$81 Avg/night
Rate and special offer based on Check-in: Dec 23, 2014 Check-out: Dec 24, 2014

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
476 reviews
First New Orleans Trip

Hotel staff was very friendly and accommodating. Flight was canceled the first night and my first... See full review

  • C. Adan R.
  • Sep 22, 2014
Wonderful Stay and pleasing views

Great location, stayed on the 44th floor overlooking the river. Right next to all public... See full review

  • Vacationer 8282012
  • Sep 6, 2014
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

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Reviewer score 3.9 out of 5

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Outdoor pool
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Concierge desk
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Doorman
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Fire alarm with light

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Outlet Collection at the Riverwalk: 0.3 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Mercedes Benz Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (476)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
72 out of 476
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.8
Value:
4.1

94% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
josephinil
Business
Champaign Illinois
Sep 7, 2014

Great stay!

My friends and I, stayed in this hotel for southern decadence, and this is my third time at this hotel. I love the location and service. The mattress was a little hard for me, and the parking is $42.00 a day with taxes! ! But I will be back, hint 5 blocks north is a parking garage, we parked for $60.00/week! Can't wait to come back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park elsewhere!

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Buzzoff
Business
Oklahoma City
Sep 2, 2014

Great location, friendly, and clean!

Was very impressed with this hotel stay. Room was clean, friendly staff, great location, great value! Only complaint was the food choices, only one resterant on site and food was priced to high, few choices, and poor quality. Would defiantly stay here again...but....eat/dine elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Gumbo Shop, and Johnny's Po Boys a must!!!!

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Marilyn Super Traveler
Business
Amory, Ms
Sep 1, 2014

Great weekend place to stay

I loved the location of the hotel. The staff was very efficient and helpful. I will be back to stay at this hotel when I return to NO.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Close to French Quarters.

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Lexi Lou
Business
Boston MA
Aug 20, 2014

New Orleans Trip

Room clean, lobby clean, strong smell but not bad. I would stay at this hotel again if it were not in New Orleans. New Orleans was not very clean but it always felt nice walking back into this hotel. Beds were comfy, rooms always cleaned when were were out. Nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Felix's Lafittes- bar

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Bluemelon
Business
Dalton, Ga
Aug 19, 2014

Great Location

The location, staff, bed, and food were great. It was a bit noisy at times with what sounded like construction work but there was no construction going on. Over all it's a great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

This hotel is at a great location that everything worth while is at a walking distance.

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Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Balmy in New Orleans
Business
Dallas, Texas
Jul 28, 2014

respite from unholy humidity

Hotel is in good proximity of French Quarter. A balmy walk or short cab ride will get you anywhere. Overnight air conditioning could and should have been cooler.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Club inside Harrah's was great one night (all about the DJ) and lousy another. Just look at the dance floor -- you'll know!

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
ebs210
Business
Gardena, CA
Jul 17, 2014

Great place to stay

Clean, comfortable room. Close to everything we wanted to do. The tour desk right there in the lobby was convenient as well. Vending machine on the floor was less expensive than the stores outside.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

3
5.01.0
cwill
Business
beaumont, texas
Jun 23, 2014

overly priced

Prime location....rooms clean. Valet 42 a night....too high! No refrigerator in room

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
loli
Business
Miami, FL, USA
Apr 29, 2014

Weekend getaway

Do I have to explain someone what sheraton is?? I don't think so. Location was amazing!! All the rest .. Lovely weekend and definitely I'll come back and stay at the same hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Bourbon street is a must do!!! So much live... Artists playing music o performance on almost every corner! Beautiful.

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Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
NYElizabeth
Business
New York
Feb 19, 2014

Quick and Easy trip

The hotel was awesome. Check in was a breeze, restaurant/bar on site made it very easy to grab a quick snack before heading out to party. The rooms were very clean and comfortable. We had a small issue when the toilet backed up but housekeeping and maintenance were up within 10 minutes to fix it and apologize. I would definitely go back to this hotel again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Check out the visitor's guides located in the information center. There are some great coupons in there that can save you a lot! We got free dinners, souvenirs, discounts off of tours which we never would have tried.

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