$87 Avg/night
Rate and special offer based on Check-in: Aug 13, 2014 Check-out: Aug 15, 2014

Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130
Hotel Overview
Reviewer score
4.0
out of 5
742 reviews
Great place to stay

Clean, comfortable room. Close to everything we wanted to do. The tour desk right there in the... See full review

  • ebs210
  • Jul 17, 2014
Sheraton New Orleans Meets the Standard

Staff was welcoming; rooms newly renovated, good water pressure, and comfortable beds. No TV guide... See full review

  • ScottK
  • Jun 26, 2014
A New Orleans attraction in its own right, the Sheraton New Orleans Hotel features intriguing sculptures, paintings and exquisite glass-blown creations, while several of the rooms have decadent features like floor-to-ceiling windows, dining areas and parlors. Business and event spaces are of the highest caliber, while culinary innovations can be enjoyed at the Roux Bistro or the Pelican Bar - which is also perfect for sipping fruity cocktails amid flowing fountains and French-themed interiors.

Both business and leisure travelers are catered for at the Sheraton, and whether you simply want to relax or you are looking to hold conference meetings with clients, this hotel has some excellent facilities - it has even appeared in lists of the Top 100 Meeting Hotels in the USA. 
Key facts
  • 1110 guest rooms, 53 suites with the Sheraton Sweet Sleeper Bed
  • 49 floors
  • 54 conference/event spaces
  • Outdoor pool
  • Fitness center
  • 2 Restaurants and coffee shop
  • Gift shop
  • Bureau de change and ATM
  • 24-hour desk and room service
  • Pet policy; pet beds available for dogs under 80 lbs
Neighborhood
Set on Canal Street in a historic part of New Orleans, which divides European colonial architecture from the all - American Central Business District, the hotel is just four blocks from some of the city's major attractions including the French Quarter, Harrah's Casino and the Mississippi River.

Retail therapy can be enjoyed at The Shops at Canal Place - a mall containing individual boutiques plus luxurious brands, such as Tiffany & Co. and French Connection - and The Outlet Collection at Riverwalk. Eating out is also easy in this part of the city, and if you want to dine outside of the hotel, Bourbon Street houses everything from indulgent seafood restaurants to casual Cajun and Creole creations.
Hints and tips
Book a room on the upper floors for fantastic views, use the concierge facilities for up-to-the-minute city information and reservations, and leave time to sample the restaurant's tasty homemade chips!

When you are ready to leave and catch a flight, simply print your boarding passes in the lobby.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton New Orleans Hotel Rooms

Traditional
Description not provided

Amenities

  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Outdoor pool
Sauna
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Concierge desk
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Doorman
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Fire alarm with light

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Hotel Map

29.9518 -90.0673
Area served
Avondale, Belle Chasse, Chalmette, Destrehan, Gonzales, Gretna, Hammond, Kenner, La Place, Harvey, Metairie, Mandeville, Marrero, Norco, Ponchatoula, Reserve, Slidell, Thibodaux
Nearby airports
Lakefront Airport, (NEW), 10.00, MI; Louis Armstrong New Orleans International Airport, (MSY), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Storyville: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • New Orleans School of Glass Works: 0.2 mi
  • Entergy IMAX Theater: 0.3 mi
  • Aquarium of The Americas: 0.3 mi
  • Crescent City Brewhouse: 0.3 mi
  • Riverwalk Marketplace: 0.3 mi
  • Musee Conti Wax Museum: 0.4 mi
  • Jackson Square: 0.5 mi
  • Preservation Hall: 0.5 mi
  • Louisiana State Museum: 0.5 mi
  • Bourbon Street: 0.5 mi
  • Contemporary Arts Center: 0.6 mi
  • New Orleans Historic Voodoo Museum: 0.6 mi
  • Storyville: 0.6 mi
  • Folklife and Visitor Center: 0.7 mi
  • Louisiana Superdome: 0.8 mi
  • Mercedes-Benz Superdome: 0.8 mi
  • New Orleans Arena: 0.9 mi
  • Algiers Point: 1 mi
  • American Aquatic Gardens: 1.1 mi
  • Port of New Orleans: 1.2 mi
  • East Tennessee Historical Center: 1.4 mi
  • Bywater Historic District: 2.2 mi
  • Sydney & Walda Besthoff Sculpture Garden: 2.8 mi
  • New Orleans Museum of Art: 2.9 mi
  • Amistad Research Center: 3.2 mi
  • Carousel Gardens: 3.4 mi
  • Riverbend: 3.7 mi
  • City Park New Orleans: 3.8 mi
  • State Capital Publishing Museum: 4.1 mi
  • Audubon Zoo: 4.4 mi
  • Lakefront Arena: 5.5 mi
  • Six Flags New Orleans: 10.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (742)

Ratings and reviews for Sheraton New Orleans Hotel

Overall score

4 / 5
5.01.0
742 out of 742
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.3
Location:
4.7
Value:
4

90% would recommend to a friend.

