$109 Avg/night
Rate and special offer based on Check-in: Dec 1, 2014 Check-out: Dec 4, 2014

St. Helene- French Quarter

3 stars
508 Chartres St., New Orleans, LA 70116
Hotel Overview
Reviewer score
3.8
out of 5
74 reviews
Good Place

Room was super nice, pool was great and the staff friendly. Very happy with stay. See full review

  • Ash Flash
  • Jul 30, 2014
Hotel st. Helene

Greeted with the most friendly staff. Complimentary breakfast. Great location between Decatur and... See full review

  • Jason Hartmann
  • Jun 22, 2014

This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River.

Our contemporary guest rooms and suites are complete with LCD flat screen TVs, ebony stained hardwood floors, wireless internet, 300 thread-count linens, IPOD docking stations, and all-marble bathrooms. Our French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world!

Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel's location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Cafe du Monde, the French Market, House of Blues, and Pat O' Brien's, which are all located within only one-half mile of this French Quarter gem!

Balcony suites overlooking the world famous French Quarter and a secluded courtyard pool, along with many modern luxuries are just a few of the amenities offered at Hotel St. Helene. All contemporary guest rooms and suites feature one queen bed, complete with local artwork, feather beds and duvets, 350 thread-count linens, flat-screen LCD televisions, FACE toiletries, wireless internet, in-room safes, IPOD docking stations, hardwood floors, high ceilings, and stand-up marble showers. Continental breakfast served daily.

KNOW BEFORE YOU GO:

***The elevator at Hotel St. Helene is currently out of service. The stairwells are the only means to accessing rooms on the second, third, and fourth floors. We apologize for the inconvenience***

A security deposit of $150 will be taken upon check-in, per room, in case of damages and/or incidentals.

Hotel Map

29.956 -90.0651
Area served
New Orleans.
Nearby airports
Louis Armstrong International Airport (MYS).
Area description
Hotel St. Helene is in the heart of the French Quarter, just steps away from the exciting entertainment found on Bourbon Street! -2 blocks from Jackson Square -3 blocks from Cafe Du Monde -1 block to Decatur St. -4 blocks to Canal St. -3 blocks to Pat O' Briens

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St. Helene- French Quarter Rooms

Contemporary Queen
The room offers one queen bed. All standard queen rooms feature original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These rooms are approximately 170 sq feet.
Contemporary JR Suite
The room offers one queen bed. All deluxe queen rooms feature a separate sitting area, original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These rooms are approximately 215 sq feet.
Contemporary MSR Suite
The room offers one queen bed. Balcony Suites feature balconies overlooking the courtyard and pool area or the French Quarter, one queen sized bed, original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These suites are approximately 215 sq feet.

Amenities

  • WiFi
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Internet
WiFi

Nearby points of interest

  • Jackson Square: 0.1 mi
  • Preservation Hall: 0.1 mi
  • Bourbon Street: 0.2 mi
  • New Orleans Historic Voodoo Museum: 0.3 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • American Aquatic Gardens: 0.8 mi
  • Louisiana State Museum: 0.8 mi
  • Contemporary Arts Center: 0.9 mi
  • Algiers Point: 0.9 mi
  • Mercedes Benz Superdome: 1 mi
  • Mercedes-Benz Superdome: 1 mi
  • New Orleans Arena: 1.1 mi
  • Jackson Square: 0.1 mi
  • Preservation Hall: 0.1 mi
  • Bourbon Street: 0.2 mi
  • New Orleans Historic Voodoo Museum: 0.3 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Outlet Collection at the Riverwalk: 0.5 mi
  • American Aquatic Gardens: 0.8 mi
  • Louisiana State Museum: 0.8 mi
  • Contemporary Arts Center: 0.9 mi
  • Algiers Point: 0.9 mi
  • Mercedes Benz Superdome: 1 mi
  • Mercedes-Benz Superdome: 1 mi
  • New Orleans Arena: 1.1 mi
  • Port of New Orleans: 1.5 mi
  • Bywater Historic District: 1.9 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • City Park New Orleans: 3.6 mi
  • Riverbend: 3.9 mi
  • Audubon Zoo: 4.6 mi
  • Lakefront Arena: 5.2 mi

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (74)

Ratings and reviews for St. Helene- French Quarter

Overall score

3.8 / 5
5.01.0
74 out of 74
Amenities:
3.3
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
3.8
Location:
4.8
Value:
4

85% would recommend to a friend.

