$109 Avg/night
Rate and special offer based on Check-in: Sep 23, 2014 Check-out: Sep 24, 2014

St. James Hotel, an Ascend Hotel Collection Member

3 stars
330 Magazine Street, New Orleans, LA 70130-2425
Hotel Overview
Reviewer score
3.1
out of 5
227 reviews
I've found my New Orleans Homebase

I travel quite a bit, and like smaller, boutique hotels. I found the St. James location to be... See full review

  • Debzilla
  • Feb 14, 2014
great place

Close to transportation, nice inside, helpful staff, will definitely go again! See full review

  • jenna noelle
  • Mar 24, 2013
Downtown boutique hotel celebrates West Indian spirit in Creole City

The St. James Hotel, an Ascend Hotel Collection Member, honors the legend of West Indian immigrant and merchant, Che, who died in 1851 near the hotel. The portal opened by voodoo priestesses to guide his spirit to the Caribbean is said to have helped Civil War soldiers enter death peacefully. The St. James Hotel, an Ascend Hotel Collection Member, harkens to its Caribbean roots with elegant West Indian decor, brick and stone work, ornate iron work and lush plantings. Every room at this boutique hotel is slightly different.

Highlights
  • Boutique hotel with West Indian flair
  • Dipping pool and courtyard
  • Pet friendly up to 30 pounds (fees apply)
Rooms

All 86 rooms and suites are comfortably outfitted with down feather beds and the usual array of in-room perks such as safes, coffee makers and hair dryers. What is not usual is the decor and room layout.  Rooms vary in shape and design with Caribbean details such as painted designs of monkeys, parrots and palm trees.  Marble baths and a cozy feel remind visitors why they chose a small, privately owned hotel over a chain. A pool and fourth floor sun terrace add appeal.

Features

New Orleans Magazine says Cuvee is among the best restaurants in town. The on-site restaurant boasts an impressive wine list and serves nouveau Creole and continental cuisine. A cavernous dining room is warmed by handiwork in wood, leather and iron. Lunch is served Monday to Friday, dinner Monday to Saturday. The hotel will help to arrange local tours.

Transportation
  • Louis Armstrong New Orleans International Airport (12 miles)
Attractions
  • Bourbon  & Royal streets
  • ·French Quarter
  • Harrah's Casino
  • Riverwalk
Business
  • Two phones in each room
  • Wi-Fi (fees apply)
  • Same day valet laundry service

 

Policies and Fees
  • Pets allowed with a one-time, non-refundable deep cleaning fee of $ 50. If the pet causes damage greater than $50, the guest is liable for replacement or repair.
  • Must be 21 years of age to purchase a room.
  • Children under 12 stay free with adult.
  • The hotel requires a valid I.D. and credit card at time of check-in. A hold may be placed on the credit card to cover the security deposit and incidental charges.
  • There is a $4.95 per day fee for unlimited local and long distance calls within the U.S. and wireless Internet.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

29.9502 -90.0677
Nearby airports
New Orleans Int'l Airport, (MSY), 12.10, MI, W; Lakefront Airport, (NEW), 8.70, MI, NE;
Area description
City Center, I10 Exi253B/243B

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Reviewer score 3.7 out of 5
Reviewer score 3.1 out of 5
Reviewer score 3.5 out of 5

Amenities

  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Dining
Restaurant
Coffee maker in room
Vending machines
Services
Business center
Laundry service
Multilingual
FAX
Parking
Valet parking
Accessibility
Ramp access to buildings
Room
Television with cable
Safe
Telephone
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Iron

Nearby points of interest

  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • New Orleans School of Glass Works: 0.1 mi
  • Entergy IMAX Theater: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Louisiana State Museum: 0.4 mi
  • Contemporary Arts Center: 0.5 mi
  • Jackson Square: 0.6 mi
  • Preservation Hall: 0.6 mi
  • Bourbon Street: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.7 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1.1 mi
  • Port of New Orleans: 1.1 mi
  • American Aquatic Gardens: 1.2 mi
  • Bywater Historic District: 2.3 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.9 mi
  • New Orleans Museum of Art: 3 mi
  • Carousel Gardens: 3.5 mi
  • Riverbend: 3.6 mi
  • City Park New Orleans: 3.9 mi
  • Audubon Zoo: 4.3 mi
  • Lakefront Arena: 5.6 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (227)

Ratings and reviews for St. James Hotel, an Ascend Hotel Collection Member

Overall score

3.1 / 5
5.01.0
227 out of 227
Amenities:
2.7
Room cleanliness:
3.4
Hotel staff:
3.9
Room comfort:
3.4
Location:
4.2
Value:
3.5

61% would recommend to a friend.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
davidmad1
Denver, CO
Oct 21, 2010

Nice, clean, minimal amenities.

