$149 Avg/night
Rate and special offer based on Check-in: Mar 4, 2015 Check-out: Mar 6, 2015

St. Helene- French Quarter

3 stars
View map of 508 Chartres St., New Orleans, LA 70116

Hotel Overview

Reviewer score
3.8
out of 5
82 reviews
Great Stay in the Heart of the French Quarter.

First off, I must say, excellent customer service! Staff was very friendly and helpful we got some... See full review

  • Couple from Brooklyn
  • Feb 22, 2015
Great anniversary trip

The hotel was quiet and comfortable, only one block to Jackson Square, so close to everything. Get... See full review

  • Lawrence S.
  • Jan 21, 2015

This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River.

Our contemporary guest rooms and suites are complete with LCD flat screen TVs, ebony stained hardwood floors, wireless internet, 300 thread-count linens, IPOD docking stations, and all-marble bathrooms. Our French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world!

Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel's location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Cafe du Monde, the French Market, House of Blues, and Pat O' Brien's, which are all located within only one-half mile of this French Quarter gem!

Balcony suites overlooking the world famous French Quarter and a secluded courtyard pool, along with many modern luxuries are just a few of the amenities offered at Hotel St. Helene. All contemporary guest rooms and suites feature one queen bed, complete with local artwork, feather beds and duvets, 350 thread-count linens, flat-screen LCD televisions, FACE toiletries, wireless internet, in-room safes, IPOD docking stations, hardwood floors, high ceilings, and stand-up marble showers. Continental breakfast served daily.

KNOW BEFORE YOU GO:

***The elevator at Hotel St. Helene is currently out of service. The stairwells are the only means to accessing rooms on the second, third, and fourth floors. We apologize for the inconvenience***

A security deposit of $150 will be taken upon check-in, per room, in case of damages and/or incidentals.

Recommendations for you

Customers who viewed St. Helene- French Quarter also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 3.6 out of 5
Reviewer score 4.0 out of 5

St. Helene- French Quarter Rooms

Contemporary Queen
The room offers one queen bed. All standard queen rooms feature original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These rooms are approximately 170 sq feet.
Contemporary JR Suite
The room offers one queen bed. All deluxe queen rooms feature a separate sitting area, original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These rooms are approximately 215 sq feet.
Contemporary MSR Suite
The room offers one queen bed. Balcony Suites feature balconies overlooking the courtyard and pool area or the French Quarter, one queen sized bed, original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These suites are approximately 215 sq feet.

Amenities

  • WiFi
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Internet
WiFi

Nearby points of interest

  • Jackson Square: 0.1 mi
  • Preservation Hall: 0.1 mi
  • Bourbon Street: 0.2 mi
  • New Orleans Historic Voodoo Museum: 0.3 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • American Aquatic Gardens: 0.8 mi
  • Louisiana State Museum: 0.8 mi
  • Contemporary Arts Center: 0.9 mi
  • Algiers Point: 0.9 mi
  • Mercedes Benz Superdome: 1 mi
  • Mercedes-Benz Superdome: 1 mi
  • New Orleans Arena: 1.1 mi
  • Jackson Square: 0.1 mi
  • Preservation Hall: 0.1 mi
  • Bourbon Street: 0.2 mi
  • New Orleans Historic Voodoo Museum: 0.3 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • American Aquatic Gardens: 0.8 mi
  • Louisiana State Museum: 0.8 mi
  • Contemporary Arts Center: 0.9 mi
  • Algiers Point: 0.9 mi
  • Mercedes Benz Superdome: 1 mi
  • Mercedes-Benz Superdome: 1 mi
  • New Orleans Arena: 1.1 mi
  • Port of New Orleans: 1.5 mi
  • Bywater Historic District: 1.9 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • City Park New Orleans: 3.6 mi
  • Riverbend: 3.9 mi
  • Audubon Zoo: 4.6 mi
  • Lakefront Arena: 5.2 mi

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (82)

Ratings and reviews for St. Helene- French Quarter

Overall score

3.8 / 5
5.01.0
82 out of 82
Amenities:
3.2
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
3.8
Location:
4.8
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of St. Helene- French Quarter

Reviewer score

5
5.01.0
Il traveler 2013
Illinois
May 10, 2013

Clean, amazing staff, close to everything!

This hotel was a great find. It was cheaper than other hotels in the area. The room was small, and the only window looked out into the courtyard/stair case. We were not in the room much, so this didn't matter to us. The room is very clean and has high ceilings. The pool is adorable. A modest continental breakfast. The staff was so friendly. They greeted us at the front and took our bags. They also gave us some great recommendations about what to do. The location is perfect. We walked everywhere. Parking for our car was right across the street from the hotel. We will definately stay in this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Masperos has the best sandwiches! Good price. Great staff. Market cafe has the best roast beef po boy.

