$85 Avg/night
Rate and special offer based on Check-in: Aug 10, 2014 Check-out: Aug 11, 2014

St. Helene- French Quarter

3 stars
508 Chartres St., New Orleans, LA 70116
Hotel Overview
Reviewer score
3.7
out of 5
66 reviews
Hotel st. Helene

Greeted with the most friendly staff. Complimentary breakfast. Great location between Decatur and... See full review

  • Jason Hartmann
  • Jun 22, 2014
Well worth the money

A wonderful place to stay. It is close to everything in the French Quarter. The staff was great See full review

  • Mel838
  • Jul 24, 2013

This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River.

Our contemporary guest rooms and suites are complete with LCD flat screen TVs, ebony stained hardwood floors, wireless internet, 300 thread-count linens, IPOD docking stations, and all-marble bathrooms. Our French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world!

Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel's location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Cafe du Monde, the French Market, House of Blues, and Pat O' Brien's, which are all located within only one-half mile of this French Quarter gem!

Balcony suites overlooking the world famous French Quarter and a secluded courtyard pool, along with many modern luxuries are just a few of the amenities offered at Hotel St. Helene. All contemporary guest rooms and suites feature one queen bed, complete with local artwork, feather beds and duvets, 350 thread-count linens, flat-screen LCD televisions, FACE toiletries, wireless internet, in-room safes, IPOD docking stations, hardwood floors, high ceilings, and stand-up marble showers. Continental breakfast served daily.

KNOW BEFORE YOU GO:

***The elevator at Hotel St. Helene is currently out of service. The stairwells are the only means to accessing rooms on the second, third, and fourth floors. We apologize for the inconvenience***

A security deposit of $150 will be taken upon check-in, per room, in case of damages and/or incidentals.

St. Helene- French Quarter Rooms

Contemporary Queen
The room offers one queen bed. All standard queen rooms feature original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These rooms are approximately 170 sq feet.
Contemporary JR Suite
The room offers one queen bed. All deluxe queen rooms feature a separate sitting area, original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These rooms are approximately 215 sq feet.
Contemporary MSR Suite
The room offers one queen bed. Balcony Suites feature balconies overlooking the courtyard and pool area or the French Quarter, one queen sized bed, original hardwood floors, marble standing shower, ceiling fans, flat screen LCD televisions, 300 thread count linens, individual air temperature controls, IPOD docking station, in-room safes, wireless internet, and iron & ironing boards. These suites are approximately 215 sq feet.

Amenities

  • WiFi
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Internet
WiFi

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Hotel Map

29.956 -90.0651
Area served
New Orleans.
Nearby airports
Louis Armstrong International Airport (MYS).
Area description
Hotel St. Helene is in the heart of the French Quarter, just steps away from the exciting entertainment found on Bourbon Street! -2 blocks from Jackson Square -3 blocks from Cafe Du Monde -1 block to Decatur St. -4 blocks to Canal St. -3 blocks to Pat O' Briens

Nearby points of interest

  • Crescent City Brewhouse: 0.1 mi
  • Jackson Square: 0.1 mi
  • Preservation Hall: 0.1 mi
  • Bourbon Street: 0.2 mi
  • Musee Conti Wax Museum: 0.2 mi
  • New Orleans Historic Voodoo Museum: 0.3 mi
  • Folklife and Visitor Center: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Riverwalk Marketplace: 0.5 mi
  • Storyville: 0.6 mi
  • American Aquatic Gardens: 0.8 mi
  • Louisiana State Museum: 0.8 mi
  • Contemporary Arts Center: 0.9 mi
  • Crescent City Brewhouse: 0.1 mi
  • Jackson Square: 0.1 mi
  • Preservation Hall: 0.1 mi
  • Bourbon Street: 0.2 mi
  • Musee Conti Wax Museum: 0.2 mi
  • New Orleans Historic Voodoo Museum: 0.3 mi
  • Folklife and Visitor Center: 0.4 mi
  • Entergy IMAX Theater: 0.4 mi
  • Aquarium of The Americas: 0.4 mi
  • New Orleans School of Glass Works: 0.5 mi
  • Riverwalk Marketplace: 0.5 mi
  • Storyville: 0.6 mi
  • American Aquatic Gardens: 0.8 mi
  • Louisiana State Museum: 0.8 mi
  • Contemporary Arts Center: 0.9 mi
  • Algiers Point: 0.9 mi
  • Louisiana Superdome: 1 mi
  • Mercedes-Benz Superdome: 1 mi
  • New Orleans Arena: 1.1 mi
  • Port of New Orleans: 1.5 mi
  • East Tennessee Historical Center: 1.7 mi
  • Bywater Historic District: 1.9 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.7 mi
  • New Orleans Museum of Art: 2.7 mi
  • Carousel Gardens: 3.3 mi
  • Amistad Research Center: 3.4 mi
  • City Park New Orleans: 3.6 mi
  • Riverbend: 3.9 mi
  • State Capital Publishing Museum: 4 mi
  • Audubon Zoo: 4.6 mi
  • Lakefront Arena: 5.2 mi
  • Six Flags New Orleans: 10.1 mi

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (66)

Ratings and reviews for St. Helene- French Quarter

Overall score

3.7 / 5
5.01.0
66 out of 66
Amenities:
3.2
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.8
Value:
4

85% would recommend to a friend.

