St. James Hotel, an Ascend Hotel Collection Member

4 stars
330 Magazine Street, New Orleans, LA 70130-2425
Hotel Overview
Reviewer score
3.1
out of 5
227 reviews
I've found my New Orleans Homebase

I travel quite a bit, and like smaller, boutique hotels. I found the St. James location to be... See full review

  • Debzilla
  • Feb 14, 2014
Good Job

Very friendly staff, large room, clean bathroom and great cup of coffee with their complimentary... See full review

  • BNMNW
  • Apr 4, 2014
Downtown boutique hotel celebrates West Indian spirit in Creole City

The St. James Hotel, an Ascend Hotel Collection Member, honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel, an Ascend Hotel Collection Member, harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
  • On-site parking (at cost)
Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Attractions
  • Bourbon  & Royal streets
  • French Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Policies and Fees
  • Parking fee for a regular day is $34 USD plus tax per night, while parking fee for a day with special event is $45 USD plus tax per night.
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $50 USD. If the pet causes damage greater than $50 USD, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 USD per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Hotel Map

29.9502 -90.0677
Nearby airports
New Orleans Int'l Airport, (MSY), 12.10, MI, W; Lakefront Airport, (NEW), 8.70, MI, NE;
Area description
City Center, I10 Exi253B/243B

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (227)

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.1 / 5
5.01.0
227 out of 227
Amenities:
2.7
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.4
Location:
4.2
Value:
3.5

61% would recommend to a friend.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
tricia 240
Business
Pittsburgh, Pennsylvania
Apr 13, 2013

Nice Location

Nice location and convient to almost all city activities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

5
5.01.0
jenna noelle
Business
denver, co
Mar 24, 2013

great place

Close to transportation, nice inside, helpful staff, will definitely go again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Two blocks from the st. Charles streetcar

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
KingJamsI
Business
New Paltz, NY
Mar 18, 2013

Great Hotel, Great Location

I was a bit let down when we first got to St. James Hotel... The descriptions and pictures gave the impression that this was a unique, funky and different hotel. I guess due to renovations, the hotel now looks pretty much like any hotel... No interesting voodoo portals or West Indian influences so far as I could see. That said, everything was clean, staff was helpful and pleasant, and the location is fantastic if you are trying to be on that part of town. Never did find the standing pool they spoke of though..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
ghpt
Business
new york, ny
Mar 17, 2013

Great, no frills place

Great for a nice clean hotel that is about a 10 minute walk from the heart of the quarter. Amenities wise, there's free wireless internet, but no breakfast or a gym.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

4
5.01.0
Michael0526
Business
Oak Park, IL
Aug 24, 2012

Romantic New Orleans!

Beautiful hotel with old world charm and character in the rooms. Helpful and friendly staff, and a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

5
5.01.0
Tmonc
Business
Baton Rouge, Louisiana
Aug 19, 2012

Loved St James Hotel!

This was our first time at St. James Hotel, and we loved it! We like all of the older hotels in New Orleans like Olivier House Hotel and St Peter House, so we had to try St James out! The staff was extremely accomodating and very friendly. Our room was on the fourth floor, so it had the coolest ceilings and just a cozy feel. We loved everything about our room! Complimentary coffee in the morning was a plus! Definitely will stay here again for the Crescent City Classic Spring of 2013!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Ruby Slipper was a great breakfast joint 2 blocks from the hotel. About a 2 minute walk!

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Lalo76
Business
Miami
Jul 27, 2012

Old building

The hotel seems to be very old, worn carpets, smell to humidity. There is no fitness center. The amenities in general are poor or even missing.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

2
5.01.0
Phil1961
Business
ATL
Jul 22, 2012

Birthday

Thought hotel was dirty and needed a face lift. Dimly lit. My family gives it a higher rating than I. I wouln't go back for the price. My daughter would. Overall a fair place to stay. The plus is that it's right in the Freanch Quarters. So if you are young and came soley to party it's fine.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Go to Camillia Grill! Awesome! Cheap prices FANTASTIC staff.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

1
5.01.0
Becca17215
Business
Newport
Jul 22, 2012

Not handicapped accessible & Dirty

For a hotel that claims handicap access it is very disturbing. It's on a one way street so my wheelchair ramp went out to the street. The front door. Isn't automated nor are the doors leading to 217 the so called accessible room. The shower had no bench. The shower nozzle couldn't hang up so it dropped soakin the floor. It was a very dirty dingy carpet through out the hallways and room. No handicapped accessible parking. Wheelchair had issues getting through doors even with attendant. If you want a hotel that gives you peace of mind and independence with handicapped accessibility this is not it

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Jaime R
Business
Houston, TX
Jul 17, 2012

Weekend getaway

Overall I think that the quality of the hotel was very average. The two big downers for me related to the hotel were the parking situation where you had to either pay $35 a day to park with the hotel or try to find the difficult task of finding parking the street and the lack of a pool at the hotel. The location was good enough to make it to the french quater and casino in about 5 mins of walking and along with the pricing of the hotel it made up for the lack of amenities of the hotel. This hotel will do if you are looking for a reasonably priced hotel within walking distance of all the main attractions but don't expect to be impressed with the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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