Sort by:
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Juicy Jen
Lafayete, La
Dec 17, 2012

Great place to stay

Great location, very clean and staff friendly. Rooms looked newly remodeled.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Cajun Mom 4
Abbeville, LA
Dec 17, 2012

Family Getaway

We love staying at the Sheraton when we visit New Orleans. The location is perfect and the views are incredible. Our only complaint would be the check-in process which is entirely too slow. The lines moved slowly, no one was at the Starwood Guest desk and the other personnel behind the desk kept leaving the desk while people were waiting.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Wear comfortable shoes to experience New Orleans. Taking cabs do not allow you to see the most impressive parts of the city.

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Maggie3207
New York, NY, USA
Dec 3, 2012

Great place to stay in New Orleans

clean, comfortable , and great location. Staff was great, two blocks from Bourbon St. Right on Canal. In the heart of the quarter.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

1
5.01.0
upset dude
new orleans
Oct 12, 2012

dont go there at this time

did i have a 4 star experience hotel,not at all!! construction started at 9am sharp,the sounds of hammering and jack hammers and electric saws thruout the building was not a nice way to wake up every morning after a night out in NEW ORLEANS!!! room service was a half an hour late and my wife was sick and couldn't eat the soup it tasted that bad! and to top it all off, i had to kill a cockroach in the bathroom!! so you tell me if i had a 4 star exceriece??!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton New Orleans Hotel

Reviewer score

3
5.01.0
the roach
Oceanside,CA
Oct 9, 2012

Renovation!!!

ok...most hotels in New Orleans are being renovated for the SuperBowl that is happening shortly. But, a citywide water shortage caused some stress on the day that we were to leave. The bar staff is excellent and met some really cool people but when we came back from the game to get a drink at 11pm...they were closing! The elevator situation is confusing. I stayed at this hotel 8 years ago and it has gone through some changes...I know I will give it another chance though....the location is great...steps from the French Qtr. and walking distance to the Superdome.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

K-Pauls had the most delicious fall sample with roasted pumpkins seeds and goat cheese. And Sobou is an excellent restuarant with blackened redfish and yellowfin tuna with mirlitons. Get the cherries jubilee and share it if you must! These are both on St. Charles

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Rjduppy
Laguna Woods, Californai
Oct 9, 2012

Sheraton Canal Street New Orleans

This hotel has very gracious and professional staff. It proved, you can go home again. ( I was born in that city but live in California.) The view from my room was beautiful. The beds were extremely comfortable. The location was perfect for the purposes of this visit. I was walking distance from two favorite restaurants and places important for this visit were easily assessable. I'd, happily, use the hotel again. Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Directly across the street: The Palace Cafe. Outstanding!

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
7Oct
Atlanta
Oct 8, 2012

Great Location!

Close to the main attractions. Clean and good service

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Chiefs and Steelers fan
Overland Park
Sep 30, 2012

Great location!

The hotel was perfectly situated for our food and shopping weekend. Easy walking distance to everything in the French Quarter, and close to the streetcar and bus stops for other activities. The Front Desk staff was wonderfully helpful with transportation and restaurant suggestions, and directions. One star off because the cleaning staff on the floors were unbelievably loud; this occurred from 10 am to as late as 7pm. Do Not Disturb signs didn't prevent them from allowing every room door to slam shut against the propped-open lock-latch over and over again. Perhaps they need to be supplied with rubber door-stops to prevent this awful noise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Sign up for a Walking Tour with a local company; we toured restaurants in the French Quarter and had tastings at each location.

Review of Sheraton New Orleans Hotel

Reviewer score

5
5.01.0
Jennfer K.
Business
North Bergen, NJ
Sep 27, 2012

Great location.

I was offered with a newly renovated room on the 39th floor. It cannot get any better than this. Coming from New York, wasn't expecting as much, but I was very pleased with every aspects.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Gumbo, jambalaya must try! Also Raw oysters are the best down there!!

Review of Sheraton New Orleans Hotel

Reviewer score

4
5.01.0
Cooking Granny Ruth
Detroit,Michigan
Sep 25, 2012

Wonderful Travel Experience

Even though the hotel was under renovation,there were no problems moving from one place to another, I was really impressed with the new elevator system.All the staff were friendly and helpful. We had one problem with the plumbing and it was rectified immediately.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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