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
j9j9
Business
Chicago, IL
Jan 17, 2013

great location

This hotel is in the perfect location in the French Quarter. It is between Bourbon Street and the river.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
Billy1o
Business
Ptld. OR
Jan 15, 2013

clean and simple

Our room did not have an exterior window or any furniture. Bed was comfortable, room in good condition.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
JodyBee
Business
Florida
Jan 15, 2013

Birthday get-away

I got this vacation as a birthday present for my boyfriend. The location was great, however, the bed was con-caved and we could hear a pin drop in the room right next door to us. It was very clean and well kept, though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

1
5.01.0
flo-town's hero
Business
Portsmouth, UK
Jan 10, 2013

Great Location and that's about it

Very noisy construction works being carried out opposite with a very large mobile generator running 24/7. Not the hotel's fault, I know, but not great. No elevator to the 3rd floor, which was a bit of a struggle with suitcases. Received charges for 'goodness knows what' on my credit card - only noticed on return from long vacation, so will be posing the question - prepaid through travel agent, so wasn't expecting any additional costs. Room was tiny, even small by European standards, and not what we normally get in the USA. Staff were friendly enough, but nothing spectacular, and it seemed a different person on the front desk every day, so no continuity. In retrospect, wish I'd paid the extra couple of dollars to stay in a slightly more up-market establishment - there are quite a few in the immediate vicinity. Disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

New Orleans seems to have a larger than average number of 'scammers', i.e. people who want to take your money from you for no significant return. Watch out for the 'shoe shine scam'. Man says 'nice shoes' and before you know it, he's rubbing silicone into them and trying to charge you twenty bucks for the privelage. Also, the 'free hat' number. Usually starts as you cross a road and someone with a very stern face advises that you're not allowed to - when you look surprised, they respond with 'without a jack daniels in your hand', or 'without a smile' or somesuch rubbish. They then offer you a free hat, for which they expect over the odds recompense - depending on intimidation to get you to part with your money. Other than that, nice town.

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
mma1
Business
Philadelphia, PA
Jan 6, 2013

First time in New Orleans

Hotel was very nice and staff was beyond helpful. Some cons were no elevator (we were on the third floor) and the bed was a bit to soft for my liking. But I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
vikramhk
Business
Hillsborough, NC
Dec 29, 2012

A good place to stay

The hotel is conveniently located if the French Quarter is going to be one's center of sight seeing. The rooms are clean and the art deco interiors are well done. Not a spectacular place by any means. It met the needs of someone who was out and about all day. Do not expect any thing more than an arrangement of pastries and hot beverages as far as the complimentary breakfast. I could not find drinking water anywhere in the breakfast area. I had an issue with the shower not dispensing hot water. It took two complaints at the front desk, and was fixed on my third morning.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Check out Napoleon House right next door. You can pretty much stalk the place to find out when the lines are not long, and afford to stay there very late.

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
M.Gregory
Business
New York
Dec 24, 2012

Truly enjoyed the experience

Went to a writers conference that took place between Dec 16 - 21 in New Orleans..The staff were simply awesome and helpful and the rooms very clean. Excellent location also.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
JXWeekender
Business
Jackson, MS
Dec 24, 2012

Fantastic French Quarter location

Have made many trips to New Orleans, all for weekend getaways or to attend certain music festivals that N.O. have. First time in this hotel. Very enjoyable experience. Very quaint, small hotel. Rooms are small but updated and clean. This the best way to enjoy the French Quarter. We lived in N.O. many years ago and continue to come back. Only to minor negatives. Still no elevator, but not really a problem. No bath tub (wife loves her bath tub) and no provision for parking by the hotel; you have to find your own. There is Central Parking Co. lot next door where you can park overnight for $35 if a place is available. The location cannot be beaten. Two blocks from Jackson Square. We loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
Papa DB
Business
Denver
Dec 24, 2012

An excellent two night stay

Very charming hotel in excellent location in French Quarter. Within walking distance of all FQ attractions. Very friendly, helpful staff and great value but a small room for two adults. No real amenities outside of a continental breakfast (better hurry before its gone) and a small pool that went unused during my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

A plethora of restaurants and food choices nearby but cleanliness and smells can be iffy.

Was this review helpful to you?
Thank you for your feedback!
Review of St. Helene- French Quarter

Reviewer score

5
5.01.0
Ecuador connection
Business
Denver CO
Dec 6, 2012

Boutique hotel

I loved this place! Great hidden location and comfy room!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top