Sheraton New Orleans Hotel
http://www.orbitz.com/hotel/United_States--LA/New_Orleans/Sheraton_New_Orleans_Hotel.h7946/
Hotel Overview
A great hotel at a great value!
I was here the weekend before Christmas for the Cosmic Convergence Festival, and there was also a...
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FBGordon
- Dec 31, 2012
Sheraton Canal Street New Orleans
This hotel has very gracious and professional staff. It proved, you can go home again. ( I was born...
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Rjduppy
- Oct 9, 2012
Large New Orleans hotel with amenities for business, pleasure travelers
Classic Crescent City charm invites guests to the Sheraton New Orleans conveniently located near New Orleans best attractions. The French Quarter, Harrah's Casino, Audubon Insectarium, Bourbon Street, Mississippi River, Riverwalk Marketplace and The Shops at Canal Place are within four blocks of the hotel. Modern conveniences such as high-speed Internet access (fees apply), laundry/valet services, a business center and a fitness center are sure to please the savvy traveler. There is 105,700 square feet of convention and exhibit space available.
Sheraton New Orleans Hotel Rooms
- Traditional
- Description not provided
Hotel Map
- Area served
- Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
- Nearby airports
- Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
- Area description
- Downtown
Nearby points of interest
- New Orleans School of Glass Works: 0.2 mi
- Entergy IMAX Theater: 0.3 mi
- Aquarium of The Americas: 0.3 mi
- Crescent City Brewhouse: 0.3 mi
- Riverwalk Marketplace: 0.3 mi
- Musee Conti Wax Museum: 0.4 mi
- Preservation Hall: 0.5 mi
- Louisiana State Museum: 0.5 mi
- Bourbon Street: 0.5 mi
- Contemporary Arts Center: 0.6 mi
- New Orleans Historic Voodoo Museum: 0.6 mi
- Folklife and Visitor Center: 0.7 mi
- Louisiana Superdome: 0.8 mi
- New Orleans Arena: 0.9 mi
- Algiers Point: 1 mi
- New Orleans School of Glass Works: 0.2 mi
- Entergy IMAX Theater: 0.3 mi
- Aquarium of The Americas: 0.3 mi
- Crescent City Brewhouse: 0.3 mi
- Riverwalk Marketplace: 0.3 mi
- Musee Conti Wax Museum: 0.4 mi
- Preservation Hall: 0.5 mi
- Louisiana State Museum: 0.5 mi
- Bourbon Street: 0.5 mi
- Contemporary Arts Center: 0.6 mi
- New Orleans Historic Voodoo Museum: 0.6 mi
- Folklife and Visitor Center: 0.7 mi
- Louisiana Superdome: 0.8 mi
- New Orleans Arena: 0.9 mi
- Algiers Point: 1 mi
- American Aquatic Gardens: 1.1 mi
- Port of New Orleans: 1.2 mi
- East Tennessee Historical Center: 1.4 mi
- Bywater Historic District: 2.2 mi
- New Orleans Museum of Art: 2.9 mi
- Amistad Research Center: 3.2 mi
- Carousel Gardens: 3.4 mi
- Riverbend: 3.7 mi
- State Capital Publishing Museum: 4.1 mi
- Audubon Zoo: 4.4 mi
- Six Flags New Orleans: 10.4 mi
Amenities
- 24 hour front desk
- Accessible facilities
- Air conditioned
- AM/FM alarm clock
- Bar/Lounge
- Business center
- Coffee maker in room
- Concierge
- Concierge desk
- Doorman
- Fire alarm with light
- Gift shop
- Hairdryer in room
- Meeting/Banquet facilities
- No smoking rooms/facilities
- Outdoor pool
- Pets allowed
- Pool
- Porters
- Radio
- Restaurant
- Room service
- Safe
- Safe deposit box
- Sauna
- Smoke-free policy
- Television with cable
- Valet parking
- Wake-up service
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (399)
Ratings and reviews for Sheraton New Orleans Hotel
- All travelers (399) 4 / 5
- Business (75) 4 / 5
- Couples (159) 3.9 / 5
- Families (58) 3.9 / 5
- Friends (60) 4 / 5
- Singles (43) 4 / 5
- L.G.B.T. (2) 4 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.2
- Room comfort:
- 4.1
- Location:
- 4.7
- Value:
- 3.9
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Brookland Runner
Good location
We chose the hotel due to the location. It proved to allow us to walk around the city which was nice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Go to Brennan's for the Bananas Foster!
Reviewer score
Would not recommend
telle twinkletoes
one glitch after another
waited for over an hour at checkin because systems were down. Ice machine didn't work on our floor. Starbucks only open occasionally in lobby. Lukewarm water in shower last morning. Not a 4 star experience by any means.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 1
Dining tip:
Short walk from hotel
Dinner at Brennans was fantastic.
