St. James Hotel, an Ascend Hotel Collection Member ★★★★

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$99
avg/night
Rate based on
Check-in: Feb 11, 2016 Check-out: Feb 12, 2016

Staff was very accommodating

Would recommend Tue, Mar 20, 2012
Everything you need. Hotels are built for sleeping and that's what the St. James provided. Decor was appealing as well.

| New Orleans, LA, USA Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Vacation

Would not recommend Mon, Mar 19, 2012
I would not stay at this hotel again. Lets start with the burlap drapes, bed skirts, and extremely heavy burlap blanket. I asked to have them removed since they were dirty and stained, and made the room extremely stuffy and musty. They looked at me like I had 2 heads. My daughter and I put all of that stuff onto one bed, and shared the other bed. I am sure those items never get cleaned. The bedspreads are too heavy for one person to lift. Lets not forget that the temperature outside is in the 80's, and the air conditioner never made the room comfortable, no matter how much you tried to adjust it. The rug was actually very dirty and moldy. Now for the best part. While getting ready for bed the first nite, I was sitting on the edge of the bed and suddenly a very large waterbed crawls out from under the burlap and into the bathroom. We switched rooms at that time, which was after midnite. After being up since 4:30 am, that was the last thing we wanted to do. We also used the stairs at all times since the elevators have a mind of their own, and open and close randomly. Loved the town, but will never recommend this hotel to anyone.

| New Jersey Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 3 /5

Good location, lacks amenities

Would recommend Fri, Mar 16, 2012
I enjoyed its location in relation to the french quarter, and was a great deal for what it was. The hotel lacked a continental breakfast or a gym but with as much walking you will do and the plethora of great restaurants around the area it wasn't that big of a deal.

| Athens, GA, USA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

We've Had Better

Would not recommend Fri, Mar 16, 2012
The St. James wasn't a bad hotel. I'll break it down into Pros and Cons. Pros - Location was right off Canal St, near the French Quarter, and was relatively quiet. The room itself was decently sized. Not as small as many NOLA hotel rooms often are. The bathroom was a fair size. The decor was nice enough, and everything appeared clean. Cons - Valet service was very expensive ($30/day) and VERY VERY SLOW. Expect to wait nearly 30 minutes for your car, even in off times of day. The front desk staff wasn't exactly friendly. Each time we encountered them, they acted like we were an annoyance. The walls in the rooms REALLY need a paint job. Nearly every open wall space had big black scuffs all over them (I assume from luggage?) The sink faucets and handles leaked very badly in the bathroom. The mattress was very uncomfortable. It felt old. I could feel every single spring and woke up with my back and neck on fire each morning. The elevator needs repairs in a bad way. It skips the floor you select and goes a floor above. Ex: We stayed on the 3rd floor. So select 3 in the elevator. It goes (slowwwwwly) to floor 4. What? Hit 3 again. It eventually takes you down to your appropriate level. We tested this on other floors, and it works the same on each one. Expect to pay substantial charges over the price of the room, particularly if you have your own car. We stayed two nights and the additional charges for valet, phone, and internet amounted to $95 over the cost of the two nights and taxes ($190). We probably won't stay again. We had much better service and stay at the Maison DuPuy for the same price previously. Or if you can afford it, stay at the Monteleone instead. Both are great.

Dining

Check out the Ruby Slipper Cafe. It's a little hectic in the mornings, but absolutely worth any wait you run into. Amazing breakfasts.

| Hattiesburg, MS Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

awful place

Would not recommend Mon, Feb 20, 2012
there were carpet beatles all over the beds ,the curtains were stained with who knows what.i had to pay for vallet parking cause of no where to park and when i got my car back it had a parking ticket on the window,for the money it was awful!!!

| mn Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 1 /5

Great Stay

Would recommend Mon, Feb 6, 2012
Was just great staff could not be better or more helpfull the location was great would never think about staying any where else in New Orleans Great charm

| Spring Texas Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Great Anniversary Get Away

Would recommend Mon, Feb 6, 2012
Perfect Location, within walking distance to French Quarter, WWII Museum, Casino, and Riverwalk. Hotel had old world charm. Staff was great and helpful. We would stay there again.

| Corpus Christi, Texas Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Dissappointing

Would not recommend Tue, Jan 31, 2012
No ice available, dirty linen. Hidden charges for safe & internet that were not wanted.

| FL Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

good location, nothing special

Would not recommend Fri, Jan 6, 2012
Let's put it this way... I wouldn't stay at this hotel again. The staff was friendly and helpful, and the location was great, but there was nothing fantastic about this place. My room was less than average. The bed was very hard and the pillows were the worst. Although there was space for a mini-fridge, there wasn't one! I found this disappointing since my husband and I had planned on buying some breakfast foods to store in our room to save a little. Worst of all, the room was very dirty. There was blood dripped on a wall... not like anything gory, just something kind of gross. I also watched for six days a earring back on the floor that never seemed to be vacuumed up. I am not snoooty when it comes to hotels. I'm okay with a cheap hotel, if that's what I'm expecting. I just was expecting much more from this place.

| San Jose, CA, USA Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

Bad Hotel In A Great City

Would not recommend Tue, Jan 3, 2012
This is a very bad hotel in a great city. The service was similar to that of a roadside motel. The facilities are poorly maintained. We would not stay there again.

| Memphis, TN, USA Couples

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5