Sort by:
Review of St. Helene- French Quarter

Reviewer score

5
5.01.0
T.Cheng
New York, NY
Aug 17, 2012

Perfect

Everything was perfect! The staff was great and extremely helpful! Our room was clean and perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Best meal was at R'evolution.

Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
BCTravel
DC
Apr 15, 2013

Great Location, but Loud Room

Close to everything in the Quarter and helpful staff, but the room was at the top of the stairs where we heard every passerby. Could hear the conversation of our next door neighbors from in our room. Great if you don't plan to stay in the room long, but don't count on a great night's sleep

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
Jimboutit
Chattanooga, TN
Oct 21, 2013

Great location

Great location, just a few blocks from outstanding restaurants, bars, and shopping. We found our room to be pretty noisy, but it might have just been because we were on the first floor near an open stairwell. To be fair, we did not complain about the noise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
mma1
Philadelphia, PA
Jan 6, 2013

First time in New Orleans

Hotel was very nice and staff was beyond helpful. Some cons were no elevator (we were on the third floor) and the bed was a bit to soft for my liking. But I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
Key joe
Fort Collins co
Jul 16, 2014

Awesome location, room could use a refresh.

The hotel is charming, with tall (10 feet ish) ceilings and a beautiful courtyard. We stayed in one of the garden view rooms. There were 8ft tall shuttered door that opened into the courtyard. The rooms were cool and bright, but the Ac was pretty noisy and the bed was pretty uncomfortable/squeaky. Overall a great place to stay. They just need to give the Ac a little attention and get some new beds to make it an awesome place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Nightlife tip: Long walk from hotel

The international hotel has the best bar that we visited while in town. Incredible hand crafted drinks, great barmaid personality and cool ambiance.

Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
DMS901
Memphis
Sep 22, 2012

Room 205 Nice but small

Stayed for one night and the location is great. Room was very clean and bright. The in room safe was on the floor of the closet which required you to lay on the floor to access it. It would make more sense to mount it on the shelf of the closet. The staff was very friendly. parking is very high at $35 but it is the French Quarter.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Camilla Grill is a great place for breakfast and it is located in the same block.

Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
T n J
Orlando, Florida
Jul 3, 2012

First Visit to New Orleans

Overall I had an ok experience. The location was great. There was Parking ( expensive $35/ day) right next door. It was a little noisy though at night, people yelling from above down to the pool , and staff arguing in stairwell with a hotel guest.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
vikramhk
Hillsborough, NC
Dec 29, 2012

A good place to stay

The hotel is conveniently located if the French Quarter is going to be one's center of sight seeing. The rooms are clean and the art deco interiors are well done. Not a spectacular place by any means. It met the needs of someone who was out and about all day. Do not expect any thing more than an arrangement of pastries and hot beverages as far as the complimentary breakfast. I could not find drinking water anywhere in the breakfast area. I had an issue with the shower not dispensing hot water. It took two complaints at the front desk, and was fixed on my third morning.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Check out Napoleon House right next door. You can pretty much stalk the place to find out when the lines are not long, and afford to stay there very late.

Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
old joe
salem or
Feb 8, 2014

French Quarter Ambiance

This hotel fit the FQ like an old well worn glove. The room was clean and the bathroom was newly renovated, but the TV had no reception and apparently could not be fixed. The staff was friendly, the continental breakfast adequate, but the bed was lumpy and the bed linens poor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
lolalizard
Columbus, OH
Oct 22, 2012

Family get together

No elevator and we requested the first floor and were told we would get it and we didn't. Air conditioner made a loud buzzing noise (all night). No decaf coffee. Not enough chairs in the court yard.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Review of St. Helene- French Quarter

Reviewer score

3
5.01.0
J.J. Wright
CT
Mar 14, 2013

It does the job, with a few caveats.

The hotel is in a perfect location, only a couple blocks from nearly all the high points of the Vieux Carre. Bear in mind that the hotel DOES NOT have its own garage or lot. You will probably have to move your vehicle at least once and pay handily to do so at the various public lots adjacent to the hotel. My room--a queen suite--was on the smallish side, but comfortable and clean, with a couch in an alcove - presumably this is what makes it a suite. Unfortunately, the thermostat in my room was not working (I heard at least one other guest on my floor say the same) so the room warmed up while I was out, though it cooled after I turned the air off. There are no bathtubs, only standing showers in most (all?) rooms, so between that and the smallish room, this is perhaps not the best place if you're traveling with kids or looking to cram a group into one room to save. The free breakfast was just some coffee and some pastries on a plate at the end of the hall. Between this and the pralines and water in the room, the hidden "amenities charge" of $11/night seems steep. The courtyard and pool seemed nice, though it was far to cool out for swimming. The staff was fine, though one gentleman whose name I didn't catch was most helpful. You will recognize him by the earbuds that never leave his ears, but don't be fooled, he's quite attentive. Overall, I thought the St. Helene was a fine place for someone on a budget, and its location and ease of access mostly made up for any faults. This is a fine hotel for a couple or a solo traveler not looking to spend a ton while still getting the most out of a stay in the French Quarter.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
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