Arrived to check in and there is no parking. Across the street for $15 a night, or use hotel valet, for $25. Check was quick and easy, no wait. The room was clean, but the only view I had was of the partnering building about 15 ft away. Clean, quiet. Would have liked to see the price a little lower. But over all a decent experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Nightlife tip: Short walk from hotel

Short walk to Bourban street if you must.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Austin Business Traveler
Business
Austin, TX, USA
Sep 11, 2011

Local charm minus the charm

I've stayed in this hotel twice now because it's two blocks from my company headquarters in the Central Business District, and because I like to try to support independent local businesses. I won't stay here again, though, until they improve the experience. On the positive, sheets and towels have been fresh and clean. But on the negative, they give only 1 bar of soap and a sample packet of Fructis shampoo/conditioner. On this last trip the hallway and room smelled like something had flooded and was not quite dry, and had been doused with a cheap deodorizer. The desk clerk seemed unhappy to be there. This building and location has a lot of potential. I hope the owners and management can give it the charm it deserves.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Hollywood, CA
Jan 2, 2010

It is what it is...

The hotel served it's purpose. We wanted something outside the French Quarter to get away from the noise. The staff was friendly and helpful. The hotel is just old and needs some repairs. For instance, one of our curtains was missing, the hinge on the dresser had broken off, the maid service was not that great, lighting was dim. With all that being said, we did not expect too much because all we were looking for was a quiet room away from the craziness. It suited us just fine. Much like Vegas, if you just need a place to sleep, this hotel is good enough for that.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Love New Orleans
Upstate New York
Dec 14, 2009

Good Location..

We travel to New Orleans twice a year and have become very familiar with the City. The location of the St.James is really nice, short walk to the French Quarter,we even walked to the WWII Museum. Our room was very small but that can be expected with older buildings. This was only a three day vacation the size of the room would be an issue for a longer stay. The staff, all but one, were very friendly and helpful. They have a nice idea using feather beds but really need to use sheets that will stay tucked in!!! We will go back to New Orleans but probably would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Dining tip: In Hotel

Restaurant Cuvee is attached to the Hotel it was wonderful.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Gumbo Lover
Washington, DC
Feb 22, 2011

Great Location

We didn't spend too much time in the hotel room, so it was okay for just crashing. Our room didn't have an alarm clock. There was a mandatory $8/day fee for internet and safe, which was annoying. But the location made up for these things.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Time-saving tip: Not Applicable

Take a taxi to/from the airport, not the shuttle. It's cheaper and will save time.

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
B from Midpac
Business
Honolulu, HI
May 24, 2011

Centrally Located and Comfortable

I attended a conference that was within walking distance from the hotel. The hotel was centrally located and convenient. The room lighting could be improved as well as the amenities. Same class hotels at other destinations were a bit better in terms of amenities and lighting and equally good in terms of location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Make reservations in advance. Select a restaurant where you can have leisurely dining

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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
NYCProducerGuy
New York, NY
May 31, 2009

Good, could be great

The hotel is good, but there are better bangs for the buck. The good points: it's a very clean, lovely building. The location is close to the French Quarter and only a 5 minute walk to the casino. The staff on a whole was friendly and helpful. Now for the downsides. There is a mandatory telephone and safe charge - not very practical in the cell phone age. It's a hefty fee, and I never used either. Plus in the room I was in, there were no drawers or shelves to put clothes - I ended up folding out the ironing board and unpacking there.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
tricia 240
Pittsburgh, Pennsylvania
Apr 13, 2013

Nice Location

Nice location and convient to almost all city activities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Anonymous
Madison Alabama
Feb 26, 2010

Not Quite What It Seemed

The hotel staff were wonderful and very informative. The bed sheets were not fitted and often came off during the night and made sleeping a bit challenging. The absence of a clock was noticable. The trash collecting at 3 AM was loud and prolonged. The hallway noise was very noticable as well. Only certain rooms had balconies. The continental breakfast was present but not well stocked.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
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Review of St. James Hotel, an Ascend Hotel Collection Member

Reviewer score

3
5.01.0
Bufflo52
massachusetts
Aug 31, 2011

New Orleans is supposed to be cool

Tthe city is......the St. James not so much. AC is locked at 75 degees. You cannot override the thermostat. Walking into the room after being out for a couple hours is walking into a hot stuffy room. The room is pleasantly decorated, but not necessarily squeaky clean......the corners in the bathroom had a ditreous buildup that should be taken care of with a little attention to detail. Our room was separated from the main hotel by a pleasant appearing courtyard, but the courtyard smelled of rotting garbage from the adjacent restaurant. The odor is not constant but it it could be a problem for those with sensitive olfactory tendencies. It is not to say the place is all that bad. We would stay there again....it does have it's charm. It is affordable, close to the French Q uarter, Harrad's, and the Riverwalk. . The staff is great. They are friendly and helpful. All in all it was. A fun long weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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