$114 Avg/night
Rate and special offer based on Check-in: Sep 8, 2015 Check-out: Sep 9, 2015

Sheraton New Orleans Hotel

4 stars
View map of 500 Canal Street, 500 Canal Street, New Orleans, LA 70130

Hotel Overview

Reviewer score
4.0
out of 5
452 reviews
Good value for the price

Clean rooms, friendly staff and nice amenities . We were on vacation and enjoyed sitting in the... See full review

  • Victoria
  • Aug 9, 2015
Convinent location

Very nice, clean. All service was great. Great location. Fast service. See full review

  • Adrienne J.
  • Aug 4, 2015

The Sheraton New Orleans Hotel in New Orleans features 1,110 fully renovated guest rooms, including 53 suites. Each of the rooms boasts the plush Sheraton Sweet Sleeper Bed, and the hotel is equipped with more than 100,000 square feet of revitalized event and meeting space.

Guests are welcome to relax in the Sheraton Club Lounge, break a sweat with the Sheraton Fitness program by Core Performance or enjoy a meal at one of three dining outlets. The hotel is proud to be an environmentally friendly and green facility that boasts eco-friendly linens, shower heads, paint, incandescent lighting and motion sensor HVAC controls.

Location
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Highlights

Sheraton New Orleans Hotel is nestled in the heart of the Big Easy and centrally located on the celebrated parade route. Within walking distance, guests can cross historic Canal Street to enter the French Quarter, which is home to famous nightclubs and restaurants, shopping, live music, historic sites and museums.

Also nearby are the Aquarium of Americas, Harrah's New Orleans Casino and the National D-Day Museum. Popular shopping destinations in the neighborhood include JAX Brewery, Riverwalk Marketplace and Canal Place.

The hotel is dog-friendly, and you can take advantage of room service if you would rather unwind on-site. On-site dining options include Roux Bistro, featuring New Orleans-inspired cuisine, and Pelican Bar.

Policies
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sheraton New Orleans Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Concierge desk
Wake-up service
In-Room Safe
Shops/Commercial services
Porters
Doorman
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Sofa bed
Sitting area
Ironing board
Smoke detectors

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Dining

Starbucks Coffee
Treat yourself to coffees from around the world, specialty espresso beverages, tasty baked goods and selected merchandise.
Roux Bistro
At Roux Bistro you won’t find a Creole menu and we don’t serve Cajun fare. It’s strictly New Orleans cuisine for breakfast and lunch. Out talented chefs guarantee a culinary experience second to none in a city famous for dining.
Pelican Bar
Cap off your night in grand style with a cocktail at the Pelican Bar. Named in honor of Louisiana’s state bird, this beautiful and enchanting bar is reminiscent of a French Quarter courtyard. Relax with your favorite libation or a bite from our menu.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

3.7 / 5
5.01.0
6 out of 452
Amenities:
3.5
Cleanliness:
3.5
Hotel staff:
4.3
Comfort:
3.7
Location:
4.7
Value:
4.3

83% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

2
5.01.0
weezie
New Orleans, LA, USA
Aug 16, 2011

Birthday Weekend, Tourist At Home

The location was extremely convenient; however, there were some renovations going on that prevented me from utilizing the fitness center they normally offer. While I applaud the growth, I wish the front desk would have communicated this to me upon arrival. When I inquired about the location of the gym, they did not volunteer the information then either. The staff was relatively friendly and accommodating, however, the bathroom was not as clean as it should have been therefore I wiped the entire area down before using the restroom. Overall the hotel needs updating. Finally, when I went to check out the one attraction the hotel bragged on - the in house Starbucks - it was randomly closed at noon on a Sunday without warning. The city and the location has so much to offer, these minor disappointments did not impact my trip; however, I would not return to this hotel given the variety of choices in downtown New Orleans.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Review of Sheraton New Orleans Hotel

Reviewer score

3
5.01.0
Sardonic
Fort Lauderdale
Sep 10, 2014

Close to everything

Close to French Quarter and safe . Good gym. Helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
ZAP77
NJ
Dec 18, 2012

AWESOME STAY!!

GREAT CENTRAL LOCATION, UPSCALE HOTEL! ONLY ISSUE WAS OUR ROOM WASNT CLEANED ONE DAY AND WE WERE GONE FROM 7 AM TO 7PM! ALSO IF YOU RE PAYING EXTRA FOR THE CLUB ROOM, RECONSIDER, THE AMENITIES U PAY EXTRA FOR ARE NOT REALLY WITH IT.. BUT PERFECT LOCATION! WALKING DISTANCE TO EVERYTHING!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Dining tip: Short walk from hotel

MR. B'S BISTRO

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Anonymous
Chicago, IL
Mar 25, 2011

Good location, friendly

Had a great stay just 1 night before a cruise. Great location, friendly staff, clean rooms. Ate at a great local place just SW of hotel called "Mothers" - highly recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Dining tip: Short walk from hotel

Mother's, 401 Poydras Street

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
gehrintj
Philadelphia, PA
Sep 3, 2014

Nice for the price.

Staff was very helpful. Location was great, within walking distance to Bourbon Street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Mplstraveller
Minneapolis, Minnesota
Sep 3, 2014

A great deal and a comfortable stay

This is a great hotel - friendly staff and modern. The only thing that wasn't perfect was the housekeeping - and that was still good, it's just that there were a couple of small pieces of trash left on the floor from the last guest. This is a good location too for venturing into the French Quarter which starts across the street, so most things are just a few blocks walk or a $5 cab fare.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

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