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Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
dmsne
Business
Boston MA
Jan 22, 2013

French Quarter proximity cannot be beat

We enjoyed our stay. You are close to Jackson Square and the usual tourist places. You are also close to some local spots, including Frenchman Street and fringes of the Quarter where the real world lives. The hotel was dealing with a few challenges including a huge HVAC engine running constantly 24x7 during our entire stay. Thankfully we had a courtyard room which saved us from the noise. The continental breakfast was quite modest, with a few pasties, cereal, yogurt and coffee. The addition of some fresh fruit, a few more juices would have been great. The room was great, comfortable bed and nice sitting area. The sink top and shower control value were not properly attached. The hotel has no parking and parking is expensive in the French Quarter. Going forward I would not invest in a rental car unless you know you are taking a trip. We spent as much on parking as we did the rental car for 5 days! All in all a great value; and sure to improve on the little things that would make it a 5 start recommendation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Dont rent a car

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Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
Mtexas
Business
Fort Worth, Tx
Jan 21, 2013

Great location, friendly staff,lots of bang for the buck.

Staff very friendly and attentive. Only down side was no elevator. Did I mention attentive staff, young man carried all our bags upstairs! Desk clerk supplied fresh coffee and local eatery suggestions. A repeat visit hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Camella's grill on the corner was yummy.

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Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
j9j9
Business
Chicago, IL
Jan 17, 2013

great location

This hotel is in the perfect location in the French Quarter. It is between Bourbon Street and the river.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
Billy1o
Business
Ptld. OR
Jan 15, 2013

clean and simple

Our room did not have an exterior window or any furniture. Bed was comfortable, room in good condition.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
JodyBee
Business
Florida
Jan 15, 2013

Birthday get-away

I got this vacation as a birthday present for my boyfriend. The location was great, however, the bed was con-caved and we could hear a pin drop in the room right next door to us. It was very clean and well kept, though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

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Review of St. Helene- French Quarter

Reviewer score

1
5.01.0
flo-town's hero
Business
Portsmouth, UK
Jan 10, 2013

Great Location and that's about it

Very noisy construction works being carried out opposite with a very large mobile generator running 24/7. Not the hotel's fault, I know, but not great. No elevator to the 3rd floor, which was a bit of a struggle with suitcases. Received charges for 'goodness knows what' on my credit card - only noticed on return from long vacation, so will be posing the question - prepaid through travel agent, so wasn't expecting any additional costs. Room was tiny, even small by European standards, and not what we normally get in the USA. Staff were friendly enough, but nothing spectacular, and it seemed a different person on the front desk every day, so no continuity. In retrospect, wish I'd paid the extra couple of dollars to stay in a slightly more up-market establishment - there are quite a few in the immediate vicinity. Disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

New Orleans seems to have a larger than average number of 'scammers', i.e. people who want to take your money from you for no significant return. Watch out for the 'shoe shine scam'. Man says 'nice shoes' and before you know it, he's rubbing silicone into them and trying to charge you twenty bucks for the privelage. Also, the 'free hat' number. Usually starts as you cross a road and someone with a very stern face advises that you're not allowed to - when you look surprised, they respond with 'without a jack daniels in your hand', or 'without a smile' or somesuch rubbish. They then offer you a free hat, for which they expect over the odds recompense - depending on intimidation to get you to part with your money. Other than that, nice town.

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Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
mma1
Business
Philadelphia, PA
Jan 6, 2013

First time in New Orleans

Hotel was very nice and staff was beyond helpful. Some cons were no elevator (we were on the third floor) and the bed was a bit to soft for my liking. But I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
vikramhk
Business
Hillsborough, NC
Dec 29, 2012

A good place to stay

The hotel is conveniently located if the French Quarter is going to be one's center of sight seeing. The rooms are clean and the art deco interiors are well done. Not a spectacular place by any means. It met the needs of someone who was out and about all day. Do not expect any thing more than an arrangement of pastries and hot beverages as far as the complimentary breakfast. I could not find drinking water anywhere in the breakfast area. I had an issue with the shower not dispensing hot water. It took two complaints at the front desk, and was fixed on my third morning.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Check out Napoleon House right next door. You can pretty much stalk the place to find out when the lines are not long, and afford to stay there very late.

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Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
M.Gregory
Business
New York
Dec 24, 2012

Truly enjoyed the experience

Went to a writers conference that took place between Dec 16 - 21 in New Orleans..The staff were simply awesome and helpful and the rooms very clean. Excellent location also.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of St. Helene- French Quarter

Reviewer score

4
5.01.0
JXWeekender
Business
Jackson, MS
Dec 24, 2012

Fantastic French Quarter location

Have made many trips to New Orleans, all for weekend getaways or to attend certain music festivals that N.O. have. First time in this hotel. Very enjoyable experience. Very quaint, small hotel. Rooms are small but updated and clean. This the best way to enjoy the French Quarter. We lived in N.O. many years ago and continue to come back. Only to minor negatives. Still no elevator, but not really a problem. No bath tub (wife loves her bath tub) and no provision for parking by the hotel; you have to find your own. There is Central Parking Co. lot next door where you can park overnight for $35 if a place is available. The location cannot be beaten. Two blocks from Jackson Square. We loved it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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