Reviewer score
Would recommend
APlas
Great room with beautiful view!!
We visited N Orleans over Christmas to see our son and spent 5 days at this hotel.Very friendly staff and services were great. The view overlooking the city and river were just beautiful!! Thanks Sheraton for making our trip even better.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
eudeyt
Some hickups, but a fantastic place to stay
One of the rooms had the bathroom being remodeled and had sitting water in bathtub. However the hotel staff was more than accomadating and gave us a new room with a $50 credit. Also the parking for one day was $42. So if you can find somewhere else to park i would. Overall we were very happy with Hotel and rooms had a beautiful view of New Orleans.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short drive from hotel
Go to Frenchman Street. Alot of authentic New Orleans bars with out all the drunks on Burban St.
Reviewer score
Would recommend
M.Jones
Booking agent Fail
I booked through "Obtz", secured rooms on the upper level of the hotel, and when I showed up I was given a room on the lower level, because the hotel had blocked off all of the upper level rooms and I wasn't notified until I checked in. The hotel was undergoing a lot of repair & maintenance, so there was much noise around our room during the morning or late afternoon. The staff was amazing and did everything they could to accommodate me, and the situation, unfortunately it wasn't until my last night in the hotel did they open the upper levels and called me to offer an upper level room. "Obtz" has certainly raised some concerns with me about the service they offer after this trip.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Time-saving tip:
Short walk from hotel
Most everything to see and do in New Orleans is within a short walking distance from this hotel. Call the hotel and book through them instead of "Obtz" to ensure you get an honest answer and know what you are walking into.
Reviewer score
Would recommend
Cajun Mom 4
Family Getaway
We love staying at the Sheraton when we visit New Orleans. The location is perfect and the views are incredible. Our only complaint would be the check-in process which is entirely too slow. The lines moved slowly, no one was at the Starwood Guest desk and the other personnel behind the desk kept leaving the desk while people were waiting.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Wear comfortable shoes to experience New Orleans. Taking cabs do not allow you to see the most impressive parts of the city.
Reviewer score
Would recommend
the roach
Renovation!!!
ok...most hotels in New Orleans are being renovated for the SuperBowl that is happening shortly. But, a citywide water shortage caused some stress on the day that we were to leave. The bar staff is excellent and met some really cool people but when we came back from the game to get a drink at 11pm...they were closing! The elevator situation is confusing. I stayed at this hotel 8 years ago and it has gone through some changes...I know I will give it another chance though....the location is great...steps from the French Qtr. and walking distance to the Superdome.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
K-Pauls had the most delicious fall sample with roasted pumpkins seeds and goat cheese. And Sobou is an excellent restuarant with blackened redfish and yellowfin tuna with mirlitons. Get the cherries jubilee and share it if you must! These are both on St. Charles
Reviewer score
Would recommend
Chiefs and Steelers fan
Great location!
The hotel was perfectly situated for our food and shopping weekend. Easy walking distance to everything in the French Quarter, and close to the streetcar and bus stops for other activities. The Front Desk staff was wonderfully helpful with transportation and restaurant suggestions, and directions. One star off because the cleaning staff on the floors were unbelievably loud; this occurred from 10 am to as late as 7pm. Do Not Disturb signs didn't prevent them from allowing every room door to slam shut against the propped-open lock-latch over and over again. Perhaps they need to be supplied with rubber door-stops to prevent this awful noise.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
Short walk from hotel
Sign up for a Walking Tour with a local company; we toured restaurants in the French Quarter and had tastings at each location.
Reviewer score
Would recommend
NY Nan
Enjoyable stay
We stayed three nights and the bed was incredibly comfortable. The gym was fantastic. The pool was a bit small and could use a face lift but we enjoyed it. The parking arrangement was very easy and the fancy high speed elevators were great - we were on the 39th floor and had a great view of the city. The soda machine on our floor was broken. Overall it was a very nice stay and we would stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
jtmkma7
Not a 4star hotel
This hotel is undergoing some renovation, but at present is showing its age.I was inline to check in for over 30 minutes. When I finally got to my room and got the a/c going, it was clear this room had not been updated in a while. I requested a wheelchair accessible room, and there was barely enough room to maneuver comfortably. The bathroom had a tub instead of a roll in shower, and it took 16 hours to get a shower bench up to my room. The coffee service was a total joke, but the real kicker was no hot water for a shower. I was told by maintenance that since I was on the 24th floor, the hot water takes a while to reach that high up. So spend a little more and get a decent room at another hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
