA, USA
Mar 16, 2012

Good location, lacks amenities

I enjoyed its location in relation to the french quarter, and was a great deal for what it was. The hotel lacked a continental breakfast or a gym but with as much walking you will do and the plethora of great restaurants around the area it wasn't that big of a deal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Ashton
Business
Hattiesburg, MS
Mar 16, 2012

We've Had Better

The St. James wasn't a bad hotel. I'll break it down into Pros and Cons. Pros - Location was right off Canal St, near the French Quarter, and was relatively quiet. The room itself was decently sized. Not as small as many NOLA hotel rooms often are. The bathroom was a fair size. The decor was nice enough, and everything appeared clean. Cons - Valet service was very expensive ($30/day) and VERY VERY SLOW. Expect to wait nearly 30 minutes for your car, even in off times of day. The front desk staff wasn't exactly friendly. Each time we encountered them, they acted like we were an annoyance. The walls in the rooms REALLY need a paint job. Nearly every open wall space had big black scuffs all over them (I assume from luggage?) The sink faucets and handles leaked very badly in the bathroom. The mattress was very uncomfortable. It felt old. I could feel every single spring and woke up with my back and neck on fire each morning. The elevator needs repairs in a bad way. It skips the floor you select and goes a floor above. Ex: We stayed on the 3rd floor. So select 3 in the elevator. It goes (slowwwwwly) to floor 4. What? Hit 3 again. It eventually takes you down to your appropriate level. We tested this on other floors, and it works the same on each one. Expect to pay substantial charges over the price of the room, particularly if you have your own car. We stayed two nights and the additional charges for valet, phone, and internet amounted to $95 over the cost of the two nights and taxes ($190). We probably won't stay again. We had much better service and stay at the Maison DuPuy for the same price previously. Or if you can afford it, stay at the Monteleone instead. Both are great.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Check out the Ruby Slipper Cafe. It's a little hectic in the mornings, but absolutely worth any wait you run into. Amazing breakfasts.

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Pawrow
Business
Berlin, CT
May 18, 2012

New Orleans: Friendly City

It was a pleasant hotel and staff were helpful and friendly...I loved the service and food at the restaurant next to the hotel (they were really great... they anticipated every need...before you asked : water, bread etc..) you felt like Queen for the day...The desk person highly recommended the restaurant and Iwas grateful for the great dining experience...THE WORLD WAR 2 MUSEUM and film is a must see...I walked too much the first day... it would have been better to take the trolley (several available)...the next day I could barely walk and missed some programs at the RE convention ...Great food...friendly ,helpful people

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

World War 2 Museum...take the trolley...the exhibits are very well thought out ...the film across the street is very impressive...you could comfortably spend 4 hours...the day I was there they had several musical groups performing ( inspiring )...

Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Kimmie vacation
Business
PA
May 25, 2012

St.James NOLA

The location is great for the value - less than 3 blocks from the French Quarter and walking distance to all of the sights and attractions. Don't plan on swimming because the pool is tiny and gets no sun in the courtyard. Staff was helpful and friendly. We went as a group and some people had very large,spacious rooms with extra seating and I had a tiny room with a bed against the wall and no extra room to move around. Since we paid the same price I asked the staff to move me to a larger room and they did - the first room I had only had a shower stall in the bathroom, no tub. It just depends on what room they give you. Stanley Steamer was there during our stay cleaning the carpets. Good coffee in the lobby but only available in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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