$139 Avg/night
Rate and special offer based on Check-in: Jan 16, 2013 Check-out: Jan 19, 2013

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
399 reviews
A great hotel at a great value!

I was here the weekend before Christmas for the Cosmic Convergence Festival, and there was also a... See full review

  • FBGordon
  • Dec 31, 2012
Sheraton Canal Street New Orleans

This hotel has very gracious and professional staff. It proved, you can go home again. ( I was born... See full review

  • Rjduppy
  • Oct 9, 2012
Large New Orleans hotel with amenities for business, pleasure travelers

Classic Crescent City charm invites guests to the Sheraton New Orleans conveniently located near New Orleans best attractions. The French Quarter, Harrah's Casino, Audubon Insectarium, Bourbon Street, Mississippi River, Riverwalk Marketplace and The Shops at Canal Place are within four blocks of the hotel. Modern conveniences such as high-speed Internet access (fees apply), laundry/valet services, a business center and a fitness center are sure to please the savvy traveler. There is 105,700 square feet of convention and exhibit space available.

Highlights
  • Centrally located near French Quarter and the convention center
  • Relaxing rooftop pool and sun deck
  • Dog friendly up to 80 pounds (fees apply)
Rooms

All 1,110 guest rooms and 53 suites at Sheraton New Orleans feature the plush Sheraton Sweet Sleeper bed. Guests with pets can receive a Dog Sweet Sleeper bed for pets up to 80 lbs (fees apply). Affordable in-room dining and high-speed Internet access are both available 24 hours (fees apply). Feel at home in tastefully designed contemporary rooms with white duvets and elegant furnishings.

 

Features

Rioux Bistro Creole serves cuisine from locally sourced ingredients for lunch. The Pelican Bar evokes true New Orleans style with wrought-iron gates, a tiered fountain and lavish landscaping reminiscent of a French Quarter courtyard.

Transportation
  • French Quarter (half a block)
  • Ernest N. Morial Convention Center (1.2 miles)
  • Louis Armstrong New Orleans International Airport (13.5 miles)
  • Bourbon Street (2.5 blocks)
Attractions
  • Mississippi River (0.1 miles)
  • French Market (0.6 miles)
  • City Park Golf Course (3 miles)
  • New Orleans Museum of Art (3 miles)
  • Mardi Gras World (4 miles)
Business
  • 105,700 square feet  of convention and exhibit space available
  • The 30,000 square foot Napoleon Exposition and Ballroom offers flexible meeting space and can be divided into 12 breakout rooms
  • Full catering services
  • Business center (fees apply)

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

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Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • East Tennessee Historical Center: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • New Orleans Museum of Art: 2.9 mi
  • Amistad Research Center: 3.2 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • State Capital Publishing Museum: 4.1 mi
  • Audubon Zoo: 4.4 mi
  • Six Flags New Orleans: 10.4 mi

Amenities

  • 24 hour front desk
  • Accessible facilities
  • Air conditioned
  • AM/FM alarm clock
  • Bar/Lounge
  • Business center
  • Coffee maker in room
  • Concierge
  • Concierge desk
  • Doorman
  • Fire alarm with light
  • Gift shop
  • Hairdryer in room
  • Meeting/Banquet facilities
  • No smoking rooms/facilities
  • Outdoor pool
  • Pets allowed
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Room service
  • Safe
  • Safe deposit box
  • Sauna
  • Smoke-free policy
  • Television with cable
  • Valet parking
  • Wake-up service

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (399)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
60 out of 399
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.9
Value:
4.1

95% would recommend to a friend.

Sort by:
Review this hotel
Review of Sheraton New Orleans Hotel

Reviewer score

4
World Traveler ST
Florence, MA
Dec 27, 2012

Hotel was great!

Found parking to be VERY expensive and would have been nice to be aware of the parking fees ahead of time (added an additional $200 to 5 day trip to just park car) and the concierges were less than spectacular, not exactly helpful. Beds were super comfy - room was super clean and the view was outstanding!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: In Hotel

Make sure you need a car before you bring one to the hotel! Very expensive parking ($40 day!)

Review of Sheraton New Orleans Hotel

Reviewer score

4
Juicy Jen
Lafayete, La
Dec 17, 2012

Great place to stay

Great location, very clean and staff friendly. Rooms looked newly remodeled.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

4
7Oct
Atlanta
Oct 8, 2012

Great Location!

Close to the main attractions. Clean and good service

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
Teen
NY
Jul 10, 2012

essence music festival getaway

I found everything at the Sheraton to be wonderful. I would definitely refer this hotel to all my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

1
TwentySomething Traveler
New York, NY
Jul 8, 2012

Not Happy

Our room was not cleaned for three days, despite our numerous complaints. Hotel was old and appeared run down. water pressure was low.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Review of Sheraton New Orleans Hotel

Reviewer score

4
emcline
Franklin, IN, USA
Apr 9, 2012

Close to everything!

This is a nice, affordable hotel that was in walking distance to everything we wanted to do. The room was clean and comfortable, although maybe a bit noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

5
Sadie lou
houma, louisiana
Mar 4, 2012

Get Away

Great experience. Hotel was clean and staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
rbehokie
Richmond, VA, USA
Jan 12, 2012

sugar bowl trip

great location good breakfast buffet refrigerator in room didn't work but no matter

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

sammy's on bourbon street tujacques across street from cafe dumond absenthe house

Review of Sheraton New Orleans Hotel

Reviewer score

3
Mr. Discerning
Salem, MA, USA
Jan 7, 2012

No hot water!

The second night of my stay the hotel shut off the hot water. And then ALL water to my room. They had bottled water at the bell stand, 35 FLOORS DOWN! Really? Also, I got some attitude from the woman in the business center. Isn't that normally a free amenity? The location is great, my view was awesome, but the issues above, and the $6 pint of Abita in the bar were turn offs for the price I paid.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

The Audobon Insectarium is steps away in the U.S. Customs House and only $14 with a AAA membership.

Review of Sheraton New Orleans Hotel

Reviewer score

4
RushNyc
NYC
Jan 2, 2012

NOLA experience!

This hotel is located in a great location which you truly cant beat for the price! I had an excellent time and had no big complaints